Customer Ratings & Reviews

Best Buy employees helped us pick out the best software to accommodate our usage and familiarity.

Love the print speed. The print color is MUCH too dim. This is a Black- INK, no color capability. Model: MFP Laser Jet, M234.

Nothing against the product itself. My gripe is with Best Buy. I tried to cancel the yearly recurring subscription before it charged my card again, and I went through the process of cancelling the subscription through an email they had sent me. It looked like the cancellation went through fine, but I found later that they charge my BestBuy Card again. I ended up having to pay some of the original amount (I did get a portion refunded) plus late fees and whatnot. Very frustrating as I did not need or am using this product at all. I will do my absolute best to not give Best Buy business ever again.

Very easy and friendly to use. The good thing it is that it updates so you always have the latest version of office.

I hope it will be a good laptop. For my husband to handle

Once I got problems resolved unrelated to Microsoft 365, it loaded very easily. i have not used it yet but I plan to use in the next couple of days.

Can’t wait to use it when school starts next week.

Great price offer for a full suite of 375. Naturally love the product and built in templates.

this was an add on to my tablet purchase and I don't plan to use it in that capacity. however to my surprise the disc also comes with the home version of 2013 which I am using and it works as expected.

Very frustrating experience-talked with 2 different Geek Squad agents & got 2 different answers. Cancelled my Microsoft 365 under Microsoft, which cancelled my 365 under Best Buy? Ended up paying for two 365 packages under Best Buy. Still waiting for reimbursement of one of the 365 packages under Best Buy.

I needed Microsoft word. Excellent deal on Microsoft 365 personal. Very happy with this product.

I wanted a hard drive for my computer that had been hacked and was sold an external drive instead and didn't know it until I got home and opened tne package. I can still use it so kept it. Next I ordered several items online and they didn't ship all of them. Had to go pick them up. Bought the hard drive online and had to purchase the windows program separate after I found it wasn't included in the hard drive. I'm NOT a happy customer and doubt I'll go back to purchase anything else from them.

Had no hassle activating my subscription it was quick and simple

I purchased the home version good for 5 computers. When the card wouldn't scan the salesman retrieved another card. It wasn't until I got home and began loading it to the 2nd computer, that I noticed it was for one computer. When we called the store we were told to bring it back in. We live 45 minutes away and have not been back to the store. Great product. Lack of attention to detail by the sales man at the register. He did tells us we were not entitled two free virus protection software, even though we purchased two laptop computers.

Great package for my son's laptop for freshman year college. Microsoft makes a great product.

Great Microsoft Word and privacy protection software

Product is of high quality, downloading microsoft program to it went smoothly.

Always useful and fast! There are many applications for the Excel functions.

The Best Buy specification page indicates that this version of Office contains MS Access. It does not. That's important to know (if you want MS Access) because once you buy Office 365 Personal you can't get a refund (even if the product was misrepresented at the point of sale). I would recommend this product to anyone who wants MS Word and MS Excel (and who doesn't mind yearly subscription fees). But I would not recommend it to anyone who wants MS Access (and/or doesn't like subscription fees).

Microsoft 365 is perfect. I am a book writer, and I definitely needed the software and will definitely purchase it again.