Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38677 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1468 Showing 29,341-29,360 of 38,676 reviews
  • Rated 5 out of 5 stars

    Easy to install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first “subscription” to office so I was a bit weary of how to get it up and running. Easy to set up. Go to website on the card, enter code, create or log in to account, follow prompts. Done. Wait for a sale. I frequently see it offered $20.00 off.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Adrian,

      Thanks for the review. We're ecstatic to hear that you were able to get set up so easily with Office 365 Personal. We hope you continue to find the entire program as easy to use as your set up process. Thanks again.

      Cheers,
      Jonny
      Office Customer Care
      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 1 out of 5 stars

    Buyer Beware

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in Dec of 23, each time I attempt to download from Microsoft I am told one reason or another as to why I cannot download the program. It has been over a year and I still have not received what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I mean it’s Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s microsoft office, you know?! I has to get it because i needed it for school, but windows is a flawed operating system to begin with... and I am not a fan of mycrosoft, but it gets the job done, albeit slowly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s word..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don’t know anyone who doesn’t know Microsoft products. However if you’re one of the few that don’t, it is very helpful for school (I am currently getting my masters). Also I can imagine there are a lot of jobs where these programs would be useful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Thanks for sharing your thoughts - we always value customer feedback and hearing how our customers use Office in their lives. That being said, we love hearing Office is helping you through school. If you're ever in need of a great starting point for projects and presentations, check out this link: https://www.microsoft.com/en-us/education/students/resources/default.aspx

      We wish you the best of luck in this school year!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    No Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an adequate virus software. Nothing to noticeably bad or good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is good but price is too high for old technology and personal use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    this is a item that is needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a problem at first then put new card in and worked good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    already had someone come out to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for someone who only knows how to do basic things. The guy who came out was really helpful, plus I forgot to ask him about something and called Geek Squad and he was able to explain right away (turns out it was something really simple) Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's obtuse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's different than what I am used to. Thats all I have to say about that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Access Granted

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really out did themselves, pairing up with Amazon,you know you can’t go wrong. Free for 15 months, Microsoft is giving away Word, Excel, as well as

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way to Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kept on the Office upgrade path for 20 years. This subscription method is the best way to do it because not only do I get all the Office standards, but I get upgrades as they come out. No hassle installing and entering serial number. You do need a Microsoft account though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it learning is fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this. Who can go wrong with me microsoft? I needed this to learn data entry and how to make power points. It's a slow process, but I'm making progress

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard to learn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok to do what you want for documents to import pictures is difficult

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft key product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but never could get it working, I introduced the key number but didn't want to accept it, I lost 100 bucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    more information needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person selling this product should be trained. I ask For excell program and he sold me a yearly subscription with telling me it was yearly. For this reason, I returned both products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great computer, my wife loves it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over ten years since my wife has up graded he computer. she went from Windows 7 to Windows 10 S. Her new computer is a LENOVO - Idea Pad 3 15" Touch Screen Laptop - Intel Core i3-1005G1 - 8GB Memory - 256GB SSD

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too costly, but unfortunately necessary

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when these products were free to use. Ot a fan of paying 70 dollars a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price around

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started searching for Office 365 for a new laptop I had just purchased. Office 365 has all tools I need and a large cloud storage. When I was looking Best Buy had the best price. Ordered for pickup and it was ready before I got to the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for my use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for personal letter writing and I am satisfied. I would benefit from an hands on, on store mini- course. I have taught computer coding, WP, spreads. A refresher course would be helpful when this virus is over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reliable product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this 365 as as free gift due to the purchase of I pad. Not sure if I'll use it or continue to use it after the first year. Probably more use in a PC or laptop as opposed to an I pad. Had it not been free I would not have purchased it.Great product to have if you are a business user.

    I would recommend this to a friend
Sponsored