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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 38,688 reviews
  • Rated 5 out of 5 stars

    Always have up to date MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with Office 365 in lieu of standard MSO because it was on sale. Basically its the same cost as standard MSO if you look at it in terms of 4 year cost. after 4 years your standard MSO is dated while Office 365 is always on the latest release.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a okay laptop for beginners. I would recommend a different laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you are a student then you need Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal, 1-year subscription is a must. Not only am I a student but I am planning a wedding, a pageant for a nursing home, and a mom. I am able to do so many things using all the different Office features. I recommend having Office 365!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barely use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Mac and it is totally different from PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for all levels of office users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office 365 has some of the best included templates for resume, reports, presentation material and organizers that I have seen.. I would recommend this product and it’s subscription to anyone who seeks professionalism and quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Microsoft office. I've been using it for over 25 years and it's WAY easier to use than Mac products. I'd recommend it to everyone to use and this subscription card makes things easy and convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the idea of putting everything in a cloud.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Office 365 allows you to store items in the cloud or on your PC. It can be used online as well as offline because it installed on your PC just like Office. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used. sales clerk said i would need it and i didnt and was unable to return so i was just out the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new office program has some New Features that are well worthwhile, such as the constant automatic "Save" feature in MS Word. There is no "Learning Curve" to operate the new version of Word if you already use Word.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. It makes us happy to hear that you are enjoying Office 365 Personal. If you need anything don't hesitate to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Laptop necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is an absolute necessity for your new laptop; it’s way more complicated then the older versions of you’re a “tech-nerd” like me. I consider it a must have for professional letters & correspondence!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something is not broken why oh why does Microsoft have to mess it up???? Windows 8 was a bust and this fix is just that - a fix. Confusing to install and whatever you do, do not make a mistake, because it cannot be fixed by Best Buy, you have to deal with Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what our daughter needed for her Honors classes and her new computer. We set this all up fairly quickly and she has been able to use it with ease since then. Any questions she has had have been easily answered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forced Subscription to Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This download is not a good deal. It forces you to subscribe to the software, knowing that you have created documents with the apps. So, it locks you in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK but does not always operate properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs some work. Unable to locate replacement battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble to download this product. I called support and ask me to go back to store. There they download everything, but it was a lot of trouble for me to go back to the store for something like this. it would have been solved on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty frustrated when I realized word switched to a subscription service. However, I’ve got to admit the new features and tech support are nice. If you’re hesitating to make the switch don’t. It’s worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a good product but is often cumbersome to use. Do not like all of the features and thus don't use all of them. One has to be careful if office is used to save to one's hard drive as it will automatically just save to the Cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Office software however, if you’re a student then I would suggest registering on the Office website as you can have this service download for free so long as you are a student with a valid student email address.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary but prefer CD’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having Microsoft office because it’s necessary to create and share documents and sometimes projects for work or school but I don’t like that it is now a yearly renewing service and only one person has access to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was decent. I had a little trouble getting it installed on m computer and the company didn’t help much but after some tweaking and playing around with it I finally got it on there and registered.

    I would recommend this to a friend
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