Customer Ratings & Reviews

Not evident is the fact that one needs to open an account with Microsoft. If you make a mistake and do not properly enter e-mail address to open an account you will need to get a new e-mail address for the Microsoft account.

Downloading and installing was very simply. I use these apps daily. Outlook syncs to multiple accounts and performs high-level filtering. It's all good. My only complaint is the recurring price is too high.

I bought the office 365 because I needed it for school. Come to find out I couldn't download it to my laptop until after waiting 48 hours after purchase. Needless to say I returned it and found the student office subscription online.

I can not get the program to load properly. I was not given accurate information at purchase

My only issue with it so far is that it is a yearly subscription - certainly another way for Microsoft to make money. Also a bit of a learning curve from the older versions

I have used Office for Windows forever. When I switched to a Mac I purchased Office for Nac because I wanted ease of transition. I have large documents and like it’s grammar check.

The Geek Squad helped me with this version. I had been using Windows 7 and Office. There are some differences (good ones) and I think I have a handle on the things I need to do.

I was disappointed to find out after buying this that it was not activated by the seller before leaving the store. I contacted customer service through the 'chat' option and was informed that it would take 24-48 hours to activate. Two days later I was still receiving the error message saying to take it back to the seller to activate. Called the toll free support number and spoke with a very nice person who informed me that I would need to take it back into the store and have them activate it. If you buy something like this, please make sure they activate it in the store.

I have tended not to like the move to subscripted updates, but this just seemed to make sense with a new computer. The 2016 version of Office is a big improvement, and doesn't take long to get used to.

Very good. I didn't think I would like this subscription stuff versuses the cd download but just sign in & go on different computers Im like ok I can deal with this

The download and Microsoft programs are excellent. There were no issues with the downloading the program.

I bought this refurbished laptop for my wife's use. I purchased this 365 with the laptop for her to use. The email was in my name. The 365 loaded in my name. Only I can use it on this computer. If I want to purchase another copy of this 365 program that my wife can use, I pay twice for the same piece of product. Totally screwed buying this with the laptop purchase. If you buy a new computer for someone else, don't buy any applications with it.

The reason for one star item was returned. Bought the wrong software.

Even though it says that it is compatible for windows and Mac, it seems different from the one I use on windows. And I prefer the one just for windows, which is more user friendly to me.

What can I say? Microsoft rocks. This subscription was perfect for my small business needs. Advice: weight your options with annual or monthly pricing - not everyone has the same needs.

Same office, more fluff, otherwise yeah its ok, I hate the fact you lease the software at an affordable price but if you want to buy the app itself it costs a fortune.

I needed this program. I am church council secretary and I use it to do all my minuites and other correspondence, as I would rather use my computer than going up and using the churches.It does the job for me.

Can't operate Surface Pro without the Office 365 program. The versatility experienced with our other computers is now operational on the Surface Pro.

I have not needed it yet, from past experience I am confident it will perform fine , very happy with customer service and geek squad installing it as part of free setup

Professional and Knowledgeable Service offered with the purchase of OFFICE 365. Best Buy is really providing a Wonderful Expedient Service. Thank You.