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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38691 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1543 Showing 30,841-30,860 of 38,690 reviews
  • Rated 5 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This programs has templates for everything, such project charts,budget worksheets,power point presentations and a whole lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best program for computer easy to use good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm still getting use to how it functions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm satisfied. I just get tired of all the changes. Once I get use to something I sorta wish they would leave it alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were trying to purchase Microsoft Office, you'll agree that this is a great purchase. Otherwise, you might be bummed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 is working great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product after my hard drive crashed. Working out good so far - the staff at Best Buy was very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I remember in school. I like all the templates you can download as well. Lots of great extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to get on a new device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office my entire life and it was great to get a 3 month subscription included with my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it has different programs, they are very accessible and they do not fail you, for everything you want to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of user friendly programs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my use of the programs, they are great. Picks up files in the older formats and gives you a choice to update or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package has the basic applications for older adults to use for everyday needs. Easy to navigate and easy to adjust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I like this as of yet. I preferred having 2010 where I could use it like I wanted. We'll see if I still like this on renewal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The easiest office ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and interactive, it kinda of having a help-desk with you at your home if you had issues, even before you ask of it, it ask you if you need any help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new Microsoft suite of products. Office 365 allows you to share between computers and finally makes their software more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new Microsoft Surface Pro 7. I've used Office 365 for many years and it was so easy to set up on my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone needs office

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this option when your strapped for cash but need it for school. Just wish it was more longer. It gets expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an UPGRADE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Office 365 is so much improved over the older versions. I was concerned about the "change" until I began using it. Love the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Software Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription more versatile than outright purchase. Can install on more than one device and upgrades are included with the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Access to Office on the go is definitely a plus and access to the storage via One Drive storage is a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Auto-renew is impossible to manage thru Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product on a Macbook Pro. Generally it has worked pretty well – the desktop apps are crucial though, the online version of these apps is still incomplete even for a non-power user. I'm marking it down to 1 stars for the buying experience at Best Buy and in particular the auto-renewal experience. I receive an auto-renew email annually to the credit card I originally used for the purchase, but there is no way to make any changes online – e.g. change the credit card or cancel outright. It's also hard to reach BB by phone, and the phone tree makes it impossible to guess which department to select. I ended up correcting an account problem but will have to call back to try to get the auto-renew adjusted. This software renewal business seems like a complete afterthought for BB and it's not supported properly at all! I don't even remember how I got opted into auto-renew, maybe you could opt out as you purchase – that would avoid the problem. I support Best Buy in the hopes their stores stay open. But the auto-renewing software business requires a level of service they're not ready for, in my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop,very versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a recommendation from salesman at Best Buy. Can operate as a lap top but as a tablet as well. Built to last. Great service from Best Buy Millbury

    I would recommend this to a friend
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