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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1612 Showing 32,221-32,240 of 38,688 reviews
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this everyday it’s worth every penny spent Ed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know and trust the Microsoft brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been subscribers to Office 365 for several years now and it meets all of our requirements.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks so much for being such loyal customers! We're happy to have you in the Microsoft family. If you ever need a helping hand, reach out to our Customer Support Team, anytime: https://support.microsoft.com/en-us/contactus/

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my computer especially with online schooling. Thanks. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for any new computer purchase. It is an annual so that each year I purchase one with the updatd version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One problem will be if your internet is down u cant use it. Besides that as long as you have internet u can access it anywhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New version of Word is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get used to where all the tools are, because it's new, but I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal for Office 365. I love it!! Would recommend to anyone wanting to use Microsoft Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect program!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software meets all of my daughters needs while in grad school at Gonzaga.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and added it on my laptop. Programs fit my school and work needs and I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bundle with all your Microsoft Office needs. Discounted with the purchase of my laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed but my time capsule also pulled over my older version. Having some issues due to both being installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great and has all the essentials. Just a bummer you have to pay for it every year. Kind of a rip off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ugh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is this product so bad!? - It makes me sign in EVERY time I launch Word. I think it may be incompatible with my operating system because it freezes up all the time. Had to uninstall it and revert back to an older version of OFFICE because I wasn't able to get anything done thanks to the freeze ups. Newer is not always better.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We would love to help you solve this issue. Please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365 Personal software suite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using the Microsoft 365 Personal software suite. Covers all my bases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free with Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with the computer so i am using it and it is okay, i would have had to buy it anyway so it was a nice bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is really great. I don't regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the whole Microsoft suite, has everything you could possibly need for whatever you're working on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for our devices. Since purchase my family have not had any problems with our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing special about this item, but it does exactly what I expected it to do. Nothing more, nothing less.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the same as always - and still the best home office suite. However, limited usefulness on a tablet or phone which is a bummer. The annual fee is frustrating as well, but I guess you could always buy the entire suite at their normally outrageous price

    I would recommend this to a friend
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