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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38691 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1691 Showing 33,801-33,820 of 38,690 reviews
  • Rated 5 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for student but it is a shame you have to pay to renew yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready to pick up when I got to the store and in and out in a short amount of time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Not much more to say. You use it or you don’t.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We would love to hear what feedback you have for us to make Microsoft 365 Personal better. You can let us know here: https://aka.ms/AA4rinb.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I need for a very good price! I am very happy about my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to use and hard to get used to. Might like it more over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy-to-use. Install. Will keep this Subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I found this product opportunity at Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t like the renewal requirement every year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I have no choice but really don’t like the renewal requirement every year. Prefer paying fo the license upfront. Also should have capability to have it support 3 computer like most license that you have to renew each year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      You are able to use this license on multiple devices. You simply need to log into your Microsoft account on the new devices and follow these steps: https://aka.ms/AA4rq32.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Can’t live without

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student needing the necessities and easy setup to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works vey well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft 365 for work. I must say I haven’t ran across any cliches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do blogging and don't have Microsoft word this product will work for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Furious Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ripe off i didn't request for renewal. I called Best Buy store to do a refund on 3/10/22 and i still don't see it. Microsoft should offer discounts for those customers renewing or wanting only 1 product not all 6 of them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expected Microsoft Office components. Easy to download and use. No surprises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is wonderful...not happy with auto renew and associated yearly fee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you expect from Office. Still not a fan of subscription for office ...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it!!!!nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that you have to lease it used to buy them and own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better way to get Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the yearly subscription option and automatic updates with Office now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded perfectly, all programs excellent. A complete suite of must have programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how people live without this piece of software?

    I would recommend this to a friend
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