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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38677 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1814 Showing 36,261-36,280 of 38,676 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than buying upgrades! Just renew latest Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for any new laptop to consider and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOTS of old-fashioned copy-protection procedures and long obscure numbering and accounting. Maybe TOO much copy protection... Once everything is d'loaded and installed, it goes fine from then on. Well, until your 1 year subscription expires, I guess.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing, cant seem to find icon to locate documents

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    I don't tink so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have many things to improve..... so the most i

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MO in it for greed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office, what can I say! It does everything you need Office to do.. my gripe with Microsoft anymore is that you HAVE to pay a yearly subscription. Wasn’t to long ago you could just buy it outright. Now we have to pay yearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to find out I have to renew it annually. Although it was expensive to buy the program in the past with all the features I wanted I would rather do that and choose when to upgrade rather than renew the program license annually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Microsoft and upgraded capabilities !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that you have to renew this now every year. Not renewing again. There are free on line word docs you can download. Unless you have a business or do a lot of documents I don't feel this is needed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If given the opportunity, I would buy this again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this product and prefer it to apple

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn't load correctly the first try and hasn't worked properly yet! Even took laptop to geek squad and the program still don't work properly!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good office suite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I imagine that this is more or a less the most used products by the average laptop user. I have used this or earlier versions for many years. I do find the one year renewal requirement excesduvevbut such is the reality when you are tied to one product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the old office much better. I could file things in the order that I wanted. I can't seem to do that here, It only files alphabetically and having a problem with it syncing creating copies on its own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Email

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the email, I have messaged multiple times. I want my money back but cannot get it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good upgrade, improved functions wish a auto upgrade

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    M365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Bill Gates is a really sad greedy self-aggrandizing excuse of a human

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was needed...but is a pain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember the days when this came with the pc!! Now we have to pay yearly to use it...and it is a pain to sign up for with passwords etc..etc... now I know why o just settle for the free programs that do the same thing.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joey,

      We appreciate your review. We now require you to connect your Office subscription to a Microsoft account so that should anything happen to your computer you can still access your Office products by logging into your Microsoft Account on another device.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niiiiiiiiiiiiiiiiiiiiiiiiiiiiiiicccccccccccceeeeeeeee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase of Microsoft Office 365

    I would recommend this to a friend
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