Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1822 Showing 36,421-36,440 of 38,676 reviews
Rated 3 out of 5 stars
Eh works fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works fine, but for what it is (and the fact that it’s limited subscription rather than actual product license) it’s expensive and I wouldn’t have gotten it if there wasn’t a promotion
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Jill,
Office 365 does save you quite a bit of money in the long run - if you compare purchasing every new Office perpetual license to your yearly subscription. However, you're always welcome to switch versions!
If you need assistance with other Office topics, or want to chat with our Customer Support Team, check out our Office Support Center: https://support.office.com/
Cheers to your productivity!
Sincerely, Jo Office Customer Care
Rated 3 out of 5 stars
Except for the 365 incident, Best was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My purchases are satisfactory, but my MS 365 purchase is not. I cant find the package given with the product nor the 25 digit key to make use of the Microsoft 365. Can you or MS help?
Ken Layne
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Microsoft works but with error pop up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the download was flawless but everytime I have to use it always an error come up then go away.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hate i had to bad a card for mircsoft word. I remember when it was free.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Microsoft wants to own you.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft wants to own you and your computer. MS asks too many questions. It's not my computer anymore. What was wrong with old Office with Windows 7?
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was added to my order without my knowledge. I realized 15 months later when it auto renewed
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not easy at all
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The download and installation of this product is not user friendly. As someone who has downloaded numerous apps and programs, Microsoft has made this much harder the. It needed to be.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Office 365 Personal, 1-year Subscription
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This reviewer received promo considerations or sweepstakes entry for writing a review.
if you like word and exel this is what you need i never wanted this and they didnt take it back guess i'm stuck with it
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Microsoft software update/purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Microsoft software is fine. The fact that Microsoft was so poor in communicating the process/need to repurchase the product was so frustrating.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buying 365 was a total mistake, worst microsoft product ever,
and I lost all of my my files from windows 10!
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Very bad in return staff
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Charged me twice for one item and no return, It got me one month with more than 3 hours on the phone with Best buy and finally I had to dispute one of the amounts
This reviewer received promo considerations or sweepstakes entry for writing a review.
NOT USER FRIENDLY. BESTBUY WAS SUPPOSED TO INSTALL THE SOFT, BUT THEY DID NOT. NOW I CAN'T FIND THE CODE TO REGISTER IT ONLINE.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
yearly fee is rip off
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yearly fee is rip off. Not a good one. I bought it for my Macbook but yearly fee i don't like it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Stolen
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My surface pro was stolen and I've been on the phone trying to contact anybody to help me get it I'm not getting no answers of getting run around
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't know what this software is good for. I tried downloading it several times but it didn't work. I don't know if it was even activated at the store. It was free but I still wish I would have been able to use it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Like office much better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once this subscription is over will be looking for another spreadsheet and note product. Do not like having to use the internet to get into the spreadsheet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish to end autorenewal NOW! Tell me how to end without having to drive to erie again.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]