Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Microsoft software update/purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft software is fine. The fact that Microsoft was so poor in communicating the process/need to repurchase the product was so frustrating.
No, I would not recommend this to a friendoffice 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying 365 was a total mistake, worst microsoft product ever, and I lost all of my my files from windows 10!
No, I would not recommend this to a friendVery bad in return staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged me twice for one item and no return, It got me one month with more than 3 hours on the phone with Best buy and finally I had to dispute one of the amounts
No, I would not recommend this to a friendWHAT KIND
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT USER FRIENDLY. BESTBUY WAS SUPPOSED TO INSTALL THE SOFT, BUT THEY DID NOT. NOW I CAN'T FIND THE CODE TO REGISTER IT ONLINE.
No, I would not recommend this to a friendyearly fee is rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yearly fee is rip off. Not a good one. I bought it for my Macbook but yearly fee i don't like it.
No, I would not recommend this to a friendStolen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My surface pro was stolen and I've been on the phone trying to contact anybody to help me get it I'm not getting no answers of getting run around
No, I would not recommend this to a friendNot Very Useful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not such a good product -- not very much used -- ..................................
No, I would not recommend this to a friendIt didn't download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what this software is good for. I tried downloading it several times but it didn't work. I don't know if it was even activated at the store. It was free but I still wish I would have been able to use it.
No, I would not recommend this to a friendDo not buy!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a Product that matched up to office 2010- this does not. I bought if for MS Word and this-IS-TERRIBLE!
No, I would not recommend this to a friendMicrosofit 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive, decided to cancel this item. For some reason had a lot of trouble
No, I would not recommend this to a friendLike office much better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once this subscription is over will be looking for another spreadsheet and note product. Do not like having to use the internet to get into the spreadsheet.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We wanted to let you know that you can change where your files are saved. You can customize your save experience to not require you to be online. Check our our help page here: https://support.microsoft.com/en-us/office/customize-the-save-experience-in-office-786200a7-f5f2-4d26-a3ae-b78c60dd5d3b
Have a great one,
Nelson
Microsoft Customer Care
STOP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish to end autorenewal NOW! Tell me how to end without having to drive to erie again.
No, I would not recommend this to a friend- Pros mentioned:Price
It was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for free with student deal, otherwise I would not of bought it. $70 for a year? Most schools/companies allow you to get full office for under $20
No, I would not recommend this to a friend can not tell at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has not been able to insnstall it since the computer would not boot up and had to be returned. We have not received the replacement computer as of yet.
I would recommend this to a friendHas everything I need, but hate the subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate the fact that you have to subscribe to access for office now. I would be willing to pay more to actually own my software, not be allowed to have a license for it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We do have Office 2019. You can see the differences here: https://aka.ms/AA4rq3k.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
I have had bad experiences with Windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace my computer that l had before because of a corrupted driver update they loaded in October. So, I am hoping that they got it right this time!
No, I would not recommend this to a friendCan’t figure it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t figure out how to use this maybe I ordered the wrong one I have an Apple phone so can’t use it on that device and don’t know how to use it on my laptop
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Teddy,
Thanks for sharing your review. We would love to help you figure out the installation. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Hope that helps,
Nelson
Microsoft Customer Care
More to pay for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice that this use to come standard with laptops. Now to keep the price of the laptops desirable they sell them to you with nothing other then the box they come in.
I would recommend this to a friendTerrible store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy software in this store because if in a given case they do not use it, they do not return the money, terrible store, I do not recommend it
No, I would not recommend this to a friendNot happy at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter's iMac laptop in order for her to complete her college courses which requires Windows software. She has had many issues with the program and I feel the disk is malfunctioning.
No, I would not recommend this to a friend