Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1830 Showing 36,581-36,600 of 38,690 reviews
Rated 1 out of 5 stars
dosent work
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
docent work cannot download bad product, will not work
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Privacy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didnt like that I had to save to the cloud. I wanted to save work to my device only.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Its ok
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mainly got this because I need to create business cards, invitations and nor fit my business www.JustWeddings1.weebly.com I'm still needing to but other software. NOT HAPPY
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Not Working
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesnt work at Mexico.... I bought last October 22 and it was not possible to activate it...
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Decent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a student I manged to get a discount. However, for just one year i paid 40$ to have what I need for school. I think it is too high for just a year subscription.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
I don't like windows 10
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maybe I'll get better at using windows 10, but I'm not using it like I thought I would.
It's ok for someone who knows software.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 1 out of 5 stars
Unknown Purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I guess some how I missed was digital. So I purchased and I waited for it in the mail but never came. Then you cannot returns it.
We appreciate your review. You should have received an e-mail with instructions on how to redeem your purchase. If you need help setting up your account please reach out to our Customer Support Team for help here: 1(800)642-7676
Have a great one,
Nelson Microsoft Customer Care
Rated 1 out of 5 stars
365
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted the family subscription so this is trash and it didn’t install
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Nice to have Word again.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a shame that you can't keep Word for the life of your computer. I resent having to buy it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello BBGirl, Word 2016 is sold separately and you can buy it and own it for life. Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Rated 1 out of 5 stars
Norma
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item cost me $65 and never worked on my laptop.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Returned
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my daughter. She said the just use google docs, so I returned it. I might try it again when she gets into high school. It sounded very useful.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
lk;adugfoa;dnc
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
installation has not been simple; it's a hassle..........................
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Beware of lack of function with certain programs.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you use programs like Dragon Speak 13, it may not function with Office 365. We had to revert back to the local copy of Office instead of the virtual model.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
won't download
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thought I was getting it... but it won't go past a certain point. I'll try again... but most likely this is money down the drain.
This reviewer received promo considerations or sweepstakes entry for writing a review.
That's about it. I hate the buying every year nonsense. Really not a one viable option, so recommend? No choice. What a racket!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
We shall see....
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The new features for Windows 10 aren't so great. Outlook hasn't set up correctly. Ditto for Onenote And downloads are hard to find. I should have gone with the old Office.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not thrilled with the ongoing cost of this product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although this has been convenient for use and access, it feels as though it a ploy to squeeze more money out of the consumer. Unfortunately I needed it so I bought it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
nice upgrade from office 2007
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not need hot mail connector to sync with phone. Word does not keep new default setting. And clip art is not included. For most not a big deal, but I do not have internet at work.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Could be better
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not very user friendly to install. Had to contact company because it wouldn't let me install. Even then i still had problems with it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Do not purchase
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still awaiting digital download for this product .Currently holding for a digital download teams rep its been 2 hours .