Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1859 Showing 37,161-37,180 of 38,688 reviews
Rated 1 out of 5 stars
terrible
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased Home 365 and I am not able to download it to my laptop that is not working!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
not easy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
hard to install and takes a long time to install once you find the right site
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Why am I not using Google Docs?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I guess I'm tired of subscription based programs. Here is another one.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not as good as the old stuff
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I hate that I have the buy but every year it's basically like leasing office.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Excellent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Highest review is a 5, all is what I expected good
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm sure it will be just what I want, once I get it to work right.
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
If you're experiencing issue with Office 365, we've got a whole team of dedicated Customer Support Staff ready, willing, and able to help you out! Contact them here, whenever you need: https://support.microsoft.com/en-us/contactus/
Thanks for being a part of the Microsoft family!
Sincerely, Jo Office Customer Care
Rated 3 out of 5 stars
Unused
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have so far been unable to activate Office due to long delays in authentication.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
New but Kinda Stinks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just give me my old Office back!!! But of course I don't have that option now.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not site
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can read the code. It should be more clear. Scratching off messed up
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Expensive but a need to
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately no way to not buy. Renew every year is not great
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Pros mentioned:
Overall performance, Price
Rated 5 out of 5 stars
Great for the money!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems like every time I turn around there are more and more apps, programs, or services available that claim to provide people with a [knockoff] version of programs like Microsoft word, PowerPoint, etc. But I have learned over the years when I would attempt to use those knockoffs that it really was not worth it to use them. For example, roughly 8 years ago I had a school assignment that involved creating a PowerPoint to later present to the class. I was one of “those” people who at the time did not have Microsoft office/PowerPoint at home, so I used a “knockoff” program, had tons of text and pictures in the PowerPoint, and when it came time to present, open the file with Microsoft in class and sure enough it was not compatible and my PowerPoint was blank. After that embarrassment I swore I would always use genuine Microsoft products for anything going forward and I have not regretted it. Now that I am out of school, my uses of Microsoft programs are not as frequent, but I still like to have access to it, thus what brought me to this option. As my story proves, you really cannot go wrong with getting genuine Microsoft products no matter what you use is, but if you are someone like me who does not have the highest demands, this type of subscription was what was best for me and I am very happy with it. It meets my needs perfectly and I do not feel like there is a bunch of stuff included that is wasted. You really cannot beat the price for the access you get to the variety of programs and again, it is a genuine Microsoft product! Highly recommend!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Katie,
Thanks so much for sharing your story. We're so happy to know that we can help you out and provide you with a reliable service that fits your lifestyle and needs.
As an Office subscriber, we want you to know that we've always got your back. Should you ever run into an issue with Office, know that our Customer Support Team is always able to assist you. Contact them at this link whenever you need: https://support.microsoft.com/en-us/contactus/
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not easy to navigate and set up. Should be much easier and should prompt you
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
No CD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I do not like having to renew every year but this is not Best Buy's problem
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
More than we need
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't get just what you need. Must get whole suite which takes up memory.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
It's not working on my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I actually don't know why but this product it's not running in my computer
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
No like windows 10
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No like windows 10. Screen very tiff to read. My Geek was terrific.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Does what it needs to do
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just your basic Microsoft Office - Nothing spectacular that I've noticed so far.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello ShirleyK, For free tips and tutorials on using applications and all the benefits of using Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Rated 1 out of 5 stars
Would'nt upload to computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First, when I tried to take the tape off the code was so torn up that I could not read it. Geek squad read it on their computer and told me what it was. Second, when I tried to upload it to my computer a notice appeared that said that I should call a certain number. When I called, I was told that it could not load because I had a virus. Since it was a computer that I had just purchased from Best Buy, I returned the computer to them. They refunded the cost of the computer but would not refund the cost of the Office 365. For your info, the person at that number talked poorly of Kaspersky and tried to get me to buy another security system for $270. I would like to get my money back.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Useful but pricey
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a necessary evil. Most people require this product.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Too Pricey
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is convenient and user friendly. I think it is too expensive.
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS