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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38691 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1862 Showing 37,221-37,240 of 38,688 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is OK but way too expensive especially having to buy it every year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't need right away...my other subscription.had not run out yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no other choice have Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what it is, nothing more to say about it, nothing else to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for business. Should be offered for free with large purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but it didn't download the office very wel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine but I will prefer it download fast. It's a good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had it. There was some kind of mistake and I didn’t get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t get that much, I remember when it was all free

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine. I just wish I didn't have to renew it each year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for many years and am comfortable with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    already had this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    during download it was discovered I already had this software

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended by BB staff. hope it will work well on new computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately want to have Outlook contacts and calendaring to work with my iPhone using iTunes. It has been an absolute fiasco. I have lost all patience. I do not want to use iCloud, as that just duplicates and triples all items. I have had to go back to my old computer for this functionality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    We have no need for this item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no use for this item. Will not be renewed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Another MS Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is OK but still contains bugs that are frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I am satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has been working well. I have not had a problem with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is a whole new experience for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is great. I find it hard to use the spreadsheet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, but the guarantee is too short,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok, bit guarantee is too short. It should be one year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is jus a grab for more money. Windows ten is jus as good. But not load from my old computer. I feel robbed. This is the way we live here. I love my new computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good trial version that does a good job protecting my system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kind of have you over a barell, you need this stuff.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Camix,

      Thanks for sharing your thoughts - we appreciate the feedback.

      We designed Office 365 to help you achieve more. If you ever want to learn about how Office 365 does that, check out our online Training & Support Center: https://support.office.com/

      Our Training & Support Center is an informative and interactive resource for all our Microsoft customers - and it's free! Plus, our Customer Support Team is always here for you.

      We hope you enjoy your interacting with Office 365 and we're happy you're a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

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