Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Good for other not for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like autorenew, and have to cancel it later on incase i dont like it... Well i forgot when I even purchased it.. luckly i can double check... Everything was good until I forgot I had a new bestbuy card, then i dint use microsoft for 80_90% of the year. So Then I decided There wasnt much importances on the docs I had made.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We appreciate you sharing your experience.
Best,
Nelson
Office Customer Care
product is as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as expected but the fact that I have to pay annually it makes me want to find a new product to use....
No, I would not recommend this to a friendHas caused screen errors on my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.half of the time when i boot up my laptop, the screen lighting is stuck on the dimmest setting. I can hardly read anything it is so dark. Geeksquad advised to reboot and hold down the brightness+ key while booting up. This usually works but I cannot change or adjust the setting.
No, I would not recommend this to a friendOnly if you need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only purchase if you need it, once purchased there are 3 packages to choose from to purchase.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We're glad you purchased Office 365 Personal. If you need any help getting started we have a great Office tips and tricks page: https://aka.ms/AA4r1mp.
If you need any help in the future feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a much better product to deal with on disc. Hate the download version!! No choice if you want office.
No, I would not recommend this to a friendA Well Priced and Useful Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP is an excellent upgrade from an older computer that could not accept Windows 11. All old data transferred easily and Office 365 Personal loaded and operates without any problems. All my periferals hooked up plug-and-play wtihout any issues 2 HP printers (old B&W laser and newer Office Jet Pro color inkjet) , Older HP monitor (with an HDMI cable, Logitec camera/microphone, Boston speaker set, Seagate exernal hard drive - operate as before. I did have to add an external CD read-write unit as that is not included in the Desktop unit. There are still several usb ports available for flash drilve and othre future uses.
I would recommend this to a friend- Cons mentioned:Subscription
Subscription required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft has messed up requiring an annual subscription for Office.
No, I would not recommend this to a friend Aparently only for US territory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this product and there's no warning saying that this only works in the USA. So I haven't been able to redeem the code, so for me was a waste of money and the CS from BB just say talk to Microsoft and Microsoft says there's nothing they can do talk to the store. So I am in the middle of nowhere with 50 dollars less. Not a happy customer.
No, I would not recommend this to a friend365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping this came with the app for my phone very disappointed that I can not sync my calander
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Heidi,
You definitely should be able to sync your Outlook with your Office 365 Personal subscription between your personal computer and your mobile device. For assistance troubleshooting this on your own, we suggest you read through the information at this link: https://support.office.com/en-us/article/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2#bkmk_bussetupmobile
If that doesn't resolve your issue, please reach out to our Customer Support Team: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Sincerely,
Jo
Office Customer Care
Office 365 Personal (1 Person) (12 Month Subscript
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont´n want the suscripción office 365 personal more , please .return my money
No, I would not recommend this to a friendGet family
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have just wanted with the family deal. Learn from my mistakes
No, I would not recommend this to a friendOffice by Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this product. I miss having my former Microsoft Word. I will need a tutor to navigate Office 365.
No, I would not recommend this to a friend- Cons mentioned:Outlook
Outlook not operable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outlook not operable/ for emails. don't like mail installed with windows 10
No, I would not recommend this to a friend Windows continues it's decline with aggravation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are few positive improvements and countless new worthless features. Poor choices and not worth the money.
No, I would not recommend this to a friendAnnoying Necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the new subscription style service that Microsoft now offers and that seems to be common place when it comes to any type of program. I used to be able to just purchase Microsoft office suite and be done with it however now you have to pay every year for the "updated" version? It sucks but I need it to get through my last years at University so I will grudgingly pay for it.
I would recommend this to a friendIt's okay, however . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. . . I down loaded this software about a month ago . . . yet my computer did not process it appropriately?! .. .
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello PDiddy. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
ratings
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost the activation keys when I moved to Sedona the week after I picked it up. Microsoft can't replace it and continues to tell me to activate it. I reach Best buy at all and when I finally get a warm body I get disconnected. It there an email or something.....Can someone help me? I hate giving 1 start ratings.
No, I would not recommend this to a friendPoor Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buggy right out of the box (no surprise). If you need it, buy it. Look for alternatives.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
I didn't like Pages, so I tried Word for my Mac.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven't needed to use it yet. I'm disappointed that my 2008 Mac cannot use the latest features of Word.
I would recommend this to a friendReceived with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got this with purchase of my computer. I wish it wasn't a cost every year to maintain
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
If you're looking to still use Office without the annual renewal fees, check out Office Home & Student 2019! You'll have the program for as long as Microsoft supports it with a one-time purchase including Word, Excel, and PowerPoint. To learn more about the differences between Office 365 and Office 2019, follow this link: https://support.office.com/en-us/article/what-s-the-difference-between-office-365-and-office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96?ui=en-US&rs=en-US&ad=US
We hope that helps and thanks for being a member of the Microsoft family!
Sincerely,
Jo
Office Customer Care