Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
A Well Priced and Useful Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP is an excellent upgrade from an older computer that could not accept Windows 11. All old data transferred easily and Office 365 Personal loaded and operates without any problems. All my periferals hooked up plug-and-play wtihout any issues 2 HP printers (old B&W laser and newer Office Jet Pro color inkjet) , Older HP monitor (with an HDMI cable, Logitec camera/microphone, Boston speaker set, Seagate exernal hard drive - operate as before. I did have to add an external CD read-write unit as that is not included in the Desktop unit. There are still several usb ports available for flash drilve and othre future uses.
I would recommend this to a friendOffice 365 Personal (1 Person) (12 Month Subscript
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont´n want the suscripción office 365 personal more , please .return my money
No, I would not recommend this to a friendGet family
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have just wanted with the family deal. Learn from my mistakes
No, I would not recommend this to a friendOffice by Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this product. I miss having my former Microsoft Word. I will need a tutor to navigate Office 365.
No, I would not recommend this to a friend- Cons mentioned:Outlook
Outlook not operable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outlook not operable/ for emails. don't like mail installed with windows 10
No, I would not recommend this to a friend Windows continues it's decline with aggravation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are few positive improvements and countless new worthless features. Poor choices and not worth the money.
No, I would not recommend this to a friendAnnoying Necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the new subscription style service that Microsoft now offers and that seems to be common place when it comes to any type of program. I used to be able to just purchase Microsoft office suite and be done with it however now you have to pay every year for the "updated" version? It sucks but I need it to get through my last years at University so I will grudgingly pay for it.
I would recommend this to a friendIt's okay, however . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. . . I down loaded this software about a month ago . . . yet my computer did not process it appropriately?! .. .
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello PDiddy. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
ratings
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost the activation keys when I moved to Sedona the week after I picked it up. Microsoft can't replace it and continues to tell me to activate it. I reach Best buy at all and when I finally get a warm body I get disconnected. It there an email or something.....Can someone help me? I hate giving 1 start ratings.
No, I would not recommend this to a friendPoor Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buggy right out of the box (no surprise). If you need it, buy it. Look for alternatives.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
I didn't like Pages, so I tried Word for my Mac.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven't needed to use it yet. I'm disappointed that my 2008 Mac cannot use the latest features of Word.
I would recommend this to a friendReceived with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got this with purchase of my computer. I wish it wasn't a cost every year to maintain
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
If you're looking to still use Office without the annual renewal fees, check out Office Home & Student 2019! You'll have the program for as long as Microsoft supports it with a one-time purchase including Word, Excel, and PowerPoint. To learn more about the differences between Office 365 and Office 2019, follow this link: https://support.office.com/en-us/article/what-s-the-difference-between-office-365-and-office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96?ui=en-US&rs=en-US&ad=US
We hope that helps and thanks for being a member of the Microsoft family!
Sincerely,
Jo
Office Customer Care
Overpriced and keeps requiring a signin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription model will cost substantially more than in the past. Moving to the WordPerfect Corel suite of office products. Between Windows 10 - a nightmare and privacy invader - and MS Office, I never want to see another MS product again. Also requires sign in to office products each day and sometimes several times in a day.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jack,
Thanks for your review. We're always looking for ways to improve. We would love your feedback. You can leave it here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Great Product! Buy every year!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with install, had to bring in my computer, long drive in, not good timing.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Sorry to hear that you had a hard time with your installation. We're glad you like our product. If you need any help in the future feel free to contact our Customer Support Team whenever you want here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
- Cons mentioned:Subscription
Only for 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Irritating that you have to repurchase the subscriptions each year.
No, I would not recommend this to a friend Did not work so had to revert to Office 2011
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excel didn't work properly so Microsoft had me load Office 2011 which is fine except that I already owned it.
No, I would not recommend this to a friendThis is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now because of the fact that computers don't come with this for free anymore your almost forced to purchase
I would recommend this to a friendTerrible Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installing this product is a nightmare and five days later it vanishes and cannot be re-installed because you only get one installation. Calls to support are useless. I have not had access to the software for two weeks and the contract is only one year in length then you have to buy it again. If I could, I would give it no stars at all in the rating.
No, I would not recommend this to a friendI hate this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. I thought the PC had a touch screen. Not so 2. Very difficult to acclimate to a very foreign process. Could not install Windows Office. Dealt with the help desk for 4 days before someone could assist me. I still had to take it in to the Geek guys who exchanged the Office product for a new one. (I am not a novice and have owned more than 10 PC's in addition to using several at work sites.)
No, I would not recommend this to a friendFraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never bought this product but my credit card was charged 74 USD in Feb. 2018. Supposedly I bought this product in the Best Buy store in Tenleytown, Washington DC on Feb. 7. I have not been in that store since 2013... Efforts to reconcile this issue with Best Buy failed because all I got was an algorithm answer by their "customer care" computer.
No, I would not recommend this to a friend