Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1881 Showing 37,601-37,620 of 38,688 reviews
Rated 1 out of 5 stars
Worthless
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ask for MS office and was sold this junk. It is worthless. I had to install my old office pro 2007, in order to get by. Not only would I not recommend this but I slam it every chance I get!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Stupid Auto Renew!!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't get a rid of the auto renew!! I have tried to find a way to turn off the auto renew because I purchased Office 2019. But I can't, following the directions I have been given. It says can't display this page. Same message for over a year!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 1 out of 5 stars
No person to help
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
rcd email re Office 365 not sure which computer it goes to. Have tried for 1 hour to get ahold of a real person, no luck. THIS SUCKS!!! will stop by the store and see a real person who will tell me to try to google problem.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 2 out of 5 stars
1year?
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really cant believe they still rent these programs for a year.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Cons mentioned:
Subscription
Rated 1 out of 5 stars
Bought the wrong thing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hate this subscription thing. Bought the wrong thing
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
never got
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
was not given a 25 Character product key at time of purchase. Only thing given to me at time of pick up was the lap top in a box and a sticker on the box he said I could use as a receipt
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not easy to download
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Should have been easier to download for the laptop.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Stinks!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very complicated to setup and use as compared to Windows 7
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Robert,
Thanks for the review. We're sorry to hear that the setup was more complicated that you expected. If you need help with your installation feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson Office Customer Care
Rated 2 out of 5 stars
Not bad
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bad ‘!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Didn't use it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it because I was told my old version of Office wouldn't run on the new machine. Old version installed and runs fine with a few quirks. Wasn't worth the price of a yearly subscription.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Very Difficult Setup
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not a big fan of the Microsoft Office Suite for Mac, but hey, this came with my purchase of an iMac. It was very frustrating getting it installed and took a couple of phone calls to Microsoft. I use the Open Office Suite and web-based applications, and if you are thinking about purchasing this suite, I wouldn't recommend it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Didier, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Cons mentioned:
Subscription
Rated 1 out of 5 stars
Be careful...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Know what you are buying - this runs out after 1 year.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Windows 365
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was told when I purchased it as a package with the stylus which didn't work and had to return that could hold on to it until after daughter graduated in 4 yrs. I keep getting notices that I haven't installed. Am I going to continue to get emails constantly and is it going still be good in 4 years like I was told?
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Can't get it to function
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't get this program to work properly-and don't know how to use it.
HELP!!!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 2 out of 5 stars
must install yourself
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't found the time to do this install myself
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not impressed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never been impressed with Windows 10 but am now forced to use it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 2 out of 5 stars
I do not care for the license renewal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I resent the fact that I am forced to renew yearly just because I have a tablet.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great/easy shopping experience.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good experience finding the right computer, rather laptop for my needs. The salesman carefully explained the difference and he found was right in my price range that was on sale. He also explained things that I could add that was a very reasonable price, and that the Geek Squad could install for me and things I told him I wanted. All the sales people are always so helpful I walk in and tell them what I want and they get it for me. If there’s differences in some items, they explained to me. Best Buy is always my first choice.