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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1891 Showing 37,801-37,820 of 38,685 reviews
  • Rated 5 out of 5 stars

    Extention cord 3 plug 10ft long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a long cord when using any corded tool like vacuum cleaner. Spot bot, steammop, cd player and radio on covered porch. Just about anything you have to plug in inside tge house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to use it, it told me that I needed to take it back to the seller to register it. I would like someone to contact me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Office 4EVR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to read my notes from 20 years ago without this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    entered the code, it’s invalid, keep calling the store for about 2 1/2 hours, sooooo hard to reach customer service, and nothing happened, waisted my time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use this product. When I enter the code it tells me the product is unable to be installed. Money wasted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would tell you that it has to be renewed every year when they sale it to you instead of saying this is what you need when you ask for windows

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outlook would not connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to work email server. Returned computer within return policy. Microsoft 365 that I’m not using is still pending a credit for 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Paul,

      We're sorry to hear you dealt with such a frustrating situation. If you haven't yet, reach out to our Customer Support Team. They'll be able to chat with you about what's going on and hopefully get you a happy ending. Contact them here: https://support.microsoft.com/en-us/contactus/

      Take care,
      Jo
      Office Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office is a great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite is the basis for getting things done in today's business world.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the keyboard letters being to light, I literally need to be in the dark to see letters on keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Time out problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems w timeout errors. Not a techie, why not fix it before people get it home & it errors out! Office seems to work,,,, hard to tell w timeout problems. FRUSTRATED!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free card with laptop purchase did not work. Removed tape and key code came off also. When tried to swap card at store was told have to Call Microsoft.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that some your key code became damaged before you were able to install Office 365 for personal use. Please contact Microsoft Support here: https://support.microsoft.com/en-us/contactus/.

      They will be happy to help you try to sort this out as soon as possible!

      Kind regards,

      Jessica
      Office Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    MS 365 for MAC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being able to use Microsoft files and programs with my Mac Book Pro

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Windows

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great software for family to use for business and personal use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The annual "renewal" is $25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like paying $50- $70 for one year, one computer use and then $25 annual.... ongoing. The renewal amount / charge was not spelled out in the description.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful programming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful system and good programming for the laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being on phone a long with Microsoft and Best Buy, I was not able to get subscription to work. I called and they said I needed to bring in card and computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't need...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad told me Office was free through college. I wish the salesman would've let that tidbit known, since we told him we were purchasing it for college...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was not activated. They gave me another one. I ordered online because I didn’t want to travel and I had to travel to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DISSATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEVER ORDERED THIS. THIS SOFTWARE WAS INCLUDED WITH MY LAPTOP. CHARGED 69.99 FOR UNREFUNDABLE DIGITAL DOWNLOAD THAT I ALREADY OWN AND DID NOT PURCHASE KNOWINGLY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont get it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was convinced by store rep to buy it. Have not even installed it and my subscription is almost done. waste of money

    No, I would not recommend this to a friend
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