Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1892 Showing 37,821-37,840 of 38,690 reviews
Rated 1 out of 5 stars
Didn't need...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad told me Office was free through college. I wish the salesman would've let that tidbit known, since we told him we were purchasing it for college...
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Helpful programming
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Helpful system and good programming for the laptop
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return because it was not activated. They gave me another one. I ordered online because I didn’t want to travel and I had to travel to return it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
DISSATISFIED
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I NEVER ORDERED THIS. THIS SOFTWARE WAS INCLUDED WITH MY LAPTOP. CHARGED 69.99 FOR UNREFUNDABLE DIGITAL DOWNLOAD THAT I ALREADY OWN AND DID NOT PURCHASE KNOWINGLY.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dont get it
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
was convinced by store rep to buy it. Have not even installed it and my subscription is almost done. waste of money
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 1 out of 5 stars
The photo program sucks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Windows 7 had a much better program for editing photos. It was easy and very efficient. The windows 10 program doesn't allow the same options for editing.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Office 360 sucks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This whole suite is unnecessarily difficult. Not easy to get answers. I'm switching to apple and will probably never shop at best buy since your advice was awful.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Did not install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this and ended up not installing, missed the 14days of return. Best Buy did not want to accept return, still sealed sitting at the house.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for the review. Sorry to hear about the troubles. We're not sure if you were having an issue installing the product or if you decided you didn't need it in the end. If it was the latter, have you tried contacting Best Buy support yet? They might have some other steps you can run through to return it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was really hopeful that Chromebook and Office 365 would work, it just doesn't. Wish I would have gone another route.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Very bad purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Trying to down load the product took me to another location trying to sell another product / service I could not get to the screen I needef
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Bill,
We're sorry to hear you dealt with such a frustrating experience. We want to help you get set up and on your way to achieving more! So, contact our Customer Support Team whenever you're ready: https://support.microsoft.com/en-us/contactus/
Sincerely, Jo Office Customer Care
Rated 5 out of 5 stars
Easy to use
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This software makes managing my work and finances easy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's Microsoft office and I'd be happy to give it five stars if you didn't have to purchase this every year. I prefer the old fashioned apps on my computer as opposed to Microsoft charging you extra on an annual basis for that.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft 365 has been the industry standard for office software, so it's really more out of necessity than actually wanting to use it. Other software options are much better; however, the conversion and compatibility are not always the greatest when sending documents to organizations that exclusively utilize MS Office.
That being said, Apple's suite is by far superior in finished product. The downfall comes in formatting issues in conversion to MSO files, and worse if you are utilizing KeyNote to build a presentation, you really need to use a Mac to fully benefit. I'll explain very briefly, MSO simply cannot handle the graphics and that Mac uses on it's enhanced presentation templates. So, the presentation will come out static and compressed down when moved to MSO, which is a bummer when you are super excited about the amazing presentation you just built.
Numbers , on Mac, is also far better in user experience. I do understand that there somewhere around ~160 less functions than Excel; however, you do have to realize that Excel was created in 1987 (to be used on Mac's) and they never delete features as obsolete as they may be. That being said, Numbers is built for the user and natural experience as if you are working with a something pliable in your hands, vs., just numbers and formulas. I simple example is when doing large financial modeling, as I do, I can refer to a data set by name in my equations, if I wish, rather than relying on cell coordinates. This simplifies the workability in that anyone can easily follow your formulas without having to trace them back like it's a forensic project of orienteering on a screen. Also, it goes without saying, the product looks cleaner more visually enhanced than Excel is capable of, lending it a better option for presentation. That being said, if you are working with a dataset of every person in a large city with 70Billion cells of data (real number based on max lines and columns), and need a statistical analysis of how dropping a single drop of purple food dye in a lake will impact every individual in said city, then Excel is your friend.
Finally, Pages. Pages is MUCH better for visual appeal, handling of graphics, workability and simplification. In grad school, I used 5 different writing standards for my 3 masters and PhD, and found that Pages was much easier in formating than MS Word. There really isn't much more to say.
Overall, as the Mac family adage always goes, "it just works", is very apropos when juxtaposing the Mac version of office software, with MS Office. So, after this long review, if nobody is twisting your arm and holding you at a cliff's edge to buy MS 365, I wouldn't do it if you have a Mac. If you are on a PC, well, you're SOL.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was not activated. Called and spoke with microsoft and they could not get it to work. Best Buy wouldn't refund my money
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thanks for letting us know how your Office experience has been going. We care about your business and we want to ensure you're satisfied with your purchase. To try and rectify this situation, please contact our Customer Support Team at the provided link and let them know what all you've done to try and resolve this situation: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Sincerely, Jo Office Customer Care
Rated 1 out of 5 stars
Unimpressive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure why I bothered to buy this. I'm sure I should have been able to find passable alternatives to these programs without spending the money.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Upgrade is too advanced for me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I keep all our household finances on excel and have been able to filter the various categories, however with this new version I am completely lost.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Unable to return with computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy until you see if you like computer. They will not refund your money nor give you store credit.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Add on to purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product and easy to install. Price was very good to.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]