Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1893 Showing 37,841-37,860 of 38,676 reviews
Rated 1 out of 5 stars
Office 365
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just don't like Office 365 version = = wish I had my previous one back it is geared to office environments - not home - - YUCK
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Very useful and great value
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this product. It is very useful for everyday tasks and makes work much easier. Everything runs smoothly and the features are very helpful. It offers great value for the price. Overall, I am very satisfied and would recommend it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't want to go to a subscription based software but needed to load office on 3 computers so didn't have a choice.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Teresa,
Thanks for the review. We're glad Office is working as you would expect and that you are taking advantage of Office 365's ability to be installed on multiple devices.
Best,
Nelson Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
a 32 bit machine will only handle up to 2TB drive
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Many crashes and restarts. keyboard locks up frequently. NOT good for an older 32 bit machine. hope the new version will fix the problems.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Keeps selling added software
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t work, I thought I was getting something reliable and come to find out it’s selling me additional software that I don’t need
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Software
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was never able to find the code needed. Please help
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
horrible
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never been able to use this product. Waste of money. Not once have I used it and it expired.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Disappointing!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product and activated before discovering that it's still Office '11 on Mac which I already own.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Don’t purchase a renewal
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why do I have to keep paying for it. Too much money.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got Microsoft Office for school, and still can't figure it out.. It say she i Downloaded it but won't come up on my computer at all
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
check the Geek Squad work before you leave!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek squad kept my computer overnight and did not install the software.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Tom,
If you need help getting Office installed please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Never installed it.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t install it. Don’t like the idea of renting it a year at a time. Won’t use it. Bill Gates isn’t rich enough already?
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Essential productivity tools
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very useful subscription with all the essential Office apps. Easy to use and great for both work and personal tasks. Sync works well across devices.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 1 out of 5 stars
It is what it is
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything you need, but nothing you want, a subscription service for office products. Yuck.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 1 out of 5 stars
how can I cancel this subscription?
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not cancel my subscription on this Office 365 Personal
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 1 out of 5 stars
stinks...
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
why is it a SUBSCRIPTION?? I thought I purchased it! I don't even know how much I am billed for the AUTOMATIC RENEWAL!!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Office 365 Home, Office 365 Personal, and Office 365 Business Premium are annual subscriptions of Office software. Our subscription models come with access to cloud storage, software sharing amongst devices and users, real-time access to Microsoft feature and security updates, and access on mobile devices.
Office Home & Student 2019, Office Home & Business 2019, and Office Professional 2019 are desktop versions of the software that you only pay for once. Our desktop versions don't have real-time access to feature and security updates and offer a smaller scope of Office suite apps versus their Office 365 cousins.
The renewal fee you'll be charged should be listed on the product page you purchased Office 365 from or, on your receipt. If you need assistance with locating that, Best Buy should be able to guide you in the right direction.
We hope this helps to clarify any confusion and we wish you the best.
Take care, Jo Office Customer Care
Rated 1 out of 5 stars
cancelled
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have cancelled this item! Please don't charge me for it!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Could not get it to install. Can not cancel.
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried to install repeatedly. No luck.
I'm trying to cancel now - one year later. Still no luck.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
The Future
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great software easy to use. great!!! Desktop has never been so innovative it's great to use easy you don't even need to surf the web to search sites and apps super easy.