Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1902 Showing 38,021-38,040 of 38,690 reviews
Rated 5 out of 5 stars
Great for Everyday Productivity and Storage
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Includes Word, Excel, and 1TB cloud storage. Very useful for work, school, and syncing files across all my devices.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up account, didn't take,then notified card expired. Just bought.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Never worked
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not able to load the numbers on it it failed me terribly
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not what I expected.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It won't load onto my new computer. It does not recognize the number.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn’t work for my chrome book .The key numbers didn’t work.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there!
Hate to see code issues. You should contact our support teams if you are having issues with the codes. You can find all our contact points here: https://support.office.com/. They should be able to help put a finger on what might be stopping the code. Hope that helps!
Regards, Jonny Office Customer Care
Rated 1 out of 5 stars
Waste
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Should have bought PC with it preloaded
Waste of cash
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Game Changer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having access to this affordable program is essential to operating my business & personal use. BestBuy had the best annual price that didn’t cause a financial hardship.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would love to buy once and then have to repurchase after new laptop broght
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Matthew, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Rated 1 out of 5 stars
Office 365
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It won't load on my new laptop. Very disappointed, Need to return it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Don't use it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't use it so I don't know anything about it. I have no need to use it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Haven’t been able to use it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven’t been able to use it haven’t been able to use it
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello there,
If you're still struggling to use Office, we've got loads of resources available to you for troubleshooting assistance. Check out the link provided and you'll have access to hundreds of troubleshooting articles, guides, forums, and videos about all things Office. You'll also find links to contact our Customer Support Team. Check it out: https://support.office.com/
You can also reach out to Best Buy for assistance with your software.
We hope that helps.
Sincerely, Jo Office Customer Care
Rated 1 out of 5 stars
its office
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i dont like office 365 but i needed it to open files from my church
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Never could get this to set up.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Machine comes with something akin to office suite so just using that.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Messed up!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can not believe that you have to buy the office programs seperate!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dont like it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not saving things properly for me so I dont like it.
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
Next, contact our Customer Support Team for personalized assistance with this issue. Tell our team what you're experiencing and they'll be able to point you in the right direction. Here's the contact link: https://support.microsoft.com/en-us/contactus/
We hope that helps!
Sincerely, Jo Office Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Microsoft 365
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Comes with everything I need for school and for projects, very convenient and useful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product works as expected but I'm not happy with Microsoft. Why does it feel the need to change the user interface of their products every release? Why should I have to relearn how to use the software?