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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38781 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1934 Showing 38,661-38,680 of 38,780 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing and has everything I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps out with work and it's fast and quick

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    I'm dumb...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So... this is sitting right next to the standard OFFICE which was $99.99. I think to myself, what idiots would pay double for this? So I buy it... then I realize that I have 1 year subscription and will have to renew it next year. I am dumb.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and straight forward

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, you'll need it, they make it easy to use, 'nuff said.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! No issues with this...they are available if I do!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I wanted to try Outlook which was part of it. I regretted it almost immediately because Outlook was too difficult to use and wastoo complicated even for the Geek Squad. I returned it and since then I found that everyone I spoke with had the same opinion. It may be ok if used within a corporation with a help desk but not for personal email users.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Office 365

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Office 365 great product, easy to use would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Network Adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This network adapter is working great on my pc with my mifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got all the things you need and seems easy enough to use !

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Has everything I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you by a PC instead of an Apple you need these programs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my new MacBook Air at Christmas, and spent the next three weeks trying to load the software, which kept hanging up. Once I finally got it to load, it wouldn't activate. Three and a half hours (and three so-called MS customer service people later), I was told the activation module was down. Repeated attempts to activate returned "Invalid Product Key." I uninstalled it in favor of the native Text Edit. If it were possible to give it ZERO stars, I would do so. Complete waste of my money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office suite is perfect for the price. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    frequently used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great if u are in school and write alot of papers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product easy to use no problems with the install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cliches!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cliches!!!!! Does not update when typing in word. documents do not appear on document list for a while. Doesn't make sense why?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never used the cloud feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a necessity, but the cloud is not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for Macs. Not thrilled at the price for a one year subscription.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful geek squad installation. No follow up and problems from the start!! Was told it was good for up to 5 computers. true?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Renewed my subscription and then was blocked from

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this several years ago for use in my business. Sold the business last September. Now, Microsoft will not let me access the PAID UP subscription (it had no trouble renewing in December). A few days after the renewal I was blocked from using it. Calls to Microsoft result in a robot telling me that I have nom access. The robot will not let me talk to a human being to resolve this. Never again Microsoft!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can install on all my devices whether it be for school, work or my personal home desktop. Fits everyday needs and is a must have if you are as busy as me!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on Microsoft 365

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Word and Excell don't work properly. The "save" tabs revert to "save as" and then the document disappears before you can save. Numerous "repair" downloads did not work or solve the problem.

    No, I would not recommend this to a friend
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