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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 210 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 4K Wireless Display Adapter for its ease of use, wireless connectivity, and reliable performance. Users appreciate how simple it is to set up and connect to their devices, allowing them to effortlessly display content on their TVs. The wireless feature is particularly praised for its convenience in eliminating the need for cables. Additionally, customers highlight the adapter's ability to work flawlessly, even with video streaming, making it a great choice for streaming content or using it as an external monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 210 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super valuable to our day to day. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Wireless adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great adapter with simple features! Plug and play at its best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Wireless Display Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart TV 4K Wireless Display Adapter - It's a GREAT Item - does what it's supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily OS Windows 11 64Bit No Setup Required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, with mounting device and TV bought at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go with my Surface Pro 8 tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work all that well. There is a significant lag and it is not worth the price. I never saw any level of 4k quality video when I connected it to my 4K TV and streamed 4K videos on youtube from my 4K laptop.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dillon,

      Thank you for taking a few minutes to outline your experience for us. We're sorry to hear you've experienced a lag issue with your new Microsoft 4K Wireless Display Adapter, and would like to help. Below is a link to a collection of helpful resources and how-to guides, designed to assist in troubleshooting any and all issues our users may be seeing. Find all you need to get your system up and running correctly, here: https://support.microsoft.com/en-us/windows/troubleshooting-microsoft-wireless-display-adapter-9d2369cf-ba4b-908c-69c0-d4e5f4117d35

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items always good to have! I really like it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Greetings,

      We're so happy to hear that you really like your 4K Wireless Display Adapter. Thanks for sharing your feedback with us!

      Best,

      Tom
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great with Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my surface pro. Very good audio and video .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to tv when I got tired looking at computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bebe,

      We're delighted to hear you're enjoying the versatility of the Microsoft 4K Wireless Display Adapter, and all the ways you can utilize its functionality.

      Cheers,
      Brad - Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Cord too short.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to connect my lapton to my monitor but this cord was too short. They have to be so close that my laptop was blocking the monitor screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Its junk. Don't buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales person that I needed this junk to connect to external monitor on Surface laptop. Well I connected it and then had to connect to the monitor everytime I turned on the computer. Sometimes it took minutes to connect. So I tried an adapter that I had for my MacBook and it connected immediately and turns off immediately. I wasted my money because the sales person didn't know what they were talking about.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Defective Batch?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if there is a bad batch of these, but I couldn't get a realiable connection with any of my devices, I bought the non 4k version and that is working fine. I might try this 4k again but will wait for another revision.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PIECE OF GARBAGE ! ! !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent all day trying to get it to display full screen on my 35" wide-screen monitor. No avail. It either stretches it to the sides and distort the image OR if I want it to NOT distort, it will have 4" black unused space on each side. I'm frustrated, if I knew it was not smart enough to fill in the whole screen without distortion, I would have not gone through this waste of time and money. This is not a plug-and-play device...actually, it will never work. I check the display settings, there's no option to make it fill in 100% (although it says 100%, but still wrong). I checked for display and monitor updates, they al appear to be the latest and greatest, so my conclusion...this is a piece of garbage. Don't buy it. Up to today March of 2022, Microsoft still has a long way to go in wireless display adapters. I would not recommend this to a friend...heck, I don't even have the heart to recommend it to an enemy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Resolution

    Rated 1 out of 5 stars

    Does not work with ultra wide monitors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not auto detect the correct resolution for untra wide monitors. I tried updating and installing the comanion windows app and no fix. After much research, I realized this is a problem many are having and there isn't a solution.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works Well... Should for the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so very well, but very overpriced in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Miracast to any TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ok product could be cheaper! The transfer quality is very low

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    just like all the others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be the answer to streaming. NOT .... it was just as jerky as all the other casting device's.very disappointed..

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to outline your experience for us, we appreciate your feedback. We're sorry to hear you have found your new Microsoft 4K Wireless Display Adapter to have an issue with lagging, and we think we can help. Below is a link to our collection of helpful how-to guides and tutorials, aimed at troubleshooting any and all issues our users may encounter. Find all the info you need to stabilize your connection and create the perfect environment for your new device, here: https://support.microsoft.com/en-us/windows/troubleshooting-microsoft-wireless-display-adapter-9d2369cf-ba4b-908c-69c0-d4e5f4117d35

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Cons mentioned:
    Lag

    Rated 1 out of 5 stars

    Not a viable solution for a second monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Glitchy and laggy. Could not display secure content.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO WAY TO GET A PROOF OF DELIVERY/CONTACT BESTBUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE END USER CANNOT LOCATE THIS DELIVERY. WE HAVE NO WAY TO TRACK THIS ITEM IN ORDER TO GET A PROOF OF DELIVERY. AS I LOOK THROUGH YOU WEBSITE, I CANNOT FIND A CONTACT NUMBER NOR CAN I FIND AN OPTION TO TRACK THIS DELIVERY. THERE IS NO OPTION TO COMMUNICATE MY ISSUE EITHER. HOW AM I SUPPOSE TO RESOLVE MY ISSUE?

    No, I would not recommend this to a friend