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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 510 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Rating 3 out of 5 stars with 9 reviews

Customers are saying

Customers admire the Surface Laptop Go 3 for its lightweight design, comfortable keyboard, and compact size that makes it highly portable. They appreciate its fast performance, long battery life, and stylish design. However, some customers express concerns about its price, limited ports, and performance for intensive tasks like gaming or photo/video editing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 510 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth The Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Microsoft laptop and it's a solid laptop. I use it primarily for working from home, however I am able to run Steam and all of my games with barely any noticeable FPS issues. I have no issues with speed or battery life like I did with my HP laptops in the past. I know this laptop is a little pricey which had me hesitant at first but I definitely recommend this. Pros : Great Screen Quality, Battery Life, Speed Performance, Great Portability & lightweight Cons : I bought the sage color and it seems more grey than sage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I like its light weight and battery life I also like its color. This laptop would be perfect for students

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    stylish, lightweight, fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft laptop is compact and lightweight, which is what I need as I commute to work and to classes. The speed is remarkable and much, much faster than my previous HP laptop. 100% would recommend! I also bought the Microsoft Surface wireless mouse -- it works together seamlessly with this computer. No issues to report.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love love love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first looked at the Microsoft Surface Go 3 inside Best Buy, fell in love with it - beautiful screen. Went home and ordered it that day. I got the 12.5 size, and it's perfect for travel - fits easily in my bag. I've been a mac user for the last several years but wanted to stay in touch with Windows and this laptop makes it easy. Perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop go3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is ultimate and Over 1 year without any issues. Perfect laptop for daily work without any heating issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system runs smoothly and efficiently, handling tasks with ease. Whether you're browsing the web, editing documents, or multitasking between applications, the laptop delivers a seamless experience. The sleek design of the Surface Laptop adds to its appeal. Its slim profile and minimalist aesthetic make it a stylish choice for professionals on the go. The device blends into any environment, whether you're in the office or a coffee shop. It's incredibly light, making it ideal for frequent travelers or anyone who needs to carry their laptop with them throughout the day. Despite its featherweight construction, it doesn't compromise on durability or build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very smooth and runs fast although I wish the keyboard was lit so I can type when it’s dark in the room!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Microsoft- Surface Go3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop Go 3 offers a compelling balance of performance and portability. With its lightweight design and a vibrant 12.4-inch PixelSense touchscreen, it's a versatile device for productivity on the go. The choice of 11th Gen Intel Core processors ensures smooth multitasking, and the inclusion of USB-C adds modern connectivity. However, the limited configuration options might leave power users wanting more. Overall, it's a solid choice for users prioritizing a compact, stylish laptop for everyday tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item 100% as described and the sleek design is a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One of the best laptops I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! I got it originally for school and it works great. The softwares that I need for school run smoothly and my battery life is pretty solid considering I use this laptop sometimes up to 5-6 hours. The display is great and overall very fast. Would definitely recommend this laptop to incoming college freshman!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Love my laptop :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase! It’s perfect for college; it’s sleek, portable, and cute to boot! Super clean design & the touch screen is super handy for reading !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy it is to carry it around! I also think it’s very cute and a different color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Laptop online and got it 3 days after! Great costumer service, had a couple of questions and they answered fast and efficiently. The laptop is beautiful and works very well!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty good purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was pretty good, I loved the size and the color, but the only thing that didn’t really do it for me what the battery. It would die super quick and I would constantly have to be charging it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really great laptop for school work! It’s light, it’s smooth in some aspects, and is aesthetically pleasing to look at too! Although, I did have a Surface computer/tablet prior to getting this laptop, so I got used to putting the charging cable on the side of the screen rather then next to the keyboard. This slight difference has been my only inconvenience because, in my opinion, takes longer to connect together. The receiver of the charger being on the side of the screen was much more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Perfect travel companion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil device. Perfect for any normal day work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a smooth operating system which allows my child to perform tasks for school without any issues .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with my new Surface Laptop Go 3. It runs super smooth, it lightweight and is fast. I have had no issues with it yet! It is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for everyone! It’s very light weight and easy to use. The color is very vibrant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly a great computer. Maybe the only thing would be the backlit keyboard, but I had 40 hours of online training to do on here and it was smooth.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 3 out of 5 stars with 9 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, sound, design and portability. Editors are less positive about battery and usability and have mixed opinions about performance. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 89/100 = Very good quality.
  • The VergeRating, 2 out of 5October 12, 2023

    Microsoft Surface Laptop Go 3 review: why does this exist?The Surface Laptop Go 3 has arrived, and very little has changed from the Surface Laptop Go 2 . The chassis looks identical, with the same 3:2 screen and the same recognizable Surface logo on the lid. Dimensions and weight are almost the same. It

    Full Review
  • Tom's GuideSeptember 21, 2023

    Microsoft Surface Laptop Go 3 reviewThe Microsoft Surface Laptop Go 3 improves on its predecessor, but still sacrifices too much power in the name of portability.

    Full Review
  • Laptop MagRating, 2 out of 5Matthew Murray , Momo Tabari on October 6, 2023

    Microsoft Surface Laptop Go 3 review: Style over substanceMicrosoft's thin and light is a tough sell against stacked competition

    Full Review
  • NotebookcheckRating, 4.2 out of 5Andreas Osthoff on October 10, 2023

    Microsoft Surface Laptop Go 3 in review - Overpriced subnotebook without keyboard illuminationNotebookcheck tests the new Surface Laptop Go 3 with Core i5-1235U, 12.4-inch touchscreen and 16 GB RAM. Together with the new Surface Laptop Studio 2 ( here in review ), Microsoft has also introduced a new version of the Surface Laptop Go. In the

    Full Review
  • T3Rating, 3 out of 5December 7, 2023

    Microsoft Surface Laptop Go 3 review: perfect for portabilityThe third-gen Surface Laptop Go sees Microsoft up the entry-level, but the price is higher and there are still weaknesses

    Full Review
  • CreativeBloqRating, 3 out of 5Paul Hatton on November 15, 2023

    Microsoft Surface Laptop Go 3 review: An average laptop for a low intensity userSuper portable, but not good enough for graphic designers.

    Full Review
  • StuffRating, 3 out of 5Andrew Williams on January 11, 2025

    Microsoft Surface Laptop Go 3 review: I need moreMicrosoft's affordable Surface laptop is in its third generation - but has enough changed over the previous version?

    Full Review
  • LaptopMedia.comRating, 5 out of 5From: Nikolay Palaozov on April 10, 2024

    Microsoft Surface Laptop Go 3Specs, Tests, and Price of Microsoft Surface Laptop Go 3 with i5-1235U, Xe Graphics G7 80 EU, 12.4”, PixelSense (1536 x 1024), IPS, 256GB SSD, 8GB LPDDR5, Windows 11 Home

    Full Review