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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this to replace a broken controller that we have had for many years. We love the color of this controller and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool controller and the rubber handles grips are very nice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you are enjoying the cool look and feel of your new red Xbox wireless controller! We're glad that it's a hit, and hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice subtle redesign on the previous rendition. Placement of batteries being more recessed helped a lot with a sleeker more controllable feel.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well and I love the blue color. Something different is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Classic controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No funny business, your regular controller. Simple and nice and feels better than the other ones. The white paint is clear and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Color blue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality control loves how it's dark on the outside and accent color of blue. works just like my original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Much easier to use than prior and lots of options available for unique gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement controller for my last one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller to replace the last that broke, it’s perfect for my games and weighs good. Expecting a lot of use out of it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that your new blue Xbox wireless controller has been a great replacement. We're glad that it's been a perfect performer and we hope you get a lot of use out of it as well!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband liked that this controller came in red. It worked great for 6 months or so. One of the buttons ended up “sticking” and he had to replace it. Thankfully, always get the geek squad protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's what you'd expect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller for my Xbox One X and this one worked just as well as the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Same as the one the console come with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple controller that is exactly this same controller as the one that come with the system. Easy to connect and works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No substitute for the quality of an OEM controller from Microsoft. Just be sure to add the Geek Squad for easy replacement when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bonus controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was a bonus included with the purchase of the new XBox, which was a gift for my son. He likes having the extra controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    All I need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the basic black, and it's all I need. I know there's prettier controllers out there, but this is just fine with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his controller. He found very easy to use. The only thing he dislike is that it is not rechargeable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tina,

      We're delighted that your son is loving his new Xbox wireless controller. It's great to hear that it's been easy for him to use, too. If he would prefer that it be rechargeable, we recommend investing in a rechargeable battery pack designed for Xbox controllers such as the Xbox One Play & Charge Kit. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better Quality Control (Best Buy)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great as expected and as paid for….. This was the second attempt at finding a replacement for previously purchased accessory equipment. The first attempt had me mistakenly purchase non-compatible items. Again this is great, but be careful when ordering from the Best Buy site and read the small print on the box when receiving your products. They may not always be as they seem on the website.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool Blue is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I mean all of the controllers are probably the same, but the cool blue is visually appealing to my eyes, and Just lvoe it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great on my pc. If you are tired of using a mouse and keyboard then get one of these and have some fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gorgeous design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was great to reconfigure and adapt to what I use it for (Anki cards) Great way to game-ify studying!!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best controller I ever bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better controller than the previous ones I’ve had. Much better upgrade! Highly recommend this to anybody!

    I would recommend this to a friend
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