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Customer Ratings & Reviews

Microsoft - Wireless Desktop 800 Keyboard and Optical Mouse - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1261 reviews

94%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Gem of a keyboard mouse set

    Posted
    handson

    This is a nice set! It’s a plug-and-play and I had it going from opening the box to typing within 15 minutes. There is no problem with the range; I’ve used it anywhere from as close to 3’ and as far as 10’ without a missed key when typing or lack of mouse response. I have the dongle plugged into a 3’ USB extension in the back of my desktop and lying on the floor. I sat on my recliner with the dongle about 4' away to my left, the mouse on my right on a lamp table so the signal had to pass thru the arm of the recliner, my entire body, the other recliner arm and then to the dongle – no problem at all. The kb is a nice compact size yet still has the heft so it doesn't feell 'cheap', and the white bottom half gives it a handsome, not-quite-the-usual-old-keyboard look. The keys are quiet and have a good feel. The scrunching of the function keys will take a bit getting used to but it seems that’s the new trend in kb’s from all makers. One negative is the lack of any indications on caps/number locks – no lights on the kb and it doesn’t give a little pop-up indicator on the monitor. The mouse is a basic 3 button and nothing special. The buttons are silent and responsive. The wheel rolls with small silent clicks and are adjustable from 1-100 lines. The wheel also has a left click function that allows it to freely scroll with rolling the wheel – I’m still figuring that out, as well as if it will do other things. The mouse works with only one batt in either side so that, along with being able to turn it off, could be a slight savings overall – depending on the true batt life. It doesn’t have all the bells and whistles you might want or expect from a ‘deluxe’ keyboard but it doesn’t claim to be that. It’s just a plain, no-frills set that gets the job done – and in my opinion it does it quite well. If you’re looking for a good kb/mouse combo at a reasonable price – I found it for less than $20 - you can’t go wrong with this set.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Review After In Use

    Posted
    VOTEROMNEYRYAN
    • My Best Buy® MemberMember

    I was excited to find this at Best Buy for $20, wireless keyboard, and wireless mouse for my desk top as I hate too many wires! I decided to give it time before I wrote a review; new items seem to be the greatest. Size was right and had a nice look and feel to it. I misses my optical mouse but got use to not having one after 5 years! Then I realized some of things that really get on my nerves. 1. Back of mouse plate that holds batteries in wouldn't stay on, so I taped it, but it didn't stay on. 2. Batteries kept falling out going on the cat and the carpet searching for these batteries or placing new instead when I couldn't with a flashlight. 3. Mouse kept falling on the floor from my computer armoire when it got close to the edge. 4. Couldn't tell batteries were fully charged or not with such a small light indicator in dark green. 5. Had to tape batteries inside to stay in but still fall out a lot 6. Keyboard started losing lettering and numbers which cause me to make mistakes constantly. 7. Everything is so close, I have to cut my nails down to almost nothing as I hit more than 1 key at a time, 8. Caps lock without my knowledge and end up with 2 capital letters next to each other. 9. I had to tape the back of the keyboard battery holder which kept coming off and got lost! 10. I have to use a light to type, or I miss keys from being worn off. 11. I couldn't find anything cheap to try to tape 12 letters and numbers to see what I am typing. 12. This combination is only a few months old and not used that heavily; it made me frustrated to bother except to do our familiy bills that I had to do. 13. I am female between the ages of 52 - 62. 14. I wish I had learned about the Logitech wireless light - up keyboard and lighted mouse buying it. instead. 15. Only a few months later, and the price has jumped double on this item! 16. DO NOT BUY THIS PRODUCT IN A BOX!!! It was service person suggestion shoving it into my hand! 17. WORST PRODUCT I EVER BOUGHT AT BEST BUY OVER 9 YEARS

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Quality Mouse

    Posted
    boogie33
    • My Best Buy® MemberMember

    Out of the box, the keyboard is very sleek looking. I like how the buttons don't make much noise when pushed and have a soft cushion feel. The keyboard felt like good quality. I didn't mind that there were no light indicators for when caps lock is on, no space between the number pad and arrow keys, and no media buttons, etc. It's an inexpensive wireless keyboard. The mouse was very disappointing. Since the moment you open the back of it to put in the battery (very awkward way to put the battery in, have to slide it in and make sure it goes into a place), you can feel it is cheaply made. And the scroll wheel would make a hard "snap" every time you scroll it for 5 seconds (going down, not up). I thought maybe I had to use it for a bit and it would go away. Installation was easy, "plug and play", less than a minute or so to install. The keyboard worked fine. The mouse lagged, A LOT. I used this mouse and keyboard for a grand total of 3-4 minutes before deciding to put it away to return it. The keyboard worked great (at least upon first use). The mouse continued to make the funny snapping noise when scrolling and the mouse pointer lagged consistently.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good basic unit, and Linux compatible

    Posted
    droid2fan

    I was looking for a Linux compatible wireless keyboard and mouse combo and this one worked straight out of the box with no problems. I am running Ubuntu on a somewhat old Lenovo X300 laptop. It also works fine on Windows 7 (my laptop is dual boot). It is a nice small but comfortable keyboard and very good basic mouse. I'm doing technical writing, email, web browsing, and programming. My text editor is Emacs, and the only thing I was not entirely happy about is that the Escape key is a little small, and the keys are a little crowded. I gave it to my wife, who is 100% happy with it, and uses it with her Lenovo laptop, an SL500. I paid $40 for it, but from time to time these and others go on sale, so you can save some money by catching one at the right time. Even at $40 it is well worth the money. After giving it to my wife, I bought a Logitech MK520, which also works with Linux and has a bigger Escape key, but costs a lot more ($60). Take your pick.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very stylish, pretty good wireless combo.

    Posted
    geekbybirth
    • My Best Buy® MemberMember

    This is a pretty good wireless keyboard and mouse combo. I like that the design is very thin for the keyboard and that it doesn't appear bulky. The mouse is a little on the big side, it could of been a little smaller. However, the combo does have a professional look to it. As for what I don't like. No light indicator on the caps key or any other key for that matter. That was almost a make or break deal for me but it was on sale for only $19.99. So, naturally I looked past that. Also, as I have been using it for over a week now, I can tell you that the wireless signal is pretty good and the keys respond instantly. Every now and then however, and I really wish it did not do this, the signal will drop for a split second and a letter will go missing from your word even though you pressed the key. To add to that, the mouse movement seems to become laggy for a few seconds every now and then. But these are not enough to discourage me from using the devices. It is not enough to distract me from my workflow. Overall, I would recommend this product. It does what it is suppose to do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microsoft does make good hardware

    Posted
    HumpMan1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While doing some maintenance on an older computer at work, I needed to move my USB keyboard and mouse to do the work, so I decided to take my Best Buy bonus points and get a wireless keyboard and mouse. When I got to Best Buy, I found this MIcrosoft set on sale, so it was almost the least expensive set available from there. I have always thought Microsoft made good hardware and had been using a Microsoft USB mouse. This set installed itself quickly and works well. As others have noted, the keyboard lacks any indicator lights, but the automatically installed driver does popup a small message on screen when you do something like "caps lock" or things like that. The dedicated calculator key is pretty handy too. I like the one battery solution for the mouse (only 1 AA battery needed) although the keyboard uses 2 AAA. The mouse has a manual on/off switch to prolong battery life, but I would have liked it to auto power down so I don't have to remember to switch it off. Overall, though, this set is a great desktop setup for a PC.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    40 bucks! Are you kidding me?

    Posted
    TheSuspendedAnimation

    Found these online for my desktops at work. Walked into the store and bought two. Full-function keyboards, yet more narrow than my conventional Dells. VERY slim profile like a pancake. GREAT LOOKING! Installed batteries, plugged in USB signal thingy, and had them working in 2 minutes flat! Keys are smooth and easy, yet sharp. Mouse is clean and no frills. Biggest thing!!!- I have a business FILLED with steel, aluminum, and other metals everywhere. Countertops are heavy plate steel which has given us big signal problems with other electronics- even cordless phones. WE HAVE NO PROBLEMS, WHATSOEVER. BAM! Best computer deal EVER.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Set-Up, Strong Product

    Posted
    StageManager
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this keyboard/mouse duo on sale with a coupon, so I got both for $25. While pricing various combinations of wireless keyboards and mice, this one had the best reviews and was the most bang for my buck. Overall, the keyboard is comfortable to use, whether it be on your lap or on a desk. The mouse is comfortable as well, not feeling too big or too small. The range for both are exceptional; I am able to use them with no/very few connectivity issues from almost 20ft away. The volume control buttons on the keyboard are extremely helpful and easily integrate into your computer. The set-up was as simple as plugging in the dongle and waiting for the drivers to install. This process took less than two minutes. As a college student and a stage manager, this product is very helpful for writing papers and working on paperwork from my TV. Overall, a phenomenal product and highly recommended!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works Well, But A Warning

    Posted
    Supermario
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The keyboard and mouse work just fine, work for basic gaming and is completely plug and play. However, one warning. We had our receiver plugged into the USB port and one of the times we pulled it out the plug part stayed in the USB port and the circuit board and part you grab onto just pulled right out of it. I called Microsoft to get a replacement part and was promptly told that the warranty does not cover the receiver and if I want to replace it I will have to purchase a new set, regardless of the fact that my item is still well under warranty. So in short, it works fine but if it breaks Microsoft's customer support is terrible. I would just find a Logitech of the same price instead. You will get similar quality but my experiences with Logitech support have been much better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple To Use and Less Clutter

    Posted
    Lasher820
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have had wired keyboards and Mice for all of our computers and had a whole collection of them from over the years from switching to new PC's. If something went wrong we would just go get another one, but I had recently been using wireless Keyboards and mice for gaming and really loved the ergonomic feel and ease of use, so when my Dad's mouse stopped working I suggested upgrading to wireless. I bought him this set. He loved it immediately. No crawling under the desk to drag wires up from behind the computer to hook it up. Just plug in the USB device and both the mouse and keyboard were working. No software to download or install. Just plug and play. He loves it and we donated all of our old computer parts back to Best Buy for disposal or whatecver and they gave us a gift card! pretty nifty!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not for heavy-duty use

    Posted
    mrsabba
    • My Best Buy® MemberMember

    I bought this for my new laptop. I really wanted to use my old Dell keyboard, but it didn't have a USB connection. This keyboard is very light weight and shows hand prints the first time you use it. It would be better to have a matte finish for a keyboard, especially if this is for heavy office use. The mouse works well, but it would be nice to have an auto shut-off feature on it because I keep forgetting to turn it off when I am finished using it. Overall, the product works as it should. For my purposes it is sufficient for my needs. If you are running a business or do a lot of computer work, you may want to buy a more durable keyboard/mouse combo. You get what you pay for. (Home User)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Deal on an Excellent Combo

    Posted
    Jam95

    This is by far one of the best buys I've made in a while. For what you get here, this is a steal. The keyboard is very comfortable to use, and the mouse is very smooth and precise. There's no reason to go buy a $100 combo when you can get this. The USB receiver is tiny and barely noticeable, and there are no miscommunications between receiver and mouse/keyboard. Installation comes down to literally putting in the batteries (which last forever), and plugging in the USB stick. A quick download of the drivers and you're set to go in under a minute. I believe this also works with Mac's which is another bonus. Overall, there's really no better deal than this. Well done Microsoft.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Well below average quality, feel, performane

    Posted
    javax

    Initially I bought an Insignia wireless keyboard and mouse combo for the same price but there were a few things I didn't like about the keyboard. Also, this MS keyboard combo got higher ratings than the Insignia's and therefore, I decided to exchange it, My mistake! the Insignia keyboard has low profiles (slightly smaller footprint also) keys and it gives much better typing feels (less mushiness). The Insignia mouse and its buttons feel much better in your hand. On the other hand, this MS keyboard has mush feeling keys and the keys have to be depressed much harder and deeper. Although most of buyers get this as a secondary keyboard, however, I think this keyboard doesn't deserve higher ratings than the Insignia's.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works Great

    Posted
    HappyVaker

    My issue started at the store. There was not an MS 800 on display but many stacked in boxes for $20. I've wanted a wireless combo just never got around to it. There are no indicator lights (#lk/cap lk) niceties to have. Calculator button is cool, use that on occasion. Overall no complaints, BUT.........the keyboard frame is glossy, shiny black and reflects nicely. Until you touch. Fingerprint city. Took 409 and cleaned it. Not gonna deal with this every day. It really does look bad. I thought, OK, wash hands before using each time. Not gonna do that either. Sure looks pretty out of the box. Maybe why they don't have one on the shelf to look at after people test it out.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Functions okay but feels cheap

    Posted
    want2dance
    • My Best Buy® MemberMember

    I purchased this keyboard/mouse combo because it was a Daily Deal and I needed to replace my existing malfunctioning Microsoft keyboard. While the setup was easy (just insert the stick and it will set up the keyboard and mouse), both the keyboard and mouse felt too lightweight, the mouse didn't track well without a regular mouse pad (so I went back to my former mouse), and the keyboard seems to be too tightly arranged between letters for great accuracy and it tilts at too much of an angle even without the risers employed. If I wasn't in such a need for another keyboard, I would return it. I generally liked Microsoft products, but buyer beware.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Kick back with no strings attached

    Posted
    Benji
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These days, everything is online...and that includes my son's homework, text books, etc. This means that he spends a lot of time on an office chair. The wireless product was perfect for allowing him to kick back with keyboard on lap while writing long papers on his computer. Most people know the advantage of wireless, or disadvantages if one hasn't had good experiences. I couldn't pass up the sale price on this one but was worried that the low price would mean I get what I paid for...no disappointment here. Everything runs smoothly and quickly. Set-up was easy and interchanging from various computers is seamless.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for cheap price

    Posted
    Prettytechymom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really only bought this bundle for the $15 price tag. I need something bigger for my small laptop at home. It was light enough to travel with ( it fits in my target laptop bag) and it came with batteries. The only things I had an issue with were the way the mouse battery fit into the bottom of the mouse. The battery would slide a bit before I figured out how to place it just right to turn on the mouse. The keyboard is kind of curved on the inside and I guess it works better with people who have either short or no nails. Over all I liked it, install was quick and easy and works with both my Mac and ASUS laptops.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    may need to buy another for the office.

    Posted
    WinXPisTooOld
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So there i was enjoying a nice Sunday about to sit down at my laptop with a fresh cup of coffee to drink when i dumped it on the keyboard instead. Off to best buy for a wireless keyboard. There were many choices and i was tempted to look past this one because it was the cheapest. I have been extremely happy with it. Setup is super easy, the mouse has a scroll wheel and it types really well considering the price. I especially like that it is lightweight and includes a number pad. it is a little cumbersome to transport in my bag, but for the price i think the solution is clear, just get a second one for the office!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not Bad At All

    Posted
    EpicGopher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this set to replace an older wireless mouse for my kid. The price was about the same as just a mouse so I got the set. Works well, Microsoft always has good keyboard and mice. The keyboard will get a bit laggy at times if you don't make sure the batteries are good. I use rechargables so as soon as it does do that I know it's time to change them. They last about 2 weeks with regular use, so don't know if you'll get better life with regular batteries, but I refuse to buy those, too many devices nowadays. All in all, I would say this is a perfect set for a child, or entry level, or someone who just doesn't need a fancier set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well

    Posted
    Don123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to replace a Logitech wireless kb/mouse combo. The Logitech kb was very laggy and the mouse had trouble working on a variety of surfaces. The MS kb/mouse combo works perfectly. I did buy an open box unit and was surprised that there was very little effort to repackage up the unit before shipping it out. The little plastic baggies were untied and floating free in the box. The keyboard and mouse also still had the batteries installed in the units - it's a good thing that the batteries didn't leak into the units. If you can look past that, the price was great and shipping was very fast.

    I would recommend this to a friend