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Customer reviews

Rating 4.7 out of 5 stars with 389 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 389 reviews
  • Rated 5 out of 5 stars

    Motorola -moto g play 2024 64GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Motorola -moto g play 2024 64GB unlocked -Sapphire Blue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the color and the features the phone has. I’ve always had Apple products but I had to make an exception for this o e. I absolutely love it. The pictures and sound are clear. Definitely will purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST GET!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! You REALLY need it to protect your phone from any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for savings an your everyday using tech alot of money saver in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my protection plan but it is nice to have just in case. We purchased a larger television at Christmas and this plan covers so much more than if I had bought the extended plan just for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a tech enthusiast like me, you understand the importance of protecting your valuable electronics against unforeseen accidents and malfunctions. Best Buy's Monthly Protection Plan offers comprehensive coverage that brings peace of mind to your tech investment. Here's why I highly recommend this protection plan: First and foremost, Best Buy's Monthly Protection Plan provides an extensive range of coverage options. Whether you've purchased a new smartphone, laptop, television, or any other eligible device from Best Buy, this plan has you covered. It safeguards your investment against accidental damage, liquid spills, power surges, and even normal wear and tear. With this plan, you can enjoy your devices worry-free, knowing that you're protected against unexpected mishaps. One of the standout features of Best Buy's Monthly Protection Plan is its flexibility. Unlike many extended warranty plans, this protection plan allows you to pay on a monthly basis, offering convenience and affordability. Instead of paying a lump sum upfront, you can budget your expenses by spreading the cost over time. This flexibility makes it easier for individuals who want to protect their devices without straining their finances. Another notable advantage of this protection plan is its ease of use. Best Buy's customer service is renowned for its efficiency and professionalism. Should an issue arise with your covered device, filing a claim is a straightforward process. You can reach out to the dedicated support team via phone, online chat, or in-store, and they will guide you through the claim process promptly. Their knowledgeable representatives are always ready to assist you and provide the necessary support. Additionally, Best Buy's Monthly Protection Plan offers quick and reliable repairs. In the unfortunate event that your device requires servicing, you can take advantage of Best Buy's extensive network of authorized repair centers. These centers employ skilled technicians who specialize in repairing the covered devices. You can rest assured that your device will receive the attention it deserves, and the repairs will be carried out efficiently and professionally. Furthermore, Best Buy's Monthly Protection Plan provides a significant value proposition. When compared to the cost of potential repairs or replacements without coverage, the monthly fee for this plan is relatively affordable. It helps you avoid unexpected out-of-pocket expenses, providing financial security in case of unforeseen circumstances. This cost-effective solution ensures that you can enjoy your tech devices worry-free, knowing that you have reliable protection in place. In conclusion, Best Buy's Monthly Protection Plan is an excellent choice for anyone seeking comprehensive coverage for their tech investments. With its wide range of coverage options, flexible payment structure, responsive customer service, quick repair services, and overall value for money, this protection plan stands out as a reliable and convenient solution. Whether you're purchasing a new device or looking to extend protection for an existing one, I highly recommend considering Best Buy's Monthly Protection Plan to safeguard your tech devices and enjoy a worry-free ownership experience. Please note that specific terms, conditions, and coverage details may vary. It's advisable to carefully review the terms and limitations of the protection plan before making a purchase to ensure it aligns with your specific needs and preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really came in handy especially with two kids save me lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card offer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the gift card anytime but I keep on writing reviews. I think I will get it one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Best Buy's Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased from Best Buy, and I'm so glad I opted for their Protection Plan. The additional coverage has given me complete peace of mind. The plan is comprehensive, covering accidental damage, mechanical failures, and even power surges. The deductible is reasonable, and the claims process is straightforward. What impresses me most is the exceptional customer service from Best Buy's dedicated support team. They're responsive, knowledgeable, and genuinely committed to resolving any issues promptly. Best Buy's Protection Plan is an invaluable investment for anyone looking to safeguard their electronics. It's a small price to pay for the assurance that you're protected against unexpected repairs or replacements. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent plan. It cover anything you buy at Best Buy for up to two year. Return and exchange of damaged products is easy. Plus there is no waiting! You'll receive your products back that dame day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this to repair anything yet but I'm sure I will get to. My husband is hard on his computer so I'm sure I will! I have gone to the Geek Squad for help with several things like getting attacked by Mcafree trying to sell me their "protection" . Totally locked up my computer and they got me out and deleted the crap that was causing it. Can't really score this higher or lower until something breaks and they fix it ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that staff willing to help resolve problems. I have this protection on other items also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like buying my stuff from Best Buy. They match any price I have no problem with the extended returns being Best Buy member. When I talk to the technical department, they know what they’re talking about and help me right away when I purchase things online. They come early most of the time and in perfect condition. The bottom line is I always know what I’m gonna get from Best Buy and if I have a problem with it I’ve never had an issue with the return their professional courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection is a must have ,if you shop your electronics and other gadgets at bestbuy. Their repair and replacement policies are straight forward. Your purchase is protected at a give away price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right protection I need for the small things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Greek Suad member and buy all my electronics, games etc... from Best Buy and use my protection year round for evething I buy for 2 years. You just renew every year on time to keep you warranty active. Geek Squad is the best way to protect everything in one place! Phones, TV, Games, Headphones, Computers...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is the best! It’s not often anymore when you have an issue with a product they give you no questions asked service with a person in store! It’s always fast and a pleasure to shop at Best Buy know I am covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting gift cards from Best Buy. It’s a great way for me to spend more money there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection plan is worth the peace of mind if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great. Works great, its awesome super cooll

    I would recommend this to a friend
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