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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 208 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 208 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love, love, love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much to love about this phone. It is so compact and lightweight compared to my iPhone ProMax. It has a beautiful amoled screen. The front display is great for quick reference to various apps (not all) including Gemini, the artificial intelligence. At night you can fold it and put on the nightstand and it looks like a cute alarm clock. When opened, you don't really notice the crease. The speakers are crisp and loud, and the cameras are fun to use. Both stills and video are excellent. I recently discovered that the photo editing tool has an erase function, where you can remove obects from your picture! Battery life is great and it charges fast. I got mine on sale during the holidays, which made it even better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your amazing feedback, Rayenna53. We’re thrilled to hear that you're enjoying so many features of your new phone, from the compact design to the beautiful AMOLED screen and powerful speakers. It's great to know that the front display and photo editing tools have added even more value to your experience. We're also glad the battery life and fast charging have been a hit! It sounds like you've really found a lot to love about your device, and we appreciate you sharing that with us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Honest review after using more than 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Moto Razr 2024 in Koral Grey for a while now, and so far, it's working as expected. The design is definitely a standout—it looks premium, feels nice in hand, and the Koral Grey color gives it a unique touch. The hinge mechanism is smooth, and the foldable screen is great for daily use. Performance-wise, it handles everything well, from regular apps to multitasking. The cover screen is super useful for quick tasks, and the main display is bright and responsive. Battery life is decent—not exceptional, but good enough for a full day with moderate use. The camera is decent in good lighting but struggles a bit in low light, which is expected in most flip phones. Overall, if you’re looking for a stylish and practical foldable phone without breaking the bank, this is a solid choice. It does what it promises, and I haven't faced any major issues so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your honest review, AnshuA. We're glad to hear you're enjoying the premium design, smooth hinge, and practicality of the phone. It’s great to know the cover screen and overall performance are meeting your needs. We appreciate your feedback on battery life and camera, and we’re always working to improve. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Motorola Razr 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Moto razr 2024 is so cute,camera is clear,Battery last long..easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, Kath. We’re so happy to hear that you’re enjoying your Moto Razr 2024 phone from its design to the clear camera, long battery life, and ease of use. Your satisfaction means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it works and that the battery lasts and charging fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We're so glad to hear that you're enjoying how smoothly your device works, the long-lasting battery, and the fast charging feature. Those are exactly the kinds of things we aim to deliver with every Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Best Father's Day Gift of 2025!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so sleek and has great specs. My dad has upped the ram to 24GB through the phone's settings and had no issues connecting to our phone carrier. I compared the camera quality side by side with my iPhone 14 Pro Max and it was beat by a long shot. Super cool phone! My only complaint is that it was shipped with no bubble wrap or packing peanuts and the shipping box itself was a little beat up. It made me worried that the phone could've taken some damage but luckily it turned out okay.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nowatmars, Thank you so much for the fantastic feedback. We’re thrilled to hear the phone made the perfect Father’s Day gift and that its performance and camera quality truly impressed you! We’re also glad to know everything turned out fine despite the packaging concern. Your note about the shipping condition is valuable, and we’ll be sure to pass this along to the relevant team to help improve the unboxing experience in the future. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Purchased used, but arrived like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased used, but arrived like new. I am satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone 2024 razer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone pictures look amazing love this phone will be getting one for my wife….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. I like that it isn't huge and bulky in my pocket. I like the outside screen to be able to send a quick message or change music. I don't really have any complaints about the phone. Every once in a while, the inside screen doesn't come on when I but closing and reopening or waiting resolves.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BenR, We're thrilled to hear that you're enjoying your phone, especially its compact design and the convenience of the external screen for quick tasks. It's great to know that it fits seamlessly into your daily life. Regarding the occasional concern with the inside screen, we're glad that closing, reopening, or waiting resolves it. If the concern persists, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Best flip phone in the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best flip mobile phone with affordable cost in the Market..Best competitor phone in this flip varient. I like this phone after usage of 30days.. definitely use this phone. Display and Picture quality is awesome.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic feedback, SelvarajKrishnan. We’re thrilled to hear you’re enjoying your flip phone experience, especially the display and picture quality. It’s awesome to know it’s winning you over after 30 days of use. Welcome to the Moto flip revolution! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    RAZR IS IT WORTH IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a good bang for your buck phone . It was easy to transfer data from ny old phone to this one .Love the compact feel of the phone. You can do almost everything without opening the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great review, TheReviewer. We're so glad to hear you're enjoying the Moto Razr and its compact design. It’s awesome that the data transfer was smooth and that you’re getting the most out of the phone without even opening it. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Such a good phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great works well and fast. Love the UI can’t wait to keep using it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best Flip Phone, highly recommended!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! This is as close to perfection as you can get. First of all I gotta say that the bigger outer screen as compared to last year is very useful. Unlike on the competition, you can use just about any app on the outside screen. The phone is so sleek and thin, easy to hold. I also like that as opposed to the competition, the frame is curved and not flat which makes it more comfortable to hold. The screen on the inside is a gorgeous POLED with excellent brightness and outdoor visibility. The Mediatek Dimensity 7300X is a great chip. I work outdoors for several hours per day and I have had a Galaxy A35, And Pixel 8a both overheat on me daily. It seems to be an issue with Exynos and the Exynos based Tensor chips. The Mediatek chip has not overheated on me and there is no stutter, lag or hesitation. The camera with Motorola AI is very solid especially when there is good lighting. The speakers are very good quality and the battery lasts a full day and charged fast at 30W when needed. The vegan leather gives a great grip and feel, adds to the luxury of this device. Motorola keeps hitting home runs as of late. Keep it up guys!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for such a detailed and enthusiastic review!, Mikeyt1818. It’s fantastic to hear how much you appreciate the larger outer screen, the sleek design, and the performance of the Mediatek Dimensity 7300X. Your recommendation is highly appreciated. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Small, Cute and Very Easy To Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone from Cricket Wireless. I brought the Sprint Orange. I had this beautiful phone for 3 weeks now. I absolutely love it. It's very easy to use, the camera is amazing. I love that you don't even have to hit a button to capture a photo. Just smile, or use the gestures. And the battery life, I never had a phone with a battery that last all day. I definitely recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It’s wonderful to hear how much you love your new Motorola Razr 2024! It sounds like it’s been a fantastic experience, especially with the ease of use and the amazing camera features like gesture controls for capturing photos. A battery that lasts all day is definitely a game changer, too! Thank you for sharing your recommendation—your insights will surely help others considering this phone. If you have any tips or questions about maximizing your experience, feel free to ask at https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Aria MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Easy to use, nice features, clear camera, battery lasts. I love how compact it is.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Print. We're so glad to hear you’re loving the phone's ease of use, clear camera, and long battery life. It’s great to know the compact design is perfect for you. We appreciate your support and are happy you're enjoying your phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent value, good phone & camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Xr. Android transition is challenging but not a show stopper. Razr does everything I need at 1/2 price of i16 (doesn't have dancing poop emoji but I don't need that). Photos are just fine. Form factor excellent & nicely tucks into pocket. Screen bright & clear. Memory same as i16. Battery lasts all day & charges FAST. Works very fast but I don't play games, streams fine no issues. Excellent value! I can't afford $1200 for i16, but this is great for $630 (includes taxes)!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my Moto RAZR 24. It's very compact when folded. The screen clarity is great with awesome feedback. You can do a lot on the outside screen without having to open the phone. The speaker has a good volume for playing music or videos. For me the battery last all day with continuous use. I still haven't tested or used all the features but I love the phone anyway. The only downside is you must be careful with the folding screen but since you can do so much from the external screen you can limit the use of the main screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TheodoreG, We’re thrilled to hear you’re enjoying your Moto Razr 2024 and its compact design, vivid display, and versatile external screen. It’s great to know the speaker and battery life are meeting your needs as well. We appreciate your note about being careful with the fold. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Very pocketable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most phones are massive these days so I decided to go with a folding phone. If you have small hands like me or wish companies still made phones that were smaller, maybe a folding phone is for you. I haven't noticed the processor being slow which was a concern when comparing it to the plus version. The battery life is good. It's been fun finding ways to utilize the outer display when the phone is closed. If I want to use the outer screen for a quick calculation in the calculator app, it's easy to access. In addition to that, the moto gestures add a lot of utility with how easy it is to turn on a flashlight or pull up the camera. The camera is also cool because your subject can see what is being captured on the other display. Overall pretty happy with this phone. My only real complaint is that the outer screen is almost like it's its own secondary really small phone because the apps don't seem to transition to the bigger resolution when you flip open the phone, they reopen the app to adjust. Most likely a limitation of Android at the moment but it would be nicer if it was a little more seamless.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback, Donnelley. We’re so glad to hear that you’re enjoying the compact and pocketable design of your folding phone. It’s great to know it’s a perfect fit for your needs. It’s wonderful that the outer display has added convenience to your daily tasks, and that you’re finding creative ways to utilize it for quick actions like calculations and camera features. We’re also happy to hear you’re enjoying the Moto gestures. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love this phone. I have had it for 9 months now. It's very easy to quickly turn on the camera or flashlight while it's folded which is nice. I've had no issues with dropped calls or texting or with any of my apps or games. It connects to my car and everything works well there. When the phone is closed sometimes it gets angry at your Bluetooth earbuds, but that's easily fixed by just restarting the music app. Battery life could be better, but it's not the worst I've ever used. I do keep my screen at the lowest brightness though, so it might really not be a great battery. Lol, the quick charge time makes that not bother me though. The camera is the best one I've had in years. Light-years better than the Samsung and Sony phones I had previously(that cost me far more money). The screen protector is trash though. It's starting to peel and after some research the only real option to get an official replacement is sending it to Motorola and being out of a phone for a week. They only cover a replacement once, after that it's $100. They also aren't responsible for anything that happens during shipping. That's not ok. They really need to fix the screen protector and/or offer replacements you can install at home.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your detailed feedback, Becca. We’re so glad to hear you’re enjoying your phone overall, especially the camera, performance, and quick charge time. We appreciate you highlighting the issue with the screen protector. We’re sorry to hear that it’s peeling, and we understand how frustrating that can be. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Battery Life is Long, and Unit is Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. This phone is pretty durable. first phone I have owned with a moving part in over 20 years. I'm smitten with it. Plenty fast. The camera is excelent. The battery life on this thing is excelent. Using the smaller screen to quickly check messages saves resources.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    Motorola Edge 2024

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to go with my visible service. And it works like a dream. Nice size beautiful graphics. My only issues are 1. that as i take pictures, add recipes, add things from my life i wont be able to be to keep baby pictures of my nieces and nephews on my phone i will have to go into storage.2. the screen cover that is factory installed has peeled all the way across. I keep trying to keep it down but my family of teens don't know boundaries fold it and keep making it work flat.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferW, Thank you for sharing your experience. We're glad to hear the phone is working well with your Visible service and that you're enjoying the size and graphics! It’s great to know it's fitting into your daily life so smoothly. Regarding your concerns, please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

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