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Customer reviews

Rating 4.4 out of 5 stars with 204 reviews

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88%
would recommend
to a friend
Page 1 Showing 1-20 of 204 reviews
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great Bang for the Buck!

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    Posted .
    Owned for less than 1 week when reviewed.

    Can't beat the bang for the buck at $899! But there are a few nuances and I have a few recommendations for buyers. Pros: -Durable for sure! 3 USBA slots, feels solid, and a cylinder metal DC power input. I say these as pros, because I feel USBC charging port and USBC data ports end up breaking fairly easy, and I hate USBC in general, so this laptop will hold up for awhile! -It's upgradable as well, so if anything breaks, or needs an upgrade you can swap out parts. -Backlit keyboard is a nice touch. -Not a touch screen is a PRO! ... why are all laptops turning into folding tablets. Cons: -MSI's bloatware they put on here is pretty atrocious, and ties up alot of power if not deleted. 8gb RAM is pretty weak.. and the laptop will take up 4gp of it freshly opened out of the box. -The white aesthetic to it isn't as shiny and silvery as displayed in photos; it's more of plastic matte white. -Stated above... the shell is plastic, however it feels really really solid. -The trackpad is kinda hard to push in, but finger runs smooth on it, and who really clicks the pad anyway when you can tap it to click. Recommendations: -Delete/Uninstall every MSI service software. I wish I could name them for you, but I already uninstalled every software that had the name MSI in it, and it runs much smoother, as they tied up alot of power in the background. This also helped with the RAM shortage slightly... got it down to using only like 35% of the ram on standby compared to the whopping 50%. I'm using it for DJing, and by deleting all the bloatware... and stopping unwanted processes from factory settings, I was able to fix a huge latency problem it was having. -Also upgrading the ram to 16gb wouldn't hurt either, but beware because it voids the warranty. - I also like to delete most the NVIDIA extras minus the actual driver, but thats up to you. - Also just flip off and uninstall that Norton, and turn on the windows security... It's not the 90's anymore windows security is dandy now.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Manufacturing error but second try is the charm!

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    Posted .
    Owned for 2 weeks when reviewed.

    My original order came in timely but there was a manufacturing error. The screen was squished and the backlight was showing on the corner of my screen. The trackpad was also installed crooked so it was constantly clicking and was not functional. I returned my original order and was able to place a new order with no hassle. My second try laptop is awesome! I bought it as a beginner gaming laptop and for watching movies and personal work. It’s been a champ, processing speed is fast but battery life only lasts for a few hours. Still happy about this purchase.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good product worth upgrade - tech support not good

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    Posted .
    Owned for 1 month when reviewed.

    I really like this laptop especially after upgrading the RAM to 2 x 16GB DIMMs and replacing the basic 512GB HD chip with a 1 TB pro all from Amazon for around $200. Not a gamer so I can’t attest to the FPS or what games run best but this is a beast for my office workstation that should be able to handle anything thrown at it for the next 5+ years. I had purchased another more powerful laptop but when they did the discount week on this model I jumped because the other laptop was just a Ferrari sitting in rush hour traffic. I also saved $800 between the 2. My only con so far has been the response of MSI support. My 9 key came off of the number pad and they gave me a USA number to call for parts. No response yet. Then my original HD burnt up and I already had the 1 TB to replace and just did a fresh install of Win 10 and tech support said I had to ship the whole laptop back and would not just replace the chip. I will still give the system a solid buy.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted .
    Owned for 1 month when reviewed.

    This laptop is amazing and was in my budget range (under $1000). It can successfully run beefy games, such as: FF14, phasmophobia, valheim and more. The fans only get loud when I play phasmophobia but immediately become quiet again when I close phasmophobia. The storage could be better and so could the battery life when unplugged but everything else is great. Also this was the only cheap white laptop I found. I hate the red and black look so this was perfect.

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best laptop I've ever had.

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    Posted .
    Owned for 1 month when reviewed.

    Best laptop I've ever had. It might feels like it overheats, because the cooler extraction is right above your hands, but I've realized it's nothing to worry about. It's perfect to work and runs every game I've thrown at it smoothly.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great

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    Posted .
    Owned for less than 1 week when reviewed.

    Great laptop should have at least come with 16gb of ram now I’ve had to void the warranty to upgrade the ram kinda mad about that but laptop runs great couldn’t ask for more

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    great laptop

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    Posted .
    Owned for 3 weeks when reviewed.

    I absolutely love this laptop. I have had it now for a couple of weeks and I ran into one issue. The first day of my classes it wouldn't turn on. Go figure. My husband opened it and determined it had to do with the battery. He was able to get it turned on, thankfully, and it's been working fine ever since. Other than that hiccup, it's a great laptop. I love how the keyboard lights up and the screen has great resolution. Unfortunately, I had to take a star away for the battery complication, otherwise I love this laptop!

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best i7 laptop for 899

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    Posted .
    Owned for 1 month when reviewed.

    Bought during the sale, 8 gb ram is not sufficient, bought 16gb ram stick as well, did not upgrade till now, worried about voiding warranty

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    Owned for 1 week when reviewed.

    Great laptop. Easy to upgrade ram. Gaming on AAA games is acceptable. Keyboard has good feel and the blue backlight is a nice touch.

    Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Good entry gaming laptop

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    Posted .
    Owned for 2 weeks when reviewed.

    Price: Good for the money if it's on sale. Expect to spend an additional ~$160+ for RAM and storage to make this laptop good. If you're looking to play games like Apex Legends on all low settings then it's fine honestly. Consistent 144fps. I play it with those settings because it's my preference. If your game need a 3060 to be stable or play on good settings then buy a laptop with a 3060 and an i5. The top of the keyboard does tend to get hot while plugged in even if you just browsing so just set the max possessor state to like 95% on the power saving or balanced Windows power plans. What that does essentially it it will disable turbo on your CPU, making it run at base clock or lower. Use that plan while not gaming and switch to high performance plan while gaming. You can also undervolt the CPU to lower the temp, go to the BIOS and change the settings to enable undervolt. You have to google that because there is a special keys combo you need to press to go to the advance settings in the BIOS. Battery life is in line with most gaming laptop. You ain't gonna get good battery life with gaming laptop. You should know this by now. As for RAM, I've upgraded to 32gb (2x16gb) kit with cast latency 16. Just remember to enable XMP in the BIOS to get full speed. Google it to find out how to enable XMP on this laptop. As for storage, 512gb is a bit low to install games so I went ahead and bought a cheap 1tb 2.5" ssd from crucial. Not the fastest but it's better than a hard drive and I don't need it to load games a few seconds faster lol. ***I don't know why MSI do this stupid thing but they went and put like a black square rubber on the place where you put the 2.5" drive. Yes, the laptop have a connector built in to connect a 2.5" drive in addition to the m.2 ssd that is included. It prob only fit a ssd drive so don't buy a spinning disk one. Just remove the rubber since it's just adhesive between the chassis and the rubber. Put a double sided tape either on the plastic chassis or the ssd and plug it in. The tape will hold it in place just fine.*** One thing to note on this laptop while gaming. If you notice that the battery is draining while gaming even though you have the laptop plugged in, it is NORMAL. It is MSI's Hybrid Power Mode where it pull power from both the charger and the battery to get more performance. It's stupid and there is no way to turn it off. It is enabled by default. I had a Dell laptop and it also do the same thing. The only way to "fix" that is to just buy a more powerful charger like a 180W one.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    My MSI Sword review

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    Posted .
    Owned for 1 week when reviewed.

    I love the msi laptop and very powerful for graphic designing, Super fast for everyday task also if you are designing or gaming.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Performance

    Rated 4 out of 5 stars

    I really liked it but…

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    Posted .

    What I like most about this laptop is the way it looks. I wanted something different from the generic black and red gaming laptops in this price range ($899 for Black Friday) and I really could not get over just how good the white keyboard and blue backlighting looked against my white desk. However, I already have a MacBook and I was specifically in the market for a laptop that I can game on (but mainly to play Sims 4 on Ultra) and I had a couple of minor issues. First off, the trackpad is EXTREMELY difficult to press down on and when I finally managed to muster up the force needed to do a hard click, there was hardly any traction. It took me an average of 3 clicks just to drag and resize open windows. If you don’t have one already, you are definitely going to want to purchase a mouse to use with this laptop. The screen is also kind of wobbly. It’s not a big deal when the laptop is stationary but it did move every time I moved the laptop and that was slightly concerning to me. GAME PERFORMANCE and STORAGE The laptop comes with around 40 GB of storage already taken up. After I installed Sims 4, a majority of its DLC, and Forza Horizon 5, I only had about 260 GB of free space left on the computer. Midway into Forza 5, I got a message that there wasn’t enough RAM available for the game to perform properly. It didn’t seem to affect the performance of the game and was actually holding up quite well in the beginning but as I ventured further off into unexplored places on the map, I started experiencing some pretty significant lag. Expanding the storage and RAM would definitely be the way to go to get the best performance out of this computer. Overall, it really is a fast computer. Sims and Forza looked pretty decent. It didn't feel like I needed to rush to plug in the charger every 40 minutes so that's a plus. The keyboard feels nice and it’s a 2021 laptop that comes with Windows 10 Home which I actually prefer over the newer laptops that ship with Windows 11. However, as someone who planned on using this laptop solely for gaming, I eventually ended up returning it for a laptop with better specs to avoid voiding the warranty with upgrades.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wow a wonderful powerful beautiful Laptop!!!

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    Posted .
    Owned for less than 1 week when reviewed.

    Fantastic Laptop. Fast. Beautiful Design. Nice Build. Screen is very pretty and clear and fast response. Love MSI for making quality laptops and also getting this on sale at 899 at BestBuy. 1st time I buy a MSI anything and their laptop did not disappoint at all.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Gaming Computer

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    Posted .
    Owned for 1 month when reviewed.

    This computer is a very high performance computer, and capable of more than everything we need it for. Excellent gaming computer.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this MSI sword

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    Posted .
    Owned for 1 month when reviewed.

    I have had this laptop for about over a month now and I love it. I play big open world games on it with zero issues whatsoever and it’s very smooth. I love the white with the blue keyboard it’s super cool looking.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Buy this thing

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    Posted .
    Owned for 1 month when reviewed.

    Great laptop for all kinds of uses. UserBenchmark puts it in a high ranking right out of the box and with a couple small upgrades (a larger SSD and more RAM) it was able to rank in the highest tier that you can get. It is good looking as well and is just an all around wonderful product.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great Laptop But Some Flaws

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    Posted .
    Owned for less than 1 week when reviewed.

    I’ve only had my laptop for a day and I give it 4 stars. It’s a great laptop when it comes to gaming for Skyrim, Siege, things of that nature(not on max settings), however, it runs very hot which I’ve begun to notice as I’ve been playing. For me, this isn’t a big issue, but for some it may cause them to be a little weary. I also recommend this product when it goes on sale and not for the full $1199.99 price because the storage is semi-small(512gb ssd) and 8gb ram needs to be upgraded(laptop does have upgradability). Overall, I recommend this laptop when it goes on sale as it is very good, however, if you’re someone that does not like if laptops run too hot or someone that has to leave a laptop plugged in to play, then I would go for a different gaming laptop.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great laptop just low ram.

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    Posted .
    Owned for 1 week when reviewed.

    I brought this laptop and use this for awhile here are my opinion. This is a good laptop for games I had tried Minecraft rtx, Overwatch, Risk of Rain 2, and Destiny 2 they ran fine I had to change settings to get more fps because fps matters to me. Now this is a 4 star because it low ram. If you can i suggest upgrading the ram to 16gb for gaming but do research to see how much this laptop ram can go up to, and see which ram works with this laptop. I did some research and I got is this laptop can go up to 64gb ram can go to? (I probably incorrect sorry). If true then you should upgrade to 64gb ram but i recommend that if you are doing heavy video editing or streaming off this laptop otherwise that is a bit overkill if you wanna do overkill. Other than that the laptop is very good. This is great laptop to start with for pc gaming to see how it is, or you just wanna play pc games on your bed or something just the low ram hold back from it potential. As for my experience getting this, I brought it from the best buy store and had no problems setting it up.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good budget gaming laptop

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    Posted .
    Owned for 1 month when reviewed.

    I got this from a sale at 899.99 and used it as a secondary gaming rig. This is a great laptop but 2 things I upgraded right off the bat and got really good 3d mark scores, I upgraded the m.2 the factory one is was a little slow and only had 512 gigs to a 980 pro 2 TB and 32GB Crucial dual rank kit. 4 stars because like others have said, cracking open the case voids the warranty.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice Purchase w/out breaking the bank

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    Posted .
    Owned for 3 weeks when reviewed.

    I love this purchase. Caught it on sale price went back up shortly after purchase. Speed perfomance is great resolution is sharp. Upgraded to Windows 11 still works as supposed to. Didnt purchase for gaming couldnt tell you about gaming performance. NO toucscreen.. batteryy lifer is not so great. Did find out charging was not at 100% which is reommended balance battery life. Still get around 4hrs at 80% charge. I recommend this laptop if its within your budget.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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