Customer Ratings & Reviews

This laptop is amazing and was in my budget range (under $1000). It can successfully run beefy games, such as: FF14, phasmophobia, valheim and more. The fans only get loud when I play phasmophobia but immediately become quiet again when I close phasmophobia. The storage could be better and so could the battery life when unplugged but everything else is great. Also this was the only cheap white laptop I found. I hate the red and black look so this was perfect.

What I like most about this laptop is the way it looks. I wanted something different from the generic black and red gaming laptops in this price range ($899 for Black Friday) and I really could not get over just how good the white keyboard and blue backlighting looked against my white desk. However, I already have a MacBook and I was specifically in the market for a laptop that I can game on (but mainly to play Sims 4 on Ultra) and I had a couple of minor issues. First off, the trackpad is EXTREMELY difficult to press down on and when I finally managed to muster up the force needed to do a hard click, there was hardly any traction. It took me an average of 3 clicks just to drag and resize open windows. If you don’t have one already, you are definitely going to want to purchase a mouse to use with this laptop. The screen is also kind of wobbly. It’s not a big deal when the laptop is stationary but it did move every time I moved the laptop and that was slightly concerning to me. GAME PERFORMANCE and STORAGE The laptop comes with around 40 GB of storage already taken up. After I installed Sims 4, a majority of its DLC, and Forza Horizon 5, I only had about 260 GB of free space left on the computer. Midway into Forza 5, I got a message that there wasn’t enough RAM available for the game to perform properly. It didn’t seem to affect the performance of the game and was actually holding up quite well in the beginning but as I ventured further off into unexplored places on the map, I started experiencing some pretty significant lag. Expanding the storage and RAM would definitely be the way to go to get the best performance out of this computer. Overall, it really is a fast computer. Sims and Forza looked pretty decent. It didn't feel like I needed to rush to plug in the charger every 40 minutes so that's a plus. The keyboard feels nice and it’s a 2021 laptop that comes with Windows 10 Home which I actually prefer over the newer laptops that ship with Windows 11. However, as someone who planned on using this laptop solely for gaming, I eventually ended up returning it for a laptop with better specs to avoid voiding the warranty with upgrades.

Fantastic Laptop. Fast. Beautiful Design. Nice Build. Screen is very pretty and clear and fast response. Love MSI for making quality laptops and also getting this on sale at 899 at BestBuy. 1st time I buy a MSI anything and their laptop did not disappoint at all.

My original order came in timely but there was a manufacturing error. The screen was squished and the backlight was showing on the corner of my screen. The trackpad was also installed crooked so it was constantly clicking and was not functional. I returned my original order and was able to place a new order with no hassle. My second try laptop is awesome! I bought it as a beginner gaming laptop and for watching movies and personal work. It’s been a champ, processing speed is fast but battery life only lasts for a few hours. Still happy about this purchase.

I really like this laptop especially after upgrading the RAM to 2 x 16GB DIMMs and replacing the basic 512GB HD chip with a 1 TB pro all from Amazon for around $200. Not a gamer so I can’t attest to the FPS or what games run best but this is a beast for my office workstation that should be able to handle anything thrown at it for the next 5+ years. I had purchased another more powerful laptop but when they did the discount week on this model I jumped because the other laptop was just a Ferrari sitting in rush hour traffic. I also saved $800 between the 2. My only con so far has been the response of MSI support. My 9 key came off of the number pad and they gave me a USA number to call for parts. No response yet. Then my original HD burnt up and I already had the 1 TB to replace and just did a fresh install of Win 10 and tech support said I had to ship the whole laptop back and would not just replace the chip. I will still give the system a solid buy.

Price: Good for the money if it's on sale. Expect to spend an additional ~$160+ for RAM and storage to make this laptop good. If you're looking to play games like Apex Legends on all low settings then it's fine honestly. Consistent 144fps. I play it with those settings because it's my preference. If your game need a 3060 to be stable or play on good settings then buy a laptop with a 3060 and an i5. The top of the keyboard does tend to get hot while plugged in even if you just browsing so just set the max possessor state to like 95% on the power saving or balanced Windows power plans. What that does essentially it it will disable turbo on your CPU, making it run at base clock or lower. Use that plan while not gaming and switch to high performance plan while gaming. You can also undervolt the CPU to lower the temp, go to the BIOS and change the settings to enable undervolt. You have to google that because there is a special keys combo you need to press to go to the advance settings in the BIOS. Battery life is in line with most gaming laptop. You ain't gonna get good battery life with gaming laptop. You should know this by now. As for RAM, I've upgraded to 32gb (2x16gb) kit with cast latency 16. Just remember to enable XMP in the BIOS to get full speed. Google it to find out how to enable XMP on this laptop. As for storage, 512gb is a bit low to install games so I went ahead and bought a cheap 1tb 2.5" ssd from crucial. Not the fastest but it's better than a hard drive and I don't need it to load games a few seconds faster lol. ***I don't know why MSI do this stupid thing but they went and put like a black square rubber on the place where you put the 2.5" drive. Yes, the laptop have a connector built in to connect a 2.5" drive in addition to the m.2 ssd that is included. It prob only fit a ssd drive so don't buy a spinning disk one. Just remove the rubber since it's just adhesive between the chassis and the rubber. Put a double sided tape either on the plastic chassis or the ssd and plug it in. The tape will hold it in place just fine.*** One thing to note on this laptop while gaming. If you notice that the battery is draining while gaming even though you have the laptop plugged in, it is NORMAL. It is MSI's Hybrid Power Mode where it pull power from both the charger and the battery to get more performance. It's stupid and there is no way to turn it off. It is enabled by default. I had a Dell laptop and it also do the same thing. The only way to "fix" that is to just buy a more powerful charger like a 180W one.

Looks = Not your usual black and red gaming laptop Performance = Good performance but experienced the shaking screen issue while operating it, had to restart the laptop tl fix the issue. Weight and Size = not heavy, not light, and not eating too much space Sound = clear and crisp Keyboard = it fades slowly, most especially the mostly used letters Overall = decent laptop for gaming and reasonable price too

This is an awesome gaming laptop, especially for the price. My only qualm with it is the battery life. But it manages the fan speed perfectly, and it's got plenty power to do anything a normal user could want as long as you've got an outlet near.

I have been using this laptop for 2 years now and it is great for the price and I have been using it everyday for 2 years without upgrading. However I did just upgrade the 8 gb ram for a 16 gb corsair ram stick and have noticed a remarkable improvement. I would definitely spend the 30 bucks to get a 16 gb ram stick and upgrade. Now all the games that I want to play I can. The ssd is also somewhat small but personally once I am done playing a game I just delete it, but it is something to look into upgrading if you prefer to not delete games.

Best laptop I've ever had. It might feels like it overheats, because the cooler extraction is right above your hands, but I've realized it's nothing to worry about. It's perfect to work and runs every game I've thrown at it smoothly.

Can't beat the bang for the buck at $899! But there are a few nuances and I have a few recommendations for buyers. Pros: -Durable for sure! 3 USBA slots, feels solid, and a cylinder metal DC power input. I say these as pros, because I feel USBC charging port and USBC data ports end up breaking fairly easy, and I hate USBC in general, so this laptop will hold up for awhile! -It's upgradable as well, so if anything breaks, or needs an upgrade you can swap out parts. -Backlit keyboard is a nice touch. -Not a touch screen is a PRO! ... why are all laptops turning into folding tablets. Cons: -MSI's bloatware they put on here is pretty atrocious, and ties up alot of power if not deleted. 8gb RAM is pretty weak.. and the laptop will take up 4gp of it freshly opened out of the box. -The white aesthetic to it isn't as shiny and silvery as displayed in photos; it's more of plastic matte white. -Stated above... the shell is plastic, however it feels really really solid. -The trackpad is kinda hard to push in, but finger runs smooth on it, and who really clicks the pad anyway when you can tap it to click. Recommendations: -Delete/Uninstall every MSI service software. I wish I could name them for you, but I already uninstalled every software that had the name MSI in it, and it runs much smoother, as they tied up alot of power in the background. This also helped with the RAM shortage slightly... got it down to using only like 35% of the ram on standby compared to the whopping 50%. I'm using it for DJing, and by deleting all the bloatware... and stopping unwanted processes from factory settings, I was able to fix a huge latency problem it was having. -Also upgrading the ram to 16gb wouldn't hurt either, but beware because it voids the warranty. - I also like to delete most the NVIDIA extras minus the actual driver, but thats up to you. - Also just flip off and uninstall that Norton, and turn on the windows security... It's not the 90's anymore windows security is dandy now.

I absolutely love this laptop. I have had it now for a couple of weeks and I ran into one issue. The first day of my classes it wouldn't turn on. Go figure. My husband opened it and determined it had to do with the battery. He was able to get it turned on, thankfully, and it's been working fine ever since. Other than that hiccup, it's a great laptop. I love how the keyboard lights up and the screen has great resolution. Unfortunately, I had to take a star away for the battery complication, otherwise I love this laptop!

Model: Sword 15 A11UD I purchased this laptop several months ago based on reviews on BB and YouTube which stated and showed this laptop as having a connector for a 2.5in SATA hard drive in addition to the NVME SSD hard drive it comes with. As you can see in the photo, mine doesn’t have the connector needed to install the additional hard drive. You can see the pins on the motherboard where it should be. Opening the laptop voids the warranty, but there’s no way I would have known about the defect without opening it. Aside from that, the laptop is a mixed bag. The aesthetics are a nice change from the usual black and red of most gaming laptops. It can run demanding games like Cyberpunk 2077, Fortnite, and Control, but it gets really hot and the fans are LOUD. The speakers are completely terrible and you have to use max volume to barely hear anything. Also, MSI’s “hybrid power” battery technology is garbage and is more of a bug than a feature, in my opinion. When running demanding games, the laptop will pull power from the battery instead of the charger when it’s plugged in, which drains your battery and tanks your performance, rendering your game completely unplayable. There’s no way to turn this off either. Overall I’m really disappointed with the purchase and wish I had gotten this review posted sooner, but life got in the way. I’ll never buy another MSI product though and I won’t recommend them to anyone either, since you can’t trust that you’ll get the specs you thought you paid for, and by the time you realize it, you’ve voided the warranty and can’t return it.

I have had this laptop for about over a month now and I love it. I play big open world games on it with zero issues whatsoever and it’s very smooth. I love the white with the blue keyboard it’s super cool looking.

Great laptop should have at least come with 16gb of ram now I’ve had to void the warranty to upgrade the ram kinda mad about that but laptop runs great couldn’t ask for more

Great laptop for all kinds of uses. UserBenchmark puts it in a high ranking right out of the box and with a couple small upgrades (a larger SSD and more RAM) it was able to rank in the highest tier that you can get. It is good looking as well and is just an all around wonderful product.

This computer is a very high performance computer, and capable of more than everything we need it for. Excellent gaming computer.

The laptop work excellent for my purpose for gaming

Great laptop. Easy to upgrade ram. Gaming on AAA games is acceptable. Keyboard has good feel and the blue backlight is a nice touch.

I love the msi laptop and very powerful for graphic designing, Super fast for everyday task also if you are designing or gaming.