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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 329 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers consistently note the HUBXTRA 4400 mAh Portable Charger's excellent battery life and ease of use. Its compact size and compatibility with various devices, including iPhones and Androids, are also frequently praised, along with the convenience of built-in cables and a wall plug. While some find it a bit heavy, the overall positive feedback highlights its value and practicality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 329 reviews
  • Rated 3 out of 5 stars

    Its just fine!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a quick trip. Its fine for one device but not a long backup option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice and seems to charge little ball and sometimes difficult. Charging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very light duty, not suitable for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not powerful enough in my opinion, therefore it was not suitable for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very handy and easier to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this kind of charger, any type of phone can be used for charging

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    mmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not charge fully the device....I want my money back for this. I gave it as a present, and the person is not in the country....I cannot provide the device to you...but I will appreciate the money back.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Sorry to hear you're not satisfied! Because you purchased from Best Buy, please work with them directly in regards to a refund. MainA

  • Rated 2 out of 5 stars

    Portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only charges my iPhone 13 to about 90 percent before the portable charger needs charged again. It does charge quickly but expected at least one full charge out of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not totally impress but gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it kept getting hot when plugged into outlet to charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AC Plug Prongs Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for a month, the flip out AC Plug Prongs broke and the charger is no longer usable. Sometimes it was very difficult to line up the prongs with an outlet. It's a design flaw,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst charger ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this one time when we were in need of a portable charger. After charging it our phone didn't even charged up to 50% before it died. We tried it a few more times with the same result. We had bought the bigger one of two different sizes hoping to charge our phone 3 or 4 times. A huge disappointment as our other chargers from other stores that were cheaper can do this and this one can not. We also thought we would like the built in cables but they were short and we realized that we couldn't charge two apple products or two micro usb at the same time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not fully charge one phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a charger on a business trip since I forgot mine. This was recommended and was suppose to be able to get through two phone charging cycles. I am not able to get a full charge out of it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth tbe price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batter didnt last as long as the associate made it seem it wouldnt. Didnt have a USB C charger cable either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM THIS ITEM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this item. It did not charge my phone enough nor did it stay charged long enough. So much for photographing memories of my vacation. Very few photos and not enough charge. Wanted a refund but I passed the time limit. Money down the drain. BOOHOO!

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hello,

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
      https://support.mycharge.com/hc/en-us/requests/new
      -The myCharge Customer Service Team MainA

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not deliver what it promises, charges only 1 i phone to aprox 80% of full charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not built well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in cables are a great idea. With that said they are not very durable, and the short cables have very little flexibility. Causing the unit to stop working. Bought 2 of them and both only worked for about 60 days. Have no warranty from best buy and manufacturers won't stand behind. Not a good buy at all...waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger w/no life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks great; but it's not worth it. It's battery span is very low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a well made charger not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not made very well. I spent a decent amount of money for it to last one week. The cords came out when I tried to use it in my phone. Therefore I will not rate this any higher than a 1

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new. MainA

  • Rated 1 out of 5 stars

    Don’t waste your money on this item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money for this backup charger it lasted less then a couple of months and it doesn’t work anymore. Would not recommend or buy it seams to be a cheap quality.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
      https://support.mycharge.com/hc/en-us/requests/new
      -The myCharge Customer Service Team MainA

  • Rated 2 out of 5 stars

    Don't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it less than a month ago and now, it does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, performs poorly. Charging plug broke 45 days after purchase while folded up in my bag, not even sure how it's possible, but one of the prongs is loose like a loose tooth that wants to fall out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay charged very long! Too expensive to not be happy! I do not recommend this product!

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.

      https://support.mycharge.com/hc/en-us/requests/new

      -The myCharge Customer Service Team MainA