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NETGEAR - AC1750 Dual-Band Wi-Fi 5 Router - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 9664 reviews

95%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    I just can't believe this Router!! The Best!

    Posted
    Lynn
    • My Best Buy® MemberMember

    I will make this short and sweet if I can and as I can because I can't even begin to tell you how amazing this router is. If there is any router out there to beat this router I would be shocked!! In my work and I am an IT Tech for the strength and distant and features on this router being put to the test will not even stand close to the routers I have encountered. Hear me and hear me well you will never I mean never find a router better than this with range and speed anywhere. There is no dead spots in a 4000 foot home!! Even on the outside of the house in the street down the road I get a signal and good signal as that. It's downright scary because I think of how many people could pick up that signal and try to log in. So I am thankful for the parental control and all the other things it has in this router to stop any of that. 5ghz gives you speeds close to where your internet provider gives you. I have 300mbps. And I can say I get 290 plus far away on 5ghz everywhere in the range and that's over 3000 square foot as I measured. Now the 2.4ghz is topped out at 450mbps and that's the lower band but it goes the farthest of the bands. So at my range I went farther as I could and I still got with a weak signal 25mbps with no drops!! Are you kidding me!! That's outside down the street!! I just can't tell you I truly believe that hotels can use this router with Gigabit internet and not get bogged down. And when I tell you speeds don't slow up no matter where you go. The closer you are of course you will get better speed. But I can tell you with in the 3000 Square foot range you will get close to your max internet speed guaranteed. I wish I was a spoke person for this router because I would put a guarantee on this with your money back!! It's that good. I pray they don't give up on this router. I almost want to buy another just in case they stop making them! I am telling you now I have never seen the likes of a router like this in any place. Not even a business I've ever been to has speeds like this. In my conclusion with all the bells and whistle and and the software and settings with parental control and you can even set up guest network on this thing if you don't want anyone just logging on to your router. They can only get what you give them. I would hate to see what this router does with a gigabit internet. In the land line direct to the computer it gets top speeds every time. No lag at all. So desktops will never get slow. I mean that. Now you can go get another router if you want to. But if you miss this one you loss already!! I promise you. Don't make that mistake I am glad I look at reviews before I bought this router. And man am I happy. I set this thing up in a church and we have a 5000 square foot church plus. We have a building added to the back. I was going to get a dedicated internet monitor set up with the internet company that would cost me just for the monitoring $200 a month so I could have internet through the whole building and outside building. I bought this instead and it does better than what they were offering me LOL!! Crazy!! Because it's a business they charge you as a business. So I got this router it takes care of my church and the back building with no drops!! LOL!! Crazy!! I promise you that. So with that said you can't beat this product no where. Never! I know technology will only get better but for right not hands down it's the best.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid router - no complaints!

    Posted
    bbqinparadise

    SETUP Something I really appreciated is that they put a sticker with the SSID and password ON TOP of the router. This was really nice. Most manufacturers put this information on THE BOTTOM making it slightly obnoxious when setting up your router for the first time. The setup is pretty straight forward, but seemed a little sluggish - especially when determining your network configuration. It has a really intuitive feature where it’ll figure out how it’s connected to your ISP. So for example, if it’s connected to another router it’ll automatically figure that out and make changes based on that. Essentially, I connected my computer and was re-directed in a web browser to the router’s setup page(routerlogin.net). There it guided me step-by-step to getting my router online. When I buy a new router the first thing I do is update the firmware - this one will do it for you during the setup. Most issues are resolved with firmware updates, and getting that done right out of the box was a smart move! One last cool touch - during the setup you can register it and it automatically pulls the serial number for you. No more copying down the serial number from the bottom of the router. LOOK AND FEEL The first thing I noticed when I picked it up is that it felt slightly heavier and more substantial than other routers I’ve used in the past. I’ve been using a newer Linksys router(EA6300), and this one definitely feels more premium. Something else that impressed me is that it came with a shielded CAT5E cable. No other router I’ve purchased has included a shield cable (let alone a snagless one). Very cool. FEATURES One of the things I really appreciate about this router is its feature set. Things that are most important to me are the ability to plug in an external USB drive, an FTP server and VPN - this router has all three. I’ve been wanting to use an app on my phone that will automatically upload my pictures to a local FTP server when I arrive home. My previous router had an FTP server, but it automatically opened it up to the WHOLE WORLD without giving you the option to not. I only wanted my FTP server to be accessible locally and this router allows me to do that. Additionally, I liked that you can view traffic meters and that it has a subset of features normally reserved for IT professionals(Like my self). Access Control is also a really cool feature. With Access Control you can view and block devices from connecting to your network as well as see how they are connected(Wireless or wired). It also shows you which device is connected to which SSID which is helpful. READYSHARE ReadySHARE is pretty slick. When I plugged in my USB hard drive it automatically mounted the drive and started sharing it without me having to do anything else. It’s fairly easy to create new shares. You can share your files via FTP, HTTP/HTTPS, and SMB. It also has a feature called ReadyCLOUD which I have not yet tried but essentially it will allow you to have your own personal file storage cloud. Think having your own Dropbox/Box/One Drive, etc. However, one thing I wish it did have was the ability for me to create accounts for the shares so they weren’t open on my network to anyone. That feature might be in there, but I haven’t found it yet. Additionally, it has two USB ports and either can be used for an external drive. One is a USB 2.0 in the back, and then a USB 3.0 in the front. I like that it has a USB 3.0 port, however I feel like for where I would put a router I would rather have both in the back. As a side note, this will stream uncompressed blurays to Kodi(XBMC) just fine. PERFORMANCE This router is FAST and gives me MUCH better signal in my house. I live in a town home that was built in the 1970s and the whole down stairs is encased in cement. To say the least, it’s challenging for wireless. My router is located downstairs in my entertainment center right next to a cement wall. I took some measurements in a previously weak signal area of my home and it got much better with this router. A lower RSSI number is better. RSSI means Received Signal Strength Indicator. Linksys EA6300 Router 2.4GHZ: RSSI 60dBm 5GHZ: RSSI 70dBm NETGEAR R6400 2.4GHZ: RSSI 47dBm 5GHZ: RSSI 59dBm Additionally, I have a Dropcam security camera in my entryway that would always have gaps in recording, and I would see an error inside the app that indicated it had low signal strength. That error is gone and as far as I can tell, no more gaps in recording. The Dropcam is located in such a place that it is blocked directly by a cement wall so it’s impressive that this router overcomes it. In all honesty, I’m really pleased with this router. I would recommend this to anyone looking for a router that needs range for larger homes, or who have challenging wireless environments but don’t want to spend a ton. This router is a little less than NETGEAR’s Nighthawk series but I feel like for the performance, you get just as much and pay a little less. Finally, as a member of NETGEAR's F&F program I'd like to thank them for sending me this router. I received it for free to review and provide my honest and unbiased opinion. Seriously though, I'm super stoked about this router.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent WiFi Range

    Posted
    TUBuckeye29
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I opted to buy my ISP router from a third party (50% less than what the carrier charged). The warranty expired; and shortly after I started having problems getting multiple items to connect (router was failing to distribute IP addresses). I had to reboot the router every day: after 24 hours connections would fall out and fail to reestablish. I researched and found this to be a common failing for the router model. But my internet carrier wouldn't help since the router wasn't purchased from them. I bought this and am so glad. I had to do some Googling about how to set my ISP router for Bridge mode, but it wasn't hard to find good instructions for that. I disabled the WiFi on that router so that it wouldn't try do give out multiple IPs and require a restart - as long as the only IP it was distributing was for the NETGEAR router everything was fine. The NETGEAR router: the UI can seem a bit congested to work through, as some sections seem redundant/repetitive. But after spending a few minutes looking and clicking you can quickly commit it all to memory and find + tweak whatever settings you need with ease. Overall it took me about 15 minutes to get "Bridge" settings established between my ISP router and this one, to get the NETGEAR router online, and to set up my dual band WiFi settings. The best part about this router is the signal strength/range. I live in a medium-sized apartment: it's older, with the walls between living room + kitchen + bedroom easily blocking signal. My routers are in the living room, and my bedroom is at the opposite end furthest away from them. I had a WiFi extender in use to strengthen the signal so it'd reach my bedroom; but even in that case the speed wasn't optimized and the signal could be lost occasionally. With the NETGEAR router my WiFi signal is powerful and the speed doesn't diminish when in my bedroom - signal + speed are as good in there as they are in the living room right in front of the routers. I hope that the quality of this NETGEAR router make it last for a good while - I've had zero issues and this thing has been great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid Router With No Complaints.

    Posted
    KCook

    While I own other Netgear products, this is my first NetGear Router. I continue to be impressed at the extent that Netgear has go to in order to make home networking easy and practical for the layperson. My experience with their newer products has been that they are able to be setup by family members that may not have any idea what they are doing, but by following the included setup guides and stepping through the guided setup, are able to get up and running without calling me (bonus!). The AC1750/R6400 wireless router has three external antennas, uses beamforming ( Smart, signal-focusing technology boosts the speed, reliability, and range of your WiFi connections), has five gigabit ethernet ports, two usb ports (one is 3.0, one is 2.0), supports the readyshare and readycloud apps, as well as openvpn. Upon connecting this router to my home network and walking through the setup, I found it to be powerful - extending wireless access across a 3000 sq ft house with ease, as well as into the front and back yards, with full signal. The Genie app is a nice dashboard app that lets me monitor and control the device and assists with troubleshooting. If you install the genie app on your phone or tablet, you can also use it to share data from/to your network. The ReadyShare Vault application lets me setup continuous backup from all of my home computer to an external HDD via the usb plug on the router. The other usb can be used to share out a printer. I configured openvpn in order to connect to my home network when away, and I like the way that Netgear has chosen to allow for the automatic creation and download of keys for this process. It enables the average person to use the openvpn protocol instead of PPTP, which is not secure. NetGear does support the WPS protocol for quickly connecting wifi client devices in your house, but I did not test this feature, as I keep it disabled. While Netgear provided this router to me for free as part of the Friends and Family program, my honest opinion is that this is a powerful wifi router on it's own, but becomes an exceptional value when considering the extra features and software that add value for the average home user.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    It's decent for the price...but has some drawbacks

    Posted
    IanA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For starters, it's not the fastest router available but it's good for money. It's easy to set up, though I have to confess i don't use any of it's back-up features. For anyone who has logged into a router to set up before, I can attest that this area of use is pretty typical and there's nothing glowing or detracting to say about it. Now...for the bad. I had purchased this router previously. It lasted for just over a year and then died. And when I say died, I mean it just straight up stopped functioning one day. It's connected to a surge protector. It's wired into a NetGear modem. I called support hoping to figure out if it was a software or hardware issue (after power cycling, checking with my service provider to make sure there wasn't an outtage in my area, staring at the lights and comparing to the manual etc). Man does their service SUCK. I mean TERRIBLE. I think Comcast owns them. Ok, for the details: They had me wait on hold after I entered in my serial numbers etc. They discussed the issue with me. Then, after about an hour of this procedure, they finally tell me they can't help me until I pay $80 for a service extension. Really? REALLY? I get that you can't fix it over the phone if it's a mechanical/physical issue. I understand that warranties expire. But you won't even try to diagnose it? I mean, for the $80 I'll just go out and buy a new one! What compounds this level of stupidity on their part is that they REFUND THE $80 IF THEY CANNOT FIX THE ISSUE. In my case, it was a hardware issue and it burned out...took me about 90 minutes of messing with it to get the right indication lights to show up for me to know that. So I would have had to pay them, go through god-knows-how-much-time-and-hassle to get to the same conclusion, get my money back, and then have to buy a new one anyway. If I weren't moving out of the country shortly...I would have bought something different. In order to just get things back up and running again quickly I just replaced it with the same version so I could be done with the hassle.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Setup, Improvement Over ISP Wifi

    Posted
    Xeratus

    If you're looking to buy this, throw away the Quick Start Instructions! It's an awesome Router but the included instructions don't tell you to update the firmware which is mandatory before you start using any new hardware. That's just not as obvious to most people. FIRST, download the Netgear Nighthawk App! Plug your router into your modem, plug your power source into the router, and then open the Nighthawk App and it will prompt you through the super easy setup. You should be all set to change your wifi's name and password and use all the cool functions this router has through the app! Here's my review after owning this router for a week... On average, there are 3 of us here at home using 4-6 devices all at once over wifi. When we were using the combo Modem/Router from our Internet Service Provider, there were already some connectivity issues on the opposite end of our 1,500sqft home. We've recently added a Ring 2 Doorbell (also purchased through Best Buy) and that's when we REALLY started to notice a dip in performance for all of our devices over wifi. With 150/150mbps internet, the combo/modem router just seemed to fall flat on its face every time we had more than 4 or 5 devices connected to it at a time. I ran speed tests at various spots in the house with just one device and then those same tests while running multiple devices and it confirmed my suspicion that the wifi just wasn't sufficient for juggling all of our devices, especially after adding the Ring 2. While shopping for a solution, this Router seemed to be the highest reviewed for a decent price point just about anywhere I looked online. We've been using it for about a week now and I'm very, VERY happy with the improvement!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Goes Down Like 1-Legged Ice Skater

    Posted
    AustinGuy

    I bought a higher end router to avoid problems. This thing is trash, and tech support doesn't actually know anything. The router runs fine for some period of time. A few weeks, a month and then it just doesn't move any data all of a sudden. Pull the power and reboot it then it works fine for an hour, a day, a week, a month, who knows. It will also work poorly instead of going down completely. Standing right next to the router and very little data throughput. Reboot the router and WOW it's blazing fast again. The only thing that changed was I rebooted it. I finally got into a router of power cycling the router in the mornings when I get up, then hoping it will last for 24 hours. Critique: 1. Tech support is terrible. All they know is update the firmware, reset to factory settings, then read you the manual. When something happens that is not in their script, they can't help you anymore and there is no L2 tech support without signing up for a contract. 2. Every router has a different app. I have one app for this router, and a whole different app for the NetGear EX 8000 extender. 3. App doesn't work for updating firmware. It would be great if you could just push a button and it updates the firmware, but it doesn't work. 4. NetGear has not patched known security vulnerabilities. So if you're a top executive, crypto millionaire, or have sensitive security issues this is not the router for you.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    no more server clutter

    Posted
    chris
    • My Best Buy® Elite Plus MemberElite Plus Member

    i bought 2 of these guys to get rid of alot of other equipment, 2 switches 2 servers and 2 AP units. while i know i lost protection from active malware and virus scanning i can install malwarebytes for that. anyways on to the review. the units will handle a fair amount of traffic, i had 12 youtube streams running with 2 other pc's and phone and a tablet on stream 13 we had a hiccup but it still handled the traffic nicely. the signal is strong for a medium to small home or APT. at 50% power output i get signal out to back gate then it drops, which is what i want because my neighbors will not be leaching. initial setup is very simple. plug it in turn it on press and hold WPS button on your device and it will connect. sadly that was not enough for me. i am not a simple person. if you try to hide the networks by not broadcasting you will have issues. one issue is netgear tells you your net work will not work and you MUST broadcast the SSID. WRONG! here is the fix and how to. connect cable to a lan port and login into router. uncheck broadcast boxes for both sides 2.5 and 5 ghz. select apply you will get error message click ok. now from your device you must manually connect to the network via wireless by entering the network ssid and security. you may get a screen that has a message about router login failure. go to browser history and delete all the pages that you have accessed for the router or just clear the history for last hour. login again. you should now be in router start page with hidden network(s). if you have another router and to save time i would transfer the SSID and passwords from there to this one. no need reprogram all those devices and machines. if you are worried about loosing printer(s) no need to worry, remember when you setup printer the network info is stored by the pc NOT the router.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Priced router

    Posted
    badd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When I first connected up this router I was frankly surprised at how well it handled everything I threw at it in terms of connections and constant use. Then 4 short months later I started noticing as some other reviewers have pointed out that the connections would slow to crawl. Suddenly I sporadically started seen my 5GHz connections go from 110Mbps to a consistent .8Mbps (yes thats not a typo, less than 1Mbps). Initially I sent my internet service provider my full ire thinking that there is no way my relatively new router could be the issue. Time warner understandably does not have the best reputation. They came in found no real issues other than old cabling. They replaced all cables even those outside my home going to the power poles on my block. Nothing changed. Sometimes a reboot of both the router would help, other times it did nothing. Sometimes it would be good for a week or several days but it would start working fine eventually. Then I started seeing this issues happen more frequently until finally at the end of December it was an everyday thing. I then noticed that when I swapped out the router with a borrowed one, or when I bypassed it completely and connected directly to my modem I had no issues at all. This is what brought me to the really diving into the router itself. To date, dozens of reboots later, several firmware updates, and even just reverting the entire thing to it's default setup with the oldest firmware available only provided me with a couple of days AT BEST with a working router. Since I am no longer within their 90 complimentary support window I get no help over phone unless I pay. Email support as a lot of others have pointed out takes an eternity to get any sort of response from. I cannot tell you how disappointed I am with this product and it's customer support.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great WiFi router but it is BIG

    Posted
    jasvanek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The last two routers I've purchased were Netgear and they served me well so I decided to go with them yet again. Previously I've used the N600s and appreciated their small footprint and good signal. My thought was that I have added a lot of smart home devices so maybe I should up my game and get a more robust router. The AC1750 does everything I need it to. Setup is quick and efficient. Maybe that's because I've used other Netgear products but I believe anyone with the ability to read and follow instructions should be able to get it up and running. That being said if you are not at all familiar with the basics of router security you may want to have someone who does come help you. Nothing sadder than someone getting their home network hacked because they left all the defaults on their device. My only complaint is that, by comparison, it is enormous. I realize the intended purpose of the Nighthawk series is for gaming and you need a significant chunk of electronics to do that. I think it looks really cool as it resembles a Empirical Star Destroyer. But there is virtually no way you can have this is a room without it being noticeable. I guess you could put it under a box or something but that would be weird too. Add to that the bright LEDs on the top and you definitely notice it. Fine if your hosting your game clan, but I would prefer it to be a little less obvious. Not suggesting a change but just stating my opinion. Overall I think this is one of the best routers you can buy. If you are wanting to connect more than five or six devices, stream video and automate your house this one will do it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Off to a great start then…

    Posted
    EdEastridge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the Netgear AC1750 to replace an aging Apple AirPort router (802.11G, overheating fairly often; slow to cool back down; it needed to be put out to pasture). I got this, had decided to wing it (because, well, I've done router config a time or 5, including BSD computer based routers). After the first failure (wired connection worked like a champ, a couple of systems connected beautifully, the remainder kept getting invalid password), I assumed I had goofed up, reset the router using the handy dandy reset paper clip, followed the instructions (who knew!) brought the router back online and… …still didn't work. Same issues. In fact some of the systems that could connect originally couldn't connect the second time. I went to work, researched this while awaiting the prepress workflow to chug through files, etc., got home, reset, tried again and still fell short. Returned the router, had similar issues with a D-Link 5300, and eventually resolved the issued with a Linksys WRT 3200 ACM. Note, after purchasing the WRT3200, I discovered in the news the word of the zero day exploit affecting both the Netgear AC1750 as well as the next step up (which I nearly purchased) the AC1900 NIghthawk. So ultimately, I cannot recommend the AC1750. I wish I could as Netgear normally makes phenomenally good networking equipment but this one fell way too short.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    NO MORE DEAD ZONES

    Posted
    Renediction
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am replacing my Asus RT-N56U. I was hoping this Netgear would meet or exceed my expectations. The setup was relatively easy. Downloading the Apps for Genie, Ready Share, and USB Printer was fairly straight forward. They work fine with some timing delays you need to watch out for when setting up. The Asus, was able to connect my Laser Printer without any USB type of program added to all computers. My Asus unit was able to transmit 5GHz in a range of 30 feet and loosing some of the speed the further away you were, no big deal. The Netgear takes a drastic nose dive beyond the 15 foot range. A computer that was able to connect and see on the Asus 5GHz transmission can not even see the 5GHz on the Netgear. This is a computer in my guest bedroom. Which leads me to a problem with the Guest Network on the Netgear. my guests now have to be in the same room as I am just to connect to the Netgear Guest, because it is broadcasting at the 5GHz level. My room is a 40'x15' room. The Asus unit my guests were able to use the Guest Network on 2.4GHz anywhere in the house and get relatively decent speed. The massive antennas on the Netgear doesn't get you any further distance or strength, actually less then the internal antenna on the Asus. I was able to connect to my Asus unit sitting behind a 50" plasma for years. I now have to elevate the Netgear above the TV to bring up the 2.4GHz speed from 20MBPs to 40MBPs at the 30 foot range. Understand on the 5GHz within the 15 foot range I can get the full 125MBPs speed matching the Ethernet Connection. I have used several other Routers for various customers and facilities including TP-Link and Hawking. The Netgear Software is better than TP-Link but doesn't even come close to the Hawking for Range, nor the Asus. This Netgear is now about the same price as the TP-Link AC1750 and I would choose the Netgear over the TP-Link but thinking of returning the Netgear and getting another Asus unit at a much higher cost. I contacted Netgear Support and all they kept saying don't go beyond the 15 feet with 5GHz, no tweak, no channel change will improve it's performance. I am getting -70dBm at 5GHz where my computer with a 600N adapter can't even see it, but I used my Alienware laptop with an upgraded Intel Wireless card where it see's and connect to the 5GHz, but gets about 1/4th of the speed of the 2.4GHz. I am not in a 1 room apartment where the Netgear would be fine, I'm in an average 2400 sq ft home with a router centrally located.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great router

    Posted
    Technof23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm really happy with this router, I have the ultimate internet plan with Cox and finally I can get 300 Mbps down and 30 up with no problems. We have a lot of wireless devices running all the time, wife and kids with iPhone's, iPad, iMac and I have a SG7, Sony TV running on Android, PS4 and Windows laptop so finally we all get a great signal and speed with no problems. It doesn't matter If I'm playing online, kids watching Netflix or YouTube and wife browsing the internet everything is running smooth. The setup was easy since I was coming from another Netgear router I just plugged my laptop to the router for the initial set up went to the router page and change the factory password and a few settings and everything was fine. It has the username and password printed on the back along with the login address to setup the router. I did notice I get 2 or 3 bars close to the router but if I go farther the signal gets stronger, I even get signal in the parking lot so the range is very good I guess the 3 antennas do help to get a better signal. I did look into the top of the line routers but I didn't feel like spending over $200 at this point I guess it all depends on your needs. I got a great deal for the money I paid and works great with all my devices without a problem, One thing I really like is I can turn off all the led lights from the setting page except for the power one so only one is visible I just wish my modem was the same. The router choose the channels automatically and I haven't had any problems with the dual band both work great. Obviously the 2.4 band has more range but is a bit slower than the 5.0 which is faster but with shorter range but I don't have a huge house so I can use both without problems. The router is big and heavy so I just hang it from the wall with 2 Command medium hooks on the closet and is out of our way, modem still on the floor because is smaller. If you are looking for a good router without breaking the bank this is the one if not you can always return it and get a better one. Hope this review helps.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth it!

    Posted
    customer

    I bought this router only 6 months ago when a best buy employee recommended it. I trusted what they said as my last router was a Linksys and I had it for 9 years with no issues until it was no longer compatible with our devices. During the first 6 months we had to reset this router at least once a week and had a lot of buffering with the top speed of internet from TWC. It would be working one minute and then the next our devices could not connect to it. Then one night after using the PS4 for games and switching to streaming Netflix it just stopped working. We tried everything netgear suggests to do for troubleshooting including a factory reset with no luck. We reached out to best buy only to find out they can not touch net gear products to fix this issue and we had to go through net gear. We tried to fix it with net gear and got on the phone with someone. She said she knew what the issue was and she could take care of it, then she said oh wait your 90 day free support is up so your going to have to pay me $50 to fix this. We asked "so you know the issue is internal and you can fix it but your going to make me pay to fix your faulty issue" She replied "do you understand the words I am saying to you?" We continued to argue that if it was an issue on the internal side of the router and not our issue we caused then why should we pay them each time it happens. She just kept repeating "do you understand the words I am saying to you" After deciding that net gear is unreliable and rude in their customer service we are switching brands. Not worth paying $50 every time it breaks when we could just buy a new router.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good features in a consumer router at this level

    Posted
    nxtech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I researched several routers in this price point and this one offered everything I needed. Every bit of the setup was easy. I set our provider's RG to IP Passthrough and let this router handle all of the routing, firewall, and wireless access with guest network set up as well. It has good 5 ghz speed and range, going through several walls in a 2400 sqft one-story ranch style house. I offloaded all capable devices to 5 ghz and left 2.4 ghz available for the guest network and our devices that don't use 5g and AC. I haven't had any issues with dropping signals or internet on the WAN. One of my highest priorities was locking down our internet a bit more for all of our security, but especially for the minors in and visiting the house by using OpenDNS; and this router has it built in; and when using the built in OpenDNS control it prevents circumventing DNS settings on the client by forcing the router's DNS settings. So if changed on the client, the page never loads. I found this to be a difficult feature to come by in most consumer routers or I wasn't sure if it was at least configurable since it hasn't worked on others I owned in the past; but this solved that problem for me. I like this control much better than controls on the client side as I can't force software on guest devices anyway. It may not be a complete parental control/security solution but it is much better than before and seemingly has blocked what I tested. One can also add keyword or site blocking on the router side as well. This has worked well also. I haven't had to configure the firewall any further to allow forwarding yet. I don't have any immediate needs. Our security cameras automatically worked through it; although that may have something to do with the configuration of that system and the app. It also has some advanced features such as VPN and static routing functionality. I haven't used any of the USB functions yet such as readyShare and printer sharing as my printer is already a wireless network printer. All in all, it is a great router with good features for the price point.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast wireless with fast wired support

    Posted
    Knightslugger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Out of the box, this thing is stunning. A great compliment on any shelf. Set-up was what I expected, and pretty straight forward. I will admit that i did not *THOROUGHLY* read the start guide, which lead to a bit of a self-imposed frustration getting into the Web GUI, but once in, the Advanced tabs had all the things that i was accustomed to seeing and managing. That is... until i got to port forwarding. I use Chrome for just about everything. The basic options Netgear gives you is really short which requires you to set some new ones. NO PROBLEM, do it all the time... except when i entered the port number and route IP and click OK it tells me i need to use a number less than the port maximum (65,000 something) ...OK? 445 is less than that so what gives? Turns out Chrome is *NOT* the best browser to use for this (and other settings) as Safari allowed me to create new forwarding rules with no trouble. The LED lights on the front are great for identifying what speed each port is running at quickly. Amber for 10/100 and white for 1GigE but they are BRIGHT and you CANNOT dim them. You can tell the router not to blink and flash for traffic, or turn them off completely (which i guess if you knew they are running 10/100/1000 then big deal, turn them off) so if this is generally used in a dark room where people work, this could be a big distraction. Range is OK, not super fantastic but speeds take a big hit. Environment dependent so YMWV. Use range extenders if you need them, they are inexpensive and the WPS set-up on the router is rock solid. I didn't see where port teaming was available, and maybe it's not even a feature, but i wasn't able to test so maybe it works, maybe it doesn't. for a home network server, the added throughput of NIC teaming would be welcome. It does support jumbo frames so throughput can be tuned a little better. All in all it's working great, i have no complaints about it's day to day performance and would highly recommend it to just about anyone who wants fast networking throughput both wired and wireless.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay away ... Netgear should not be selling this!

    Posted
    Chris

    I've heard the horror stories over past couple years about the Netgear 1750 (r6400). I made an incorrect assumption that software updates would have cured all the connectivity issues over those same years. NOT!!!! I'm in IT and as a hobby help friends and friends of friends with their computer issues. I was recommending the 1900 Netgear (n7000) but the price on this n6400 was a sale price and too low for client to turn down. Again, I figured the 'issues' had been solved by now. Once I had everything hooked up and set up, as long as my client wanted to go wired and connect via the ethernet then the speed was fine. But, wireless? ... LOL LOL My clent's onboard wireless card has a maximum speed of 150 mpbs. She gets this on her current router. The best I could get out of this router was a speed of 65 mpbs. Really. Undoubtedly this is a firmware or some other weird issue that Netgear HAS to be aware of since its been haunting customers since it first came on the market. You can read the forums and Netgear PPL will advise going to an earlier firmware, or this or that or another thing. REALLY!! Forgive me but I think a router should just work out of the box after the initial, basic setup. No excuses. It is not cost effective for me to try and figure out what firmware may or may not work to get the wireless speed advertised. Take this device off the market. Cannot recommend this ever to clients. And I would never purchase it myself. And too bad, cause Netgear has and does make other routers that work wonderfully. This isn't one of them.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Router!

    Posted
    Denny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this router to replace my aging Netgear N600. This router has exceeded my expectations in every single way! -I has just silly fast data transfer rates. -The range is awesome, It reaches everywhere in my house, and downstairs into my parking garage, and it covers a good share of my yard outside. -Setup was super easy, and the "Nighthawk app" makes control effortless. -At any given time there are 7-8 devices running through this router (2 smart TV's, 3 phones, 3 tablets, 3 laptops, wireless printer, 2 Roku's, and several gaming consoles)...I have NEVER come even close to choking the performance of this router. -And in my opinion, this thing just looks cool too. The ONLY negative that some may find is, it's a pretty big piece of hardware, I don't mind it at all, but if your going for the "minimalist" look, you'll have to find a way to hide it...

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worked for a while, customer support is terrible

    Posted
    tshugarts
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have 1GB internet and this router handled the speeds well for a time. After 5 months of owning, my video streaming started lagging significantly. When I performed speed tests on the wireless 5ghz network, I experienced download speeds of 10 mbps. When I plug my computer directly into the back of the router, the speed only slightly improved to 90 mbps. Keep in mind that I have 1GB service. When I plug my computer directly into the wall (I don't have a cable modem), I get download speeds of 800 mbps. In my mind, it was obvious that the bottle neck was occurring with the router. I had my ISP come to my home to test the network on their end, and they experienced the same results. I called Netgear support and opened a case. After going through their basic script (reboot, power cycle, check for up-to-date firmware), I was told that my 90 days of free technical support had expired and that I would have to pay 89.99 for 6 months of extended support. I have never experienced this poor of customer service. How poorly are Netgear's products made that they know they will become unreliable after 90 days and use that to get you to pay more? I have tried countless reboots, power cycles, and even reinstalling old firmware additions with no improvement. I hope that I can fix this issue on my own because I refuse to give Netgear anymore money. If I am unable to fix it, I will certainly being going with another brand.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent performance from a reasonably cost

    Posted
    bobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this as replacement for modem/router combo that was provided by my cable company and the difference is like night and day. Where the previous device had significant issues with device management and quality of service, the R6400 has had none. With a reasonably significant number of devices connect at any time (a family's worth of phones and tablets to go along with multiple computers, printers, AppleTV, Chomecast, XBox, Nest, IoT devices, etc...), the R6400 has not had an issue managing the devices, and we have not had the dropped connection issues that our previous router did. When connected to the 5 GHz Wifi network, the R6400 has provided speeds that are literally 10x greater than the old combo router (@ consistently above 150 Mbps). The range on the 5 Ghz network is good enough that I am able to maintain access in most of a smaller single family home. The (slower) 2.4 Ghz network coverage is able to reach every corner of the house at speeds that are still significantly faster than our old router. The network setup is easy and quick. Netgear's interface for managing the router is solid and simple to use, while also incorporating several advanced features for power users. For novice users, the Netgear Genie App (iOS version) is simple to use and incorporates features such as a traffic monitor, the ability to connect devices via QR code and the option to turn off internet access to specific devices. For a router in the midpoint price range, the R6400 should provide an excellent level of performance for most home users. If you have a higher speed of service from your internet provider or have a significant number of users/devices in your household, it is well worth spending a little extra to upgrade to the R6400.

    I would recommend this to a friend