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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 1144 reviews

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  • Ease of Use

    Rating 4.0 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers appreciate the ease of setup, extended range, and improved signal strength this extender provides. Many also highlight the convenient Ethernet ports and find the overall performance satisfactory for the price. However, some users experienced connection issues. A few customers also mentioned that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,144 reviews
  • Rated 1 out of 5 stars

    Set up seemed easy, but couldn't connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for this extender after a "pro" at Best Buy suggested trying a more powerful modem (Motorola) and routher (Netgear) as opposed to this. Got it all put together and discovered there is no phone jack in the back of the modem they suggested. With Comcast, you have to have a phone jack to plug your house phone into or it won't work. After getting two pcs, a Tivo and a Blue Ray hooked up, I had to disconnect them all and reconnect them to the Comcast combo modem/router. I still couldn't get a signal in the back of my small house. No improvement. Then opted for this extender (WN2000RPT). Got it connected but none of my devices could get on the network. Error message said the password was wrong. Called Comcast to verify password. They did, still no connection. Netgear help desk tried to sell me a premium plan right off the bat and then suggested I call Comcast to discuss my problem and then call them back. After holding 30 minutes the first time, I'll just take this thing back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works just fine, very happy. The set up instructions could be better, but got it going. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does boost signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now can watch netflix's on the other side of the house, and the wireless devices work better all over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised, simple set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple, it is amazing. cured my dead spots in the back of the house. A very elegant solution.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rebuilt a computer, put in memory, set up modems and 3 routers, and have never had such a bad experience. I called their tech support and we were on the phone for 4 hours totat, and finally the tech support apologized and gave up. He had me try two computers (one with windows 7, the other XP) and he failed on the final step repeatedly with both computers. One of the techs made me make so many changes to my desktop settings that it doesn't sync automatically with my router anymore. He recommended I exchange it for another WN2000RPT, then a 3000. This was an unacceptable experience and I cannot imagine buying Netgear peripherals--equipment that doesn't function and tech support that repeatedly fails.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    More details

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to have a more detailed installation manual included with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble with wireless internet in our home and this solved the problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs to be reset on nearly a daily basis. makes for a frustrating experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works gr8 & very simplistic! Really gives an extension to your router!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a couple of words, it does not work as it should, signal gets lost, need to reset often and computer slows down dramatically when signal appears to be lost. Would return it to Best Buy but I don't have the original packaging anymore. I would invest the money on a faster, better modem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product does what it says

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home, set it up, extended the network. No Muss, No Fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup less than 5 minutes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now with my Iphone I can control ITunes from outside by the pool.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just didn't work and caused other network problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just didn't work and casused other network issues. Took it back. Best Buy refunded all and were more than accommodating. The Geek folks agreed about the effectiveness. Had I chatted with them 1st, would have saved a lot of productive time. The service of return was very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended the wifi range as advertised and was easy to setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Day 1 and have yet to see it work!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the repeater after confirming with the cable guy the broadband signal to the house was strong- the issue i was trying to resolve was the deadspots at home and saw the reviews that this product would do the trick It was on sale and I used my rewards for 10 bucks off. Great deal so far Got it home went throught the setup steps: plugging it into the wall; finding the network that I wanted to connect to; going through the steps to connect the extended network to the home network; even got the five bars on the wifi signal indicator throughout the house. No issues. But I can't get traffic from the extended network. Tried a reset; tried powering down multiple times. Tried a hard reset on my router but still no connection. This one goes back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    middle of the road

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    might be ok for shorter distance, could not do the job

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It has not been as reliable as I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I intended to use this to extend my wi-fi footprint to my theater room. After the initial setup, it worked well. But as time goes by (about a day), this device becomes inoperative until I reset it. I went to the customer support website to see if there was a firmware upgrade (or something else) that might correct this problem, but to no avail. I will be returning this for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It resolve my problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By this product it will resolve your problemin 1 2 3

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not connect to my router's internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed because I was never able to get this product to function properly. Even tech support was not able to get me up and going. As a result I returned it and bought the Belkin extender instead which is working great!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    just can't get it work right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loses signal or network connection.......shows all green lights.....but no connection....constantly having to reprogram it.....excellent paper weight

    No, I would not recommend this to a friend