Customer Ratings & Reviews

As a Best Buy customer who snagged the Nintendo Switch 2 Pro Controller for $84.99, I’ve been putting it through its paces with my Switch 2, and it’s mostly a game-changer—though not without a couple of quirks. Here’s my honest review after a week of intense gaming. Comfort and Build: Feels Like a Dream Right out of the box, this controller feels premium. The texture is smooth but grippy, and it’s super comfortable for my hands, even during marathon sessions of Zelda and MarioKart. It’s lighter than I expected but still feels solid, like it could survive a few accidental drops (not that I’m testing that!). The thumbsticks are incredibly smooth—probably the best I’ve used on any controller—and the buttons have a satisfying click. The only oddity is the Y button; it feels a bit shallow compared to the others, which threw me off in fast-paced games at first. Features: Packed with Cool Extras This thing is loaded with features. The HD2 rumble is awesome—it’s like I can feel every crash or explosion in-game, almost as good as my friend’s PS5 controller. The motion controls are spot-on for games like Splatoon, and I love the new capture button for quick screenshots. The mappable GL/GR buttons on the grips are a nice touch for customizing controls, especially in competitive games. Plus, the audio jack is a lifesaver for late-night gaming with my headset. The amiibo reader built-in is handy, and the battery lasts forever—I haven’t charged it in days. Performance: Mostly Flawless The analog sticks and improved D-pad are fantastic. I had no issues pulling off precise moves in Tetris 99 or navigating menus. It’s a huge upgrade from the Joy-Cons for docked play. That said, I noticed some lag when using it wirelessly in my crowded apartment—maybe it’s my Wi-Fi setup, but it’s worth mentioning. Wired mode works perfectly, though. Value: Worth It, But Not Cheap At $84.99, it’s a bit steep, especially since the Joy-Cons are already included with the Switch 2. But for someone like me who plays mostly docked, the comfort and precision make it worth every penny. If you’re a casual gamer, you might not need it, but for enthusiasts, it’s a no-brainer. Best Buy’s return policy gave me peace of mind, and the staff were super helpful when I had questions about setup. Final Thoughts The Nintendo Switch 2 Pro Controller is a must-buy for serious gamers. It’s comfy, feature-packed, and makes every game feel better. The Y button quirk and occasional wireless hiccups are minor annoyances, but they don’t ruin the experience. If you’re picking it up at Best Buy, check for any bundle deals or Geek Squad protection for extra value. Pros: Super comfortable, smooth thumbsticks, awesome rumble, long battery life, cool customization options. Cons: Pricey, Y button feels off, minor wireless lag in some setups.

The Nintendo Switch 2 Pro Controller isn’t just a peripheral—it’s a statement of intent. For players who demand tactile precision, ergonomic comfort, and thoughtful design, this controller delivers in spades. Design & Build Quality From the first grip, the controller feels like a natural extension of your hands. The matte finish is smooth without being slippery, and the slightly slimmer profile compared to its predecessor makes long sessions more comfortable. The dual-tone aesthetic—subtle gray accents on a black chassis—adds a touch of understated sophistication. Performance & Responsiveness The analog sticks are silky smooth, offering tight control with minimal resistance. Whether navigating tight corners in Mario Kart or executing frame-perfect combos in Street Fighter, the feedback is consistent and reliable. The enlarged face buttons and improved D-pad are responsive without being overly sensitive, striking a balance that feels intuitive. Smart Features Nintendo finally added a 3.5mm headphone jack—an overdue but welcome addition. The built-in mic and GameChat button streamline multiplayer communication, and the programmable rear buttons are a thoughtful nod to competitive players who want more control without clutter. What’s Missing It’s not perfect. The lack of Hall Effect sensors means stick drift could still be a long-term concern. And while digital triggers are fine for most games, analog triggers would’ve elevated the experience for racing and FPS fans. Final Thoughts At $84.99, it’s a premium controller with a premium price tag—but it earns it. If you play docked or just want a controller that feels like it was designed with care and intention, the Switch 2 Pro is worth the investment. It’s not flashy. It’s not gimmicky. It just works—and works well.

The Nintendo Switch 2 Pro Controller is a worthy successor to the original—comfortable, well-built, and packed with thoughtful improvements. The grips are slightly refined and fit my hands perfectly for long sessions, whether I’m playing Zelda or Smash Bros. The matte finish feels premium, though it does show smudges pretty easily. Performance-wise, the buttons and triggers feel responsive and satisfyingly clicky. The new programmable rear buttons (GL/GR) are a nice touch, and I’ve already assigned them for quick access in racing games. One of the best new features is the 3.5mm headphone jack—finally! Combined with a dedicated “C” GameChat button, it makes online play a lot more convenient. Battery life is fantastic. I’ve played multiple evenings without charging and still had plenty of juice left. The controller charges via USB-C, and it seems to top up pretty quickly. Only downside: Nintendo still hasn’t switched to Hall Effect sticks, so stick drift could be a future concern (though no issues so far). Also, no customizable profiles or mechanical triggers like some premium third-party pads. If you’re a Switch 2 owner who plays docked or in tabletop mode often, this controller is a must-have. It’s not cheap, but it delivers in quality and comfort. Highly recommended for anyone looking to level up their Switch gaming experience.

The Nintendo Switch 2 Pro Controller is a big upgrade. The build quality is outstanding — the buttons and joysticks feel more premium compared to previous versions. It’s very comfortable to hold, and the battery life is impressive. I’ve been using it for long gaming sessions without needing to recharge. Highly recommended for serious players looking for a better experience.

This may be the best controller I’ve ever put my hands on. Extremely comfortable and ergonomic. Makes the switch 1 pro controller feel bad and I even like it better than my Nacon, DualSense or Xbox controllers. Just feels so good

This is the new itteration of the nintendo switch pro controller, it has a new feel to it that makes it feel a little bit better, has a new design of joysticks less clicky, also the addition of 2 grip buttons that can be assigned to any other button, (I don’t know if they can be used as additional buttons in games), in my oppinion it is a better controller than the switch2 joy cons, and an option for older gamers that are used to the controller instead of new ways to play.

i love the control sticks on this controller! They’re so smooth! The style is really great too! My only issue is that this controller smells pretty odd? And after using it for awhile the smell gets on your hands when you use it for an hour or so… not sure if it’ll go away but its been days and it still smells pretty strong? Not sure if its the finish on the controller so I’m not sure if this is normal? It honestly makes me avoid using it too much because of the weird chemical smell it gives off but overall its a really great controller.

Everything feels premium about this controller. The first Pro Controller on the Switch 1 was great, but this one is an improvement in built quality and how smooth the joysticks are. The two new buttons under the controller are also a great addition.

Hands down, this is the best controller I have. I have the original pro controller as well, and this one is so much better. Absolutely love the new GL and GR buttons

Love my switch 2 bundle and pro controller. Got it on midnight release. No problems, just joy. Thanks to best buy.

If you enjoyed the look and feel of the switch 1 pro controller, you will love this! Very sturdy build and super responsive

I love the new switch 2. It's definitly a improvement over switch 1. I still want the OLED version.

Best controller I’ve used by far! Feels great in your hands. Sticks are nice and smooth. Bigger buttons. 10/10.

Way smoother than the original. Having the headphone jack is a life changer as it mutes the tv or the device when it use.

Ts is fire. I bought two and they’re very nice and good

Solid controller, feels good in the hands, works very well with switch 2. Deducting 1 star for sky high price of this. Should be $60 max. $85 is nuts unless you have rewards points or gift certs.

When are the best remotes for the price!!! I am very happy with it

grippy and comfy and long lasting, fits your hands well

The material feels much better, satisfying premium buttons, and the life changing smooth joysticks, but I have my doubts about the current price.

I’ve been gaming since I was 4-years old with the Sega Master System. Over some christmas’ I got a Sega Genesis, SNES, N64, and Gamecube. In my teenage years I starting buying multiple game consoles because i loved gaming and in this order bought a PS2, Wii, PS3, 360, PS4, Wii U, XB1, Switch, XSX, and most recently the Switch 2. Ive played a lot of games and used a lot of different controllers. I even used the the Wii U Pro, Xbox Elite, and Switch Pro controller. But I always seem to find something I firmly dislike with every console controller. The 360 battery pack in the way, the PS4 touchpad being useless and I’m personally not a fan of the symmetrical thumbsticks, since i prefer concave. The Xbox elite’s paddles feel too intrusive when attached. But this Nintendo Switch 2 Pro controller is the BEST 1st party controller I have ever used. It feels comfortable in the hands. The thumbsticks are smooth, quiet, and responsive. The face buttons are large but flat and not slippery. Ergonomics feel natural. The rear GR and GL are flush to the back and completely non intrusive. The shoulder buttons feel firm. The ONLY thing i could see people (not me, but people) objecting to is that the L and R button wouldnt have the give like Xbox or PS controllers in a racing game where you didn’t want to play with the pedal to the metal or not. And thats just being picky per that genre, it’s not a concern for 99% of gamers including myself. I am a pedal to the metal racing game person so I’m good! Nintendo outdid themselves… I can’t believe I didn’t buy the Switch 2 Pro controller at launch with my Switch 2. I’ve been missing out. I’ve never been paid to review anything in my life, so this is a genuine review from a longtime gamer. It’s that good. Go get it.