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Customer reviews

Rating 4.8 out of 5 stars with 963 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Switch 2 Pro Controller's overall performance and ergonomic design, which offer meaningful upgrades in feel. The controller also boasts fantastic battery life, smooth sticks, and a comfortable weight. However, some customers find the size to be a drawback, and a few have concerns about its repairability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 963 reviews
  • Pros mentioned:
    Battery life, Button quality, Overall performance

    Rated 5 out of 5 stars

    YOU WONT REGRET THE UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that the Switch 2 Pro Controller is an absolute game-changer! The build quality feels solid and lighter, with perfectly responsive buttons and improved analog sticks that make gameplay smooth and precise. The enhanced battery life and comfortable grip make long gaming sessions effortless. It connects instantly and works flawlessly across with all the games I played thus far. Overall, it’s the perfect blend of comfort, performance, and durability — a must-have upgrade for any serious Switch gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Button quality

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer who snagged the Nintendo Switch 2 Pro Controller for $84.99, I’ve been putting it through its paces with my Switch 2, and it’s mostly a game-changer—though not without a couple of quirks. Here’s my honest review after a week of intense gaming. Comfort and Build: Feels Like a Dream Right out of the box, this controller feels premium. The texture is smooth but grippy, and it’s super comfortable for my hands, even during marathon sessions of Zelda and MarioKart. It’s lighter than I expected but still feels solid, like it could survive a few accidental drops (not that I’m testing that!). The thumbsticks are incredibly smooth—probably the best I’ve used on any controller—and the buttons have a satisfying click. The only oddity is the Y button; it feels a bit shallow compared to the others, which threw me off in fast-paced games at first. Features: Packed with Cool Extras This thing is loaded with features. The HD2 rumble is awesome—it’s like I can feel every crash or explosion in-game, almost as good as my friend’s PS5 controller. The motion controls are spot-on for games like Splatoon, and I love the new capture button for quick screenshots. The mappable GL/GR buttons on the grips are a nice touch for customizing controls, especially in competitive games. Plus, the audio jack is a lifesaver for late-night gaming with my headset. The amiibo reader built-in is handy, and the battery lasts forever—I haven’t charged it in days. Performance: Mostly Flawless The analog sticks and improved D-pad are fantastic. I had no issues pulling off precise moves in Tetris 99 or navigating menus. It’s a huge upgrade from the Joy-Cons for docked play. That said, I noticed some lag when using it wirelessly in my crowded apartment—maybe it’s my Wi-Fi setup, but it’s worth mentioning. Wired mode works perfectly, though. Value: Worth It, But Not Cheap At $84.99, it’s a bit steep, especially since the Joy-Cons are already included with the Switch 2. But for someone like me who plays mostly docked, the comfort and precision make it worth every penny. If you’re a casual gamer, you might not need it, but for enthusiasts, it’s a no-brainer. Best Buy’s return policy gave me peace of mind, and the staff were super helpful when I had questions about setup. Final Thoughts The Nintendo Switch 2 Pro Controller is a must-buy for serious gamers. It’s comfy, feature-packed, and makes every game feel better. The Y button quirk and occasional wireless hiccups are minor annoyances, but they don’t ruin the experience. If you’re picking it up at Best Buy, check for any bundle deals or Geek Squad protection for extra value. Pros: Super comfortable, smooth thumbsticks, awesome rumble, long battery life, cool customization options. Cons: Pricey, Y button feels off, minor wireless lag in some setups.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Button quality, Feel

    Rated 5 out of 5 stars

    Good but expensive.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smoothest feeling controller I've ever used, but it better be for $85. It's pretty comfortable in the hands, and it connects effortlessly. It also has a good battery life. It also has a better d-pad than the original switch pro controller with the inclusion of the back buttons, which are incredibly easy and intuitive to program. This is a good controller. I don't regret buying it. It is a decent upgrade over the original in my opinion. If you have $85 burning a hole in your pocket, this is a good way to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller, feels lighter than the Switch 1 Pro Controller. The extra assignable buttons on the back are so nice, and are integrated into the Switch's system so it's easy to reassign them as needed for different games. Very smooth feel, and it just looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Ergonomics

    Rated 5 out of 5 stars

    Feels great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Switch 2 pro controller feels great in hand ergonomically and does not feel like cheap plastic, the tumbsticks are practically silent and buttons don't feel mushy I recommend this controller for anyone serious about playing single player or maybe some competitive Nintendo switch 2 games.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Feel

    Rated 5 out of 5 stars

    A perfect controller that you shouldn't miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant at first to buy the Switch 2 pro controller due to the high price, but eventually decided to buy it since I wanted to have a second controller whenever the Joy-Con 2 controllers ran out of battery. Safe to say it was totally worth the price, the soft yet safe feel of the controller makes long gaming sessions feels comfortable and comfortable, the Joysticks are extremely soft and feels extremely good, and also the grip buttons are really useful too, especially for shooters like Cyberpunk 2077. Overall, the Switch 2 pro controller is an absolute must have if you have or are planing to buy a switch 2

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Button quality, Ergonomics

    Rated 5 out of 5 stars

    Excellent build and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch 2 Pro Controller is a big upgrade. The build quality is outstanding — the buttons and joysticks feel more premium compared to previous versions. It’s very comfortable to hold, and the battery life is impressive. I’ve been using it for long gaming sessions without needing to recharge. Highly recommended for serious players looking for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Button quality

    Rated 5 out of 5 stars

    A Solid Upgrade That Feels Great in Hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch 2 Pro Controller is a worthy successor to the original—comfortable, well-built, and packed with thoughtful improvements. The grips are slightly refined and fit my hands perfectly for long sessions, whether I’m playing Zelda or Smash Bros. The matte finish feels premium, though it does show smudges pretty easily. Performance-wise, the buttons and triggers feel responsive and satisfyingly clicky. The new programmable rear buttons (GL/GR) are a nice touch, and I’ve already assigned them for quick access in racing games. One of the best new features is the 3.5mm headphone jack—finally! Combined with a dedicated “C” GameChat button, it makes online play a lot more convenient. Battery life is fantastic. I’ve played multiple evenings without charging and still had plenty of juice left. The controller charges via USB-C, and it seems to top up pretty quickly. Only downside: Nintendo still hasn’t switched to Hall Effect sticks, so stick drift could be a future concern (though no issues so far). Also, no customizable profiles or mechanical triggers like some premium third-party pads. If you’re a Switch 2 owner who plays docked or in tabletop mode often, this controller is a must-have. It’s not cheap, but it delivers in quality and comfort. Highly recommended for anyone looking to level up their Switch gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ergonomics, Overall performance

    Rated 5 out of 5 stars

    Best controller available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. It does it all. It feels amazing in hand. Battery last forever. The rumble is insane. Hands down will never buy another remote for the life of this console.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Overall performance

    Rated 5 out of 5 stars

    The Switch 2 Pro Controller is Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is way better than the Switch 1 version and is one of the best controllers ever made with it being quiet the sticks feeling really good and the back buttons are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Button quality

    Rated 4 out of 5 stars

    This Controller Made Me a Better Human, Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could marry this controller, I would. I don’t care what the law says. Before the Nintendo Switch 2 Pro Controller came into my life, I was just a man. A fragile, Joy-Con-wielding man with carpal tunnel and broken dreams. But now? Now I’m a gamer. A warrior. A thumb-athlete. First of all, this thing feels like it was sculpted by angels who interned at NASA. The grip is so comfortable I held it during a Zoom meeting just to feel something again. My boss asked why I was smiling—I told her I found purpose. She didn’t understand. She’s on Xbox. The battery life? Eternal. I charged it once, then blacked out, woke up in a pile of Doritos, and it was still at 4 bars. I think it might be absorbing the sadness in my apartment and converting it into power. Renewable energy, baby. The buttons are crisp, the triggers are smooth, and the HD rumble made me feel my soul shake during Smash Bros. One time I accidentally threw it across the room in excitement—it did a double flip, landed perfectly on the couch, and vibrated gently like it forgave me. My only complaint is that it’s not legally classified as a life partner. In conclusion, if you don’t own the Switch 2 Pro Controller, are you even playing? Or are you just struggling with your life choices and subpar thumb ergonomics? Buy it. Love it. Name it. I named mine Button McThundergrip. 11/10, would rage quit with again.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Feel

    Rated 5 out of 5 stars

    Soooo velvety!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new controllers! The feel is so moth and velvety! Haven’t found a use for the extra buttons behind the hand grips yet but I like the potential!

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Precision Meets Purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch 2 Pro Controller isn’t just a peripheral—it’s a statement of intent. For players who demand tactile precision, ergonomic comfort, and thoughtful design, this controller delivers in spades. Design & Build Quality From the first grip, the controller feels like a natural extension of your hands. The matte finish is smooth without being slippery, and the slightly slimmer profile compared to its predecessor makes long sessions more comfortable. The dual-tone aesthetic—subtle gray accents on a black chassis—adds a touch of understated sophistication. Performance & Responsiveness The analog sticks are silky smooth, offering tight control with minimal resistance. Whether navigating tight corners in Mario Kart or executing frame-perfect combos in Street Fighter, the feedback is consistent and reliable. The enlarged face buttons and improved D-pad are responsive without being overly sensitive, striking a balance that feels intuitive. Smart Features Nintendo finally added a 3.5mm headphone jack—an overdue but welcome addition. The built-in mic and GameChat button streamline multiplayer communication, and the programmable rear buttons are a thoughtful nod to competitive players who want more control without clutter. What’s Missing It’s not perfect. The lack of Hall Effect sensors means stick drift could still be a long-term concern. And while digital triggers are fine for most games, analog triggers would’ve elevated the experience for racing and FPS fans. Final Thoughts At $84.99, it’s a premium controller with a premium price tag—but it earns it. If you play docked or just want a controller that feels like it was designed with care and intention, the Switch 2 Pro is worth the investment. It’s not flashy. It’s not gimmicky. It just works—and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Ergonomics

    Rated 5 out of 5 stars

    Great grip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling in the hands and the thumbsticks feel amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics, Overall performance

    Rated 5 out of 5 stars

    Nintendo switch 2 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear me out. I know $84 is quite a bit for a controller but think it’s worth it in a long run. It feels amazing in hand. It takes your gaming experience to another level. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ergonomics

    Rated 5 out of 5 stars

    Game-Changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total game-changer! Super comfortably in my hands, the buttons are snappy/responsive, the analog sticks are precise, and the battery life goes on forever. Worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Standard Controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S2 Pro Controller doesn’t have a ton of new features, but the excellent build quality, headphone jack, and back buttons make it worth the higher cost. Since purchasing it I’ve used it heavily since I primarily play docked, and it has held up beautifully. The sticks are so smooth and quiet you barely hear it clacking when suddenly changing directions in Mario Kart World. Being able to reprogram the back buttons on the fly makes configuring games to your preferences a breeze. Can’t recommend this controller enough. I wish other console manufacturers would take notes.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    The best money can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the best controller you can get for your Switch 2! The inclusion of the rear buttons are a welcome addition! The joysticks are incredibly smooth, the buttons are very responsive and the HD rumble is awesome. 5 stars. This is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Too expensive, but it works well.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very expensive!! But it does the work. It’s better than using the tiny controllers from the console. I wished it came with the switch included. It works well and makes it easier to grasp.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    It Just Feels Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro controller for S2 just feels good in the hands, the buttons have a nice response. Good tactility, and it’s comfortable to hold. The massive downside is it’s $90. If you’re coming from a standard controller console like Xbox or PlayStation then you will want this as you’re acclimating to the Joy Cons.

    I would recommend this to a friend
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