Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Switch Online 12-Month Family Membership for its online play, affordable price, and family plan features. Users appreciate the ease of use and the inclusion of NES games. However, a few customers found the setup process to be confusing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 891 reviews
  • Pros mentioned:
    Online play

    Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a nintendo swith or lite, this is a must. The free games alone are worth the purchase. Nintendo Online isn't the greatest to be honest, but it's okay, could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Family plan

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for our nintendo switch family plan, very worthy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplest way to give the kiddos game money without putting my debit card on file for them and then risking them spending or having to remember to remove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family yo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to hav especially with the family sharing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hours of fun

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indispensable to have a good time with family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Family plan, Online play, Price

    Rated 5 out of 5 stars

    PSN and XBOX Gold take note!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the family plan on Nintendo that lets more than one member of the household have their own account. Saves so much money compared to Sony and Microsoft's plans. Got to play MarioKart with friends over long distance with this, and love the cloud save back option. Games added to the catalogue stay there, so you don't have to worry about picking them up while they are there. Also happy to see the original Zelda's as part of the program. Would like to see some other old games like Jackal, Final Fantasy, and Tetris.

    I would recommend this to a friend
  • Pros mentioned:
    Online play, Price

    Rated 5 out of 5 stars

    Nintendo Switch Online Family is Multiplayer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo Switch Online Family is awesome! You cannot use Nintendo Switch multiplayer features without Nintendo Switch Online. Nintendo Switch Online Family is multiplayer for up to you and 7 friends/family for a total of 8 people! Personally, I use Nintendo Switch Online Family for Pokemon multiplayer battling, trading and cooperative in the respective games! I love sharing Nintendo Switch Family with my friends! It is way cheaper to share Nintendo Switch Online Family and save money. You do not share your payment method with the other accounts. Therefore, get your friends together and share Nintendo Switch Online Family together! :D

    I would recommend this to a friend
  • Pros mentioned:
    Nes games, Online play, Price

    Rated 5 out of 5 stars

    Great Value for Nintendo Switch Players

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $35 family membership is a good value for a year of online gaming for all accounts on your Nintendo Switch and includes extras such as NES and SNES classic games via virtual console

    I would recommend this to a friend
  • Pros mentioned:
    Nes games, Online play, Price

    Rated 5 out of 5 stars

    Best Deal for Switch Online

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal for families with multiple switches. This will let you play switch games online and also lets you play select NES games for free on the switch. You can add up to 8 people for this yearly plan. Only costs $35 for a whole year!

    I would recommend this to a friend
  • Pros mentioned:
    Online play, Price

    Rated 5 out of 5 stars

    Delay in applying to Nintendo for existing members

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo Switch online is fairly priced compared to other online memberships for other consoles. You get access to great online play and some throwback games that can be fun. For animal crossing alone, this is worth it to play with friends. Delivery from best buy was quick to email, however, it took a few days to actually register on my nintendo online account after it was applied. Eventually it showed a full year extra. I already had some of my previous year left, so I assume this is the reason for the delay.

    I would recommend this to a friend
  • Pros mentioned:
    Online play, Price

    Rated 5 out of 5 stars

    Cheaper than other online subscriptions.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to play online. Not much to say. But I did end up buying it twice bc the first one I bought online from Best Buy and didn’t receive the code right away. So I had to go out on Christmas Eve to purchase again. A few days after Christmas they finally sent me the code, but I had already activated the other one, and it’s not returnable. But, they are stackable (thank goodness) so now we have 2 years of the family switch online. I’m very happy about the price compared to PlayStation also.

    I would recommend this to a friend
  • Pros mentioned:
    Nes games, Price

    Rated 5 out of 5 stars

    Solid value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Nintendo's online services were still free but this is well-priced for a year of online access for up to eight family members, maybe less so for fewer members. The NES and SNES games are a good bonus, though I wish those were still sold individually as well. I always recommend buying annually when discounted around Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Family plan, Online play

    Rated 5 out of 5 stars

    Great Value, SD Card Bonus!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. The family plan allows me to share this subscription with up to 7 of my friends so we can all play the old school games (NES, SNES, N64) as well as online for other games. Bonus this was a promo with a free SD card so that was icing on the cake. Wait for the deal to come around again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Family plan

    Rated 5 out of 5 stars

    Perfect For Families

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nintendo Family Membership. It's perfect for the kids to each have their own account. The digital code arrived in my email almost instantly. It was super easy to redeem. There was a promotion to get a free sd card with the purchase which made this an awesome buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will most definitely buy another one!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I bought for the Nintendo Switch!! I can play on line and even receive reward coins to get extra stuff!! Thank You Nintendo for making this an option for us to enjoy more fun in games!!! Thanks Best Buy for selling this in Your stores!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated Nintendo Switch Online. Brought it for my nieces and nephews, however, I find I like playing myself.

    I would recommend this to a friend
  • Pros mentioned:
    Family plan, Online play

    Rated 5 out of 5 stars

    Family sharing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for family membership. I added my nephews switch in account from my account for sharing family. Boys can play super mario online or snes and nes too boys love it. I say Only switch you have to do to add redeem in your account. Not website is not good helping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Family plan, Online play

    Rated 5 out of 5 stars

    Online

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to play on line. When you have a family with two kids and one is fighting over who can play online. Getting the family online card comes in handy. I like that with the family plan you can add up 8 family members for a low price that last for a whole year.

    I would recommend this to a friend
  • Pros mentioned:
    Family plan, Nes games

    Rated 5 out of 5 stars

    Great Deal for Multiple People

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can justify even one additional person the family plan is a better deal. You can add up to 8 people to a family membership and it costs less than two individual memberships. Also includes a library of NES and SNES games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Online play

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you can find folks to share this with. Delivers quickly and easy to apply to your account. Helps you play multiplayer games and also saves your progress online. Great for situations where you lose your switch for any reason.

    I would recommend this to a friend
Sponsored