Customers enjoy the camera for taking amazing pictures and the affordable price of the phone. They also appreciate the Android One operating system for its snappy performance and the durable build quality of the device. However, some customers have concerns about the phone being slippery and issues with charging after a few months of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 255 reviews
Rated 5 out of 5 stars
Best Android ever.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone. In such a short time of using it, it has already picked up how I use my phone and constantly suggest activities for me to be able to efficiently use my phone such us asking if i would like to delete temp files and actually opening up the folder when I say yes and providing a button to run the activity. I won't have to figure out managing stuff myself. Lots of other cool simple features which helps make the phone so user friendly and easy to navigate.
I would recommend this to a friend
Pros mentioned:
Camera, Price
Rated 5 out of 5 stars
Excellent phone.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for a family member. Love everything about it. Great Price. All features are excellent, especially the Camera.
I would recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Thanks, Skeeter! Nothing makes us happier.
Pros mentioned:
Camera
Rated 5 out of 5 stars
Grest phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
With Android One , the phone updated to Android Pie on the first day. Takes nice photos and is not loaded with bloatware.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Good Mobile from Nokia after long time.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice Mobile from Nokia after a long time. i compared it google pixel 2 and liked very much with features and design. the quality is very good
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
In itself a great phone.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feels solidly built. Has performed well so far. The camera, I'm very impressed with it, much better than my last phone, which wasn't bad. But this one gets great shots, even indoors. My previous phone was the same height but wider. The phone feels narrow but after using it this is preferable because it was always difficult to stretch my thumb to reach the left side of the screen on my old phone. So taller & thinner is better imo.
I would recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Thank for stopping by and sharing your review! We're so happy to know the device, and its camera specifically, are exceeding your expectations :)
Cons mentioned:
Slippery
Rated 4 out of 5 stars
Great phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great phone. Just a bit slippery so you have to be careful that it doesn't drop. Works great with most apps.
I would recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Thank you! We'll take your feedback into account.
Rated 4 out of 5 stars
worth it
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Owned it for 2 years , still works well.the charging port is little unstable. light, can use easily with one hand.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Pretty Good Phone
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good phone for the price. Had to switch from a Huawei because they stopped doing updates here in the US.
I would recommend this to a friend
Rated 4 out of 5 stars
Real Android upgrade
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I put my trust on Nokia again. So far so good. Real Android upgrade, yes All Nokia including Nokia 7.1 have Android One.
No issue yet. Bought it for overseas gift. Working fine.
Personally, I did not use this phone because the width of the phone is little tiny for me. Otherwise everything is fine. Waiting for an Upgrade model but Nokia 7.2 made Moto-like round camera which I don't like.
I would recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Thanks for your review!
Pros mentioned:
Design, Performance
Rated 5 out of 5 stars
Great value.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic design. Decent performance. No issues so far.
I would recommend this to a friend
Rated 5 out of 5 stars
Good phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using this phone for three weeks and haven't had any issues. It seems fast with minor lag switching between screens at times.
I bought it on clearance and have been happy so far. It's just as good as the more expensive ones.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
great value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
great phone for a great price, fast, reliable, amazing screen
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Best bang for the buck
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine and runs fast, screen is beautiful, better than some flagships, Android one program so you always get the Google updates direct for 3 years. I've owned the Galaxy line and still have an iPhone for work but find myself drawn to this Nokia and it's beautiful design. Camera works better than expected.
I would recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Thank you, Anthony! We're so glad!
Pros mentioned:
Camera
Cons mentioned:
Customer service
Rated 1 out of 5 stars
Great camera but....
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased my first Nokia 7.1 on Nov 13, 3018. I returned it after 5 days because the battery just died. It won't turn on at all. I exchanged it for the same model, due to the camera. If not because of the camera I would have chosen a different phone.
The call quality is not great. Even if you turn on the speaker phone it's not loud enough.
I have noticed the charge was getting slower each day, then yesterday it won't charge anymore. Really after 4 months?!!!
I will never buy a Nokia phone again!!!
No, I would not recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Hi there, Thanks for sharing your experience with us and giving us a chance to assist you. We highly suggest getting in touch with Nokia Mobile Care vía the My Phone app on your device. They can be of further assistance with this and are available 24/7! Hope this helps and thanks again for contacting us.
Rated 5 out of 5 stars
It DOES work on Verizon
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is listed in store as working with Verizon but the website and the cell phone experts working at 2 different best buy stores told me it would not. At one store they went as far as removing the tags on the shelf because there is no way this phone would work on Verizon. I have been using this phone on the Verizon network for a week now and not only is the phone incredible, the service is far better than my Verizon S7 ever got. I could have paid an additional $150 for this phone and still been impressed by the value.
(If you are going to use a new SIM card with this phone you will need to pop it into a Verizon phone and place a call with it to get it properly registered or you will have issues placing calls once you put it in the unlocked phone. Thats true for all unlocked phones you try to use on the Verizon network.)
I would recommend this to a friend
Rated 1 out of 5 stars
Horrible call reception + more
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Multiple issues.
Let's start with service first: Within an hour of buying it, I noticed a HUGE issue. I had 1 bar of service. I was on the phone with my service provider 4 times in the first 4 hours I owned the phone, trying to figure out the terrible reception. The other 2 phones in my house at that exact time, had full service.
Between everyone in my house, we've had 7 different phones (LG and different brands) over the past 3 years and have always had full service. Not with this phone. My service availability with this phone was continually bouncing between 1 bar and no service at all. Calls would be dropped. For example: driving to our local Wal-Mart is a 7 mile drive... I lost and regained cell service a total of 5 times in that short drive.
2nd issue: Battery life was terrible...because of the phone constantly looking for service I believe. The phone would be sitting on my desk for 2 hours, not being used, and battery life would drop by 10 - 20 percent. With moderate use, the battery wouldn't even last me until dinner time.
3rd issue: While talking on the phone, if I tipped or turned my head ever so slightly, the screen would occasionally wake up and my cheek would hit the mute button and I was unaware of this. I could hear the other person, but they would think I had hung up on them or the call had been dropped. This happened frequently.
I actually returned the phone at the 2 week mark after buying it...Even knowing I would have to pay a $35 restocking fee to do so.
No, I would not recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Thanks for your feedback. We appreciate your time and hope you'll consider us again in the future and consult Nokia Mobile Care for assistance with issues you may experience https://www.nokia.com/phones/en_us/support/
Pros mentioned:
Camera
Rated 5 out of 5 stars
All good ...so far
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had the phone for about ten days and have been impressed with the phone so far. Does everything that I need well. Great screen, fast response and a good camera for the price. For the price a very solid offering from Nokia.
I would recommend this to a friend
Brand response from Nokia Mobile team
Posted .
Thanks, Khal!
Rated 4 out of 5 stars
Overall, very good value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone looks great and works well (android 8.1 installed, 9 upgrade scheduled in November). Only disappointment is call volume is too low, common complaint, hopefully fixed with the upgrade.
I would recommend this to a friend
Rated 4 out of 5 stars
This Nokia 7.1 smart phone is almost an excellent.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I still have this Nokia 7.1 cell phone. The reason was this. Winter day, the temperature was around seven degrees Fahrenheit, I spent about 30 minutes taking lovely photos, suddenly, Nokia 7.1 got frozen and, I could not continue my cession of photo-shooting. So, I warmed the phone and after five minutes, I was able to continue my excursion.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is a great buy for the price. And you are not tied down to a carrier