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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the camera for taking amazing pictures and the affordable price of the phone. They also appreciate the Android One operating system for its snappy performance and the durable build quality of the device. However, some customers have concerns about the phone being slippery and issues with charging after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 255 reviews
  • Rated 5 out of 5 stars

    Good size and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Nexus 6P with this phone. It's a bit smaller, narrower, and lighter - which is welcome. The screen color is more accurate and the camera is much faster with HDR processing.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, TomP! NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Works great, Poor quality screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works very well and is very fast, the only thing that bothers me is the construction of the screen. After having this phone for less than two weeks the screen was very scratched up, which is not visible when the screen is tutned on, but it's very annoying when it is turned off. I mostly keep it in my pocket and it's the only thing I put in that pocket, so I don't see why it would have gotten anywhere near that scratched up. This phone screen scratches much more easily than any other phone I have every owned, and seems to scratch itself or get scratched on cloth. I would have liked to give this a 5 star review and would have, except for the problems with the screen.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for your thoughts! We appreciate your feedback. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Good phone for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good battery. in general it is a good phone. The camera has a good resolution. The only thing I don't like is that it takes 2 hours to charge 100%.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Jhosua! NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good phone for kids!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price and it does everything that the expensive phones do except the camera quality and speed.. to me the speed more than acceptable

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Selvan! We're glad this works for you and the fam. NokiaMobileprofile1

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone at reasonable be price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to replace an aging Nexus 5x, which was suffering short battery charge life and other issues. She can complain no longer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Android lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has the 4gb ram, front and back cameras are awesome, phone is beginner friendly, zero issues with phone at all. Totally recommend this phone

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      What a great review. Thank you so much! We're glad you're enjoying your Nokia. NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Somewhat disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I would expect better. Occasionally lags battery so so. Screen is real good. Android one a plus. But if I had to buy again I'd probably spend more for better.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Stan,
      Thanks for much for sharing a review. We'd love for you to connect with Nokia Mobile Care about the battery and lag issues you have experienced. You can reach them 24/7! Through https://www.nokia.com/phones/en_us/support/ or on the My Phone app on your device. NokiaMobileprofile1

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    So far so good..seems to be a great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using the phone 2 days ago just took a picture looks pretty good to me have not had a chance to do much with it but I really like it so far

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Great news!! Welcome to the Nokia family :) NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Fast loading, good camera, good phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone to have for it's price need a little work with some browser issues not letting me type in things on certain websites though but good price for a decent phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very good phone for someone on a budget!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for someone on a budget! Its design and 64 Gb of internal memory are a must!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Jedorian!! It’s all about design, performance and affordability :) NokiaMobileprofile1

  • Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone. Super comfortable to the hand but a little slippery. Still love it.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your 5 stars, Gigi! NokiaMobileprofile1

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Nokia cellphone has great battery life, notify's me if incoming calls are spam, is lightweight and has vibrant screen color

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We're so glad you're enjoying it! Thanks for stopping by and leaving a review. NokiaMobileprofile1

  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value of money. Best build quality. Good android experience. Need good Customer service.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you! We’re so glad you’re please with the device :)
      Did you have a poor experience with customer service? NokiaMobileprofile1

  • Cons mentioned:
    Charging, Customer service

    Rated 1 out of 5 stars

    Reliability issues bad customer service.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth a penny. Reasonably good spec on paper. But serious quality issues - stopped charging after a couple of months. Plus customer service of Nokia is just terrible - they decided that there is moisture condensation which caused the problem and that it is our fault. That's the last Nokia we bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money, Nokia does not honor warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. Save your money. Ignore the hype. Great marketing. It’s slow, sluggish and apps crashing is a real thing with this phone. I started noticing that the cellular reception was poor. Difficulty making/receiving phone calls in buildings of any significant size. I felt it was time to contact Nokia about the problem, hoping that the warranty would kick in. I sent in my phone after contacting their website and providing my IMEI. When I got my phone back, Nokia attached a letter stating that they found "water damage" and would not honor the warranty. I found this to be ridiculous as I use my phone at home and in the office and never immersed my phone into any water. In any case, I am now stuck with a Nokia phone after 5 months that doesn't work properly. There's no recourse. If you think logically about this, Nokia can claim water damage for every possible defect on their phones which absolves them of any responsibility. The bottom line is that how can I prove that my phone wasn't dunked in water which it wasn't? Anyhow, if you want to buy this phone or any Nokia product for that matter, stay away if you want assurance that their warranty will be honored. It won't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Beautiful phone with all the features of a great p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking phone with all cool features, a great camera to take amazing pictures. Battery life is satisfactory takes through all day .

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We hope you enjoy your 7.1, King! NokiaMobileprofile1

  • Rated 5 out of 5 stars

    NOKIA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you’ll expect from an Android okay picture quality and durable

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing, John! NokiaMobileprofile1

  • Rated 4 out of 5 stars

    good mid-range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used for a week, stable performance, not particular fast, no calling voice issue found on other reviews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budgut phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in Jan 2019 and it's working great so far. I use my nokia for daily basis and it's doing a great job. Only thing hard is to adjust brightness in day time or light.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Karan! What's your favorite feature? :) NokiaMobileprofile1

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone. It has all of the features he wanted, and the battery life that he needed. Highly recommended.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      That's awesome! Thanks for sharing that with us and for recommending us to other users :) NokiaMobileprofile1