Customer Ratings & Reviews

So I placed an order for this rower around noon on Thursday 11 June, and got it by 8 AM the next morning - so AWESOME service Best Buy. That was great. I got the rower out of the box and set it up per instructions, and after doing a few test pulls I noticed a few things: 1. The flywheel is defective. Something inside is rubbing against another component - it sounds like the right side of the wheel is bent out of shape/defective. 2. Even with the air resistance at 10, with a magnetic resistance of 20... This machine feels very weak. I may have had a different opinion if I was actually able to row more than a few strokes and could complete a full workout, but really it doesn't seem to compare to the Concept2 out of the box. The kicker is that after spending the next four days trying to get a hold of NordicTrack/iFit to have them troubleshoot the rower with me, a customer service rep finally told me that the part I need to replace is out of stock with no replenishment date in sight. So my options were to either wait indefinitely while my warranties/service contracts were running out, or to return it to where I ordered it from... so it looks like I will be returning this to Best Buy later this week and honestly, I may not order NordicTrack equipment again (the customer service is a nightmare to pin down).

A budget machine in every sense with few features to get excited about, It's quite a sturdy machine that should last longer than most machines for the cost, it's quieter that could still get your heart rate up and help get you fit.

I'm just getting back to working out since the pandemic. So pleased with my rower. I can go fast or I can workout at whatever my pace may be. Excellent piece of equipment. Easy to use.

I got this on sale as surprise gift for my husband, due to gym closed during pandemic. It is worth! Definitely recommend to anyone to try it and especially it is saved space! So easy to assemble and set it up.

It’s times of Covid, and we are stranded indoors. At my primary home I have a small gym with a stairmaster and stationary bicycle. The latter is my primo device, being 72 and with spinal issues. In my beach home with my club gym closed, I needed a personal device and selected a rowing machine. So far it’s OK. Easy to assemble, reasonably priced, compact, but not entirely user friendly. The screen is too small for senior eyes and not self explanatory. Yes, there are 20+ programs, but no insight into how one might discover a suitable one. The ‘Infit’ free program doesn’t appear to offer rowing programs, and certainly not on the minny screen. The device doesn’t provide as much strength training for my lower extremities as I anticipated, or in comparison to my trusty stationary bicycle. I’ve tried some adjustments, but nothing has yet clicked. I remain optimistic and will seek modifications that may prove satisfactory. Glad to have it and hope it meets up to my optimism. PA

It's a legit rower. The programs are ok, but I just row and change the resistance which works for me. It's great because you can fold it up if you have a smaller space.

Didn't like having to create an account with iFit before it would work, but other than that the rower is easily setup and easy to use

High quality rower. Great customer service. The Best Buy Geek Squad delivered and installed the rower in our home with professionalism, friendliness and adhered to COIVID precautions.

I'm a beginner at this and the free trial helped me with initial movements. This product is easy to set up, can be placed in a corner when not in use.

Not high tech but does the job. Sturdy equipment for daily use. I'd purchase again instead of some of the over priced high tech rowers on market.

Good resistance and comfortable to ride. The screen is bright and easy to use. The fold-up option is also easy to engage and very nice t be able to store away if needed.

Very nice. Easy to assemble and use. Ifit is nice but rowing while watching TV works great too.

The only drawback of this equipment is the IFit which you can choose not to use. This machine runs like a dream and feels sturdy enough to last years.

The fact that this folds in half to save space is dope. Easy to function and set up.

Exactly like the picture - easy to use. Geek squad was extremely friendly and did a really nice job delivering and assembling it.

An awesome machine! What a great full body workout! Definitely a great buy!

Haven’t had any issues with it. Seems to do the job for the most part. You push and pull... makes a pretty good smoking bench too

Great machine for the price. Quiet, sturdy and worth the money. Easy set up and easy to move. Great buy for the price!!!

Great way to exercise with low impact. Easy to install and fast shipping.

This rower was the best investment for the money and can fold up out of the way when not in use.