Customer Ratings & Reviews

Router has good range and easy to set up with the app. I like the security features and control of content for kids tablets and computers. Great router for your everyday consumer who has Security on his or her mind and can set up without having to be a networking expert. Will cost $10 a month to keep the security features after 1 year but even if you decide not to still a great basic router.

Don't waste your time or money. Norton support sucks!

I have to say I really like this router. The design is really nice. Doesn’t look the same as all the other standard routers. Setup was very easy via the App. Took me about 10 to 15 mins out of the box to get things going. It’s a simple interface that secures your network. With all the IOT devices I have in my house, I’m glad to have some security from the router level.

The Norton Core WiFi router is designed to protect most of your network devices from outside threats, not just PC’s and Mac’s. The box (which is rather odd looking) is installed between your internal network and the internet. It replaces the functionality of whatever was doing DHCP, NAT, port forwarding, Although my DSL modems does have the ability to go into bypass or bridge mode, I was never able to get it to pass through the request for PPPoE credentials. I finally gave up and left things as double NATed. Another issue is that the IP Adress range that it uses to issue address from is not adjustable. It uses an entire Class B range, 172.16.x.x, with a subnet mask of 255.255.0.0. That is unusual in of itself, but the addresses it issues seemed rather random. I ran a network scan, and discovered that the Core appears to create a new virtual interface and assign an address of 172.16.x.1 and issues the address of 172.16.x 2 to any device. However, each device still gets the entire mask of 255.255.0.0. This is a configuration that I have never heard or seen before. It appears to work OK, however. The app used to manage the Core allows you to add people and add devices to them. You can pause the Internet for individual devices, all assigned to a particular person, or all devices. You can also set up blocking and time limit rules for the same groupings. After having this device installed for about a week, I have unfortunately uninstalled it. It was causing too many weird anomalies that I could not resolve without removing it. I am rating this as a 3 star, as I think it may work for many if not most people, but for at least my network, it caused more issues than it was worth.

This is by far the most interesting router I have ever seen! The range is fantastic and it looks like it's from the future. Of course the security is top notch, it has the best security features of any router I have ever used. Definitely a great addition to any house with internet of things devices since it protects those as well.

I was considerably objective before installing and configuring all of my devices on my home network for the Norton Core. I have a NUMBER of PCs and mobile devices in my house (I'm currently protecting 2 Windows 10 Laptops, 3 Macbooks, 5 iPhones, 5 iPads, 1 iPod Touch and 1 Android phone.) - I've never really thought about anti-virus or intrusion protection for my devices beyond built-in services (I own and use most of the above regularly - 7 of the above are for ME or for work!) and my kids were practically in kiosk mode just to use their phones and tablets for basic web and video surfing with restrictions maxed out. But things are changing in my home - My oldest daugter is approaching her teens, and has her own cellular line now. My wife continues to want "just works" functionality, and didn't like the headache of WiFi coverage issues in our home, but also didn't like the Mesh network nodes everywhere. In addition, I see a growing need to provide additional parental controls NOW to my kids while they're young to set a precedent of management and use monitoring/limits for them as they get into the years where these devices could become a problem. Thats where Norton comes in with the Core and the included suite of products: Hardware/Router: At first it seems just like any other wifi device. And for the most part, the hardware is. The exception being that it is the FIRST device physically to cover my entire ~2500 sqft home with ONE DEVICE! I had resorted to a 4-node mesh network (one of the most popular) before this, and that offered decent coverage, but mesh networks still dont work well with things like video doorbells, certain wireless remotes and apps that depend on not being on a heavily segmented network - There's just too much going on behind the scenes in a mesh. This Core device covered the far reaches of my home well enough that I was still able to get my full Internet speed even at the furthest point. The other advantage over "Mesh" configs is that this device has an Ethernet switch integrated, so I can still hard-wire up to 3 Ethernet devices to the router without resorting to an external switch. This is old hat on traditional routers, but these modern devices seem to be eschewing wired ports which diminishes the experience for those of us running a home office with mini streaming servers, etc. that need the wired connection. My only complaint with the device as a router, is that configuration is AGAIN only available via a mobile app - I dont like having to dig out my phone to make a network change or review parental control content and Id love a web interface at least inside the network to do everything. Also, said mobile app is pretty limited when it comes to actual network configuration - You can do port forwarding, reserve static IPs, etc. but there's no way to specify your own IP range if you have a preference as to the appearance of your class C subnet (nerd stuff/neat freak stuff, I know - I just prefer a "10.0" range vs the one offered (at least its not a "192" address range!) Security Features/Management/Parental Controls: On top of the router itself, which does a phenominal job of managing traffic, and offering strong signal, the software suite included is phenomenal. Norton bundles the Core with 1 year of included Norton Security Plus (a specialized SKU it brands as "Norton Core Security Plus" which offers a special licensing model also - Unlimited devices (PCs, Macs, and mobile) under a single subscription. This makes sense for the modern home where devices are burgeioning with digitally native kids, etc. The software is the same on mobile devices as is offered from Norton normally, and the PC version seems to be largely the same (I'm not closely familiar with the non-Core-aligned offering.) - The Norton Anti-Virus and Intrusion protection has always worked well, but it seems to be seamless in Windows 10 - No noticeable additional CPU or networking overhead. Every device on the Core network will want to have this installed, and I had no trouble with my Macs, iOS devices, Windows 10 PCs, and an Android phone installing the core software and saw no performance impact from real use. The included Parental controls are two-stage as well - While most modern family-oriented home setups offer "bedtime" and "pause" controls for the network or device groups, Norton Core and the Core Security Suite let me configure the following: - House Rules for each age group/child - Web filtering/monitoring - Text Message monitoring (Android Only) - Time Limits - Scheduled downtime - Pause for users AND individual devices - Appropriate sites filtering by age group - Individual site blocking (useful for blocking Minecraft or YouTube on specific devices, for example) This is all accomplished on-router and in concert with the parental control abilities of the Norton Security Plus and Norton Family cloud products bundled with this service. This means that your child's phone or tablet is equally manageable when roaming on other WiFi and Cellular networks even when away from home. This is a key differentiator of the service and device. I didn't have any trouble installing the services, but it might be confusing for a non-IT person, as you need to install separate client apps for Norton Mobile and Norton family on each iOS/Android client, and separate Norton Security and Norton Family apps on desktop/notebook PCs. What's cool about the PC version is that you can specify management of each Windows user, so you can have a multi-user home PC or shared laptop that gets management for the kiddos, but Mom and Dad are free to be adults. The intrusion protection and packet inspection seems thorough, and you can specify more stringent packet inspection, which may result in speed impact, but I kept everything at the recommended levels and it dind't seem to affect performance at all. Speed tests and local responsiveness weren't noticeably impacted. The router configuration also protects Smart devices on your network as it analyses packet behavior for them, but you will want to turn off their "management" in the app, so as to increase your network security score, as you cannot install the software-side on IoT/Smart devices and the behavior analysis still happens. Additional thoughts: The router is an elegant looking device, and even comes with cord management for the power and ethernet cables that would come from it. I didn't do too much testing on the included 2 (yes, TWO) USB 3.0 ports on the router, but when I connected a Thumb Drive or External HDD sharing was a breeze and performance was great! If this router supported iTunes sharing, we would be selling a home server! :) All of this is free for the first year, but also WELL worth the ~$10/month thereafter. I'll be keeping this as my new home network and paying for parental controls as my kids grow... And as my home network becomes more and more complex. I'm still surprised at everything this thing can handle! I will be recommending this thing to anyone looking to get the most out of their home network and home security investments!

It was simple to setup, looks really nice and just works. I'm not going to pretend I know exactly how it does it's thing, but I enjoy the control over my network and streamlining my 2.5Ghz and 5Ghz connections.

This was easy to set up and get going did notice a bit of drop in my speed might tinker with the settings a bit more. great security. design was neat.

The Norton Core Secure Wi-Fi Router is really easy to set up and I love knowing that I am doing everything I can to protect our devices. I also love that the Norton Core does not have to sit on your desk. You can place it in an unobstructed spot and get great network and device security.

I am a long time Norton/Symantec fan, having used their virus/internet protection software for many years. I pre-ordered this and was excited to be able to protect the various smart devices in my home, in addition to my computers. Initial set up was great, very easy with the app and no problems at all. It initially worked well with better range than my previous router, and I would have given it 5 stars. However, more recently, our WiFi network does not consistently work well. Often, we are unable to load websites, though we do not get any sort of error message (they just hang up trying to load the site). After restarting the router, it usually improves again for a while. However, we are now at the point that we are restarting this at least once a day, sometimes more than that, in order to get our WiFi network to work. It has become very frustrating. We have the latest firmware update on the router, and we have the latest iOs app on our phones, so that is not the problem. I have also experimented with turning off network inspection to see if that is the issue (which is suggested in some Norton responses). That usually does not help either. So I don't know what else to do with this. If they could fix this problem, I would improve the rating and recommend it, but as of now, I definitely cannot recommend this.

Ever since using the Norton Core router, our internet connection has become more reliable, fast, and consistent. It's provided great security for all our devices too. It prompts when we're being directed to a suspicious site and blocks malicious sites too.

As a gamer (DOTA 2 !), consistent internet performance is imperative for me and therefore I choose my routers very carefully. The Norton Core is an excellent router but the main selling point of the router are the added security services which cost money after one year. Therefore it comes down to be a normal router if you dont buy the extra services and to be honest you can get the same internet services with a router less than this. So the bottom line is, it is a very good router with good and consistent performance but if you are not looking into getting this for the security features than I suggest that you get a normal router.

I have used other brand of routers, including the now popular mesh system. I like this one a lot - it has provided a consistent connection and my online gaming has been great. The added security features are incredible as well (especially in our current world). To top it all off, the router just looks cool - very cool looking product. I would definitely buy another.

to start; Pros 1-the looks of this thing had me sold 2- The security features a great idea Neutral; 1- After the initial period $$ for continued protection Negative; 1- does not support USB Storage (cannot map drive) 2- gets hot stops working 3- long waits phone for tech support 4- ethernet plugs not the easiest to plug in (design) 5- only works through cell phone no computer interface, if there are issues with the setup it cannot be diagnosed and corrected. 6-Too sensitive 7-Overseas tech support

Simple setup and streamlined app. Traffic monitoring to detect malicious activity. Extends protection to IoT and other smart devices. Unlimited device licenses for antivirus software included. Parental controls. Average router performance. No venting. Lacks VPN functionality. Best features require monthly subscription fee after the first year. I did have a few issues with streaming 4K content and Gaming, but overall wasn't that big of an issue

Connecting to my home network switch via the three remaining ports on the back, underside of the Norton Core was impossible at worst and difficult at best. The scallop shaped cutout does not allow sufficient room to bend standard cat 5e or cat 6 Ethernet cables. A Norton Core marketing/security feature is the ability to set-up and control the Core via smart-phone however, connection to the Norton Core router via smart-phone is useless if you don't have three bars consistently. I was unable to complete the set-up process because I don't have consistent wireless connection at my home location and the Norton Core has no provisions for connecting to the router control panel via http gateway IP address.

Where to start with this product. The overall look of the product is actually really cool. It looks like something from disney and actually is quite small compared to other routers which i like. The ports on the bottom/back are somewhat obnoxious for someone with larger hands and make plugging in ports a little bit of a pain. Going on to the setup, the setup is super easy to get it going out of the box through the application. It should be noted that the management of the router is completely done through the mobile app and there is no web interface that you can access from a computer. The app is easy to navigate for the most part and any beginning user can figure out how to do things through a few minutes of playing. Now...going on to the issue...the support that is received after purchase if there is an issue is horrendous. I have an issue where a device in my house is using exorbitant amounts of data. When i went to check the app to find out which device it was, i received a message that i had to renew my subscription even though i just purchased the device. i chatted with norton who advised it was a bug and that it would take 48 hours to resolve. after 48 hours the issue was not resolved so i tried calling them to which i was hung up on twice by the IVR or agent. I chatted with the company again and was told that it would take another 48 hours. This issue with not being able to identify a device creates a network security issue as well as the service i received is why i would not / will not recommend this product. Buyer beware

With kids and their friends constantly bringing devices into our home, it’s nice to be able to monitor what is coming online and to be able to protect against malware. I can create secure guest networks easily. As the owner, I can set a time limit and when the time is up, I can simply extend access or let the guest network disappear.

Have had this product for about 2 weeks and was easy to setup. The Norton Core has issues with running some gaming programs. Get ping spikes every few minutes and rubberbanding issues.Others have had this issue as discussed in the Norton Community. Great product concept but needs some work. Have had to shutdown the unit til Norton fixes the issues.

I love the look. From day one when I set this up my security score has been in the low 200's. I called the help line to talk about the continual error messages I receive on the app. One being my password is too weak (even though I've included all special characters, length and numbers, etc.) Second: that they detect another network. I cannot make my router a bridge so I turned off all wifi as they suggested. So I'm meeting requirements but continue to have this low security score. While taking to a help desk member he told me there was a flaw in the app and a new version will correct these things. Still now almost three months I still have the same issues plus now my internet hangs up and I have to turn it off and restart it to clear it up. Not to mention I had to restart my wifi on my router to run my xbox one because I was constantly being kicked off the game server (which was the cores problem) since I've had no issues now that it's back on my internet providers wifi. I asked to be contacted about this and I'm still waiting to hear from Norton... I would like to get this resolved because I have other devices that require a connection to the internet to function. I cannot have my internet clogging up and needing to be reset all the time. If this can't be fixed I want to return it for a refund and I'll buy something else more reliable.