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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $294.99

Customer reviews

Rating 3.9 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers love the Kraken Elite 360mm liquid cooler for its efficient CPU cooling capabilities. They appreciate the large and beautiful built-in LCD screen. Customers are pleased with how easy it is to work with and how it keeps their CPUs cool.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Cpu cooling

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LCD is large enough and can be customized through the NZXT software. The fans included in this box are not loud at max speed. My cpu (Ryzen 7 9800X3D) stayed cool, around 35degrees Celcius at idle. The LCD screen is large, so do keep that in mind while doing build with this.

    I would recommend this to a friend
  • Cons mentioned:
    Missing wiring

    Rated 1 out of 5 stars

    BB doesn't check open boxes apparently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew open box purchases were risky business, but I had seen that Best Buy's "Open Box Excellent" status was for products that were unblemished and included all components. This was not the case. Most importantly, the wiring for the cooler was missing, it was completely inoperable. there was also a streak across the braided cable sleeve, which may have been just thermal paste, and there were impressions on the copper plate from a cpu. I do not know if all of the screws and such were included, I didn't get that far before realizing this was useless to me. Do not trust Best Buy to verify that everything that should be in an open box is there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and silent AIO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised how big was the AIO head. Tamed my i9-14900KS for less than 75C, couldn’t ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good aio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, everything well organized, a beautiful LCD, so far no problems with the LCD and the NZXT software, everything works wonderfully, the tubes are flexible, I like it

    I would recommend this to a friend
  • Pros mentioned:
    Cpu cooling, Quick installation
    Cons mentioned:
    Rattling noise
    Best Buy Employee

    Rated 5 out of 5 stars

    AIO

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to install, LCD screen looks great, and it comes with the AMD and Intel brackets. There is a rattling noise inside the pump caused by air bubbles which can be fixed by putting the pump at 100% until it’s gone.

    I would recommend this to a friend
  • Cons mentioned:
    Cheap tube, Led ring diffuser

    Rated 2 out of 5 stars

    Expensive but poorly built.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have listened to the other reviews. A few main points regarding this CPU cooler, ill start off with objectively true things regardless of opinion. 1. The tube sleeving is cheap, frays apart, and looks “baggy.” 2. The LED isn’t properly diffused so you can easily see the LEDs on the pump block. 3. If don’t have CAM running, the LCD screen is irrelevant 4. Very expensive. For being $315 after tax, this is very disappointing. On the flip side, if you are already running everything NZXT, and want good performance, this does well. Kept my 9800x3d at 67 degrees C at max load. If you want this for aesthetics or performance, you are better off looking at alternatives. Maybe NZXT can improve the general build quality of this in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cpu cooling, Ips display

    Rated 5 out of 5 stars

    Good AIO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the bad press that NZXT is getting right now, they still make great AIO coolers. Yes, they do come at a premium because of the screens and the obligatory inclusion of fans, but this cooler knocks it out of the park. I just recently upgraded to a 9800x3D and decided to pair it with this cooler. So far, the temperature has not gone above 65C even under load, and idles between 38C and 42C. I would definitely recommend to anyone who can afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Best Kracken AIO yet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredibly quiet, making it perfect for gaming or just chilling out and streaming different media. Installation was very straight forward and easy to understand from the included instructions. It keeps my CPU low 30 degrees Celius idle with an Intel 13900k. The built-in LCD screen is beautiful. It can display up to 3 different info readings at once. I have mine set to display CPU clock speeds, CPU temp and CPU load. Overall, I'm very happy with this purchase and would 100% recommend this AOI for anyone who is looking to upgrade or just build a new PC.

    I would recommend this to a friend
  • Cons mentioned:
    Cheap tube, Led ring diffuser, Qa

    Rated 1 out of 5 stars

    poor quality product never buy NZXT again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when this elite 360 RGB model lunched, but when I installed it, it lack the QA and looks very cheap, the LED ring diffuser showing every single LED and the screen is LCD not OLED, it clearly shows the black backlight, and finally the tube looks very cheap not like previous models, it is the time to say goodbye to NZXT

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Display

    Rated 5 out of 5 stars

    2024 kraken elite radiator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely gorgeous new design for the 2024 kraken radiator helps my pc look more amazing and the bigger display is much loved

    I would recommend this to a friend
  • Pros mentioned:
    Cpu cooling, Display

    Rated 5 out of 5 stars

    Keeps CPU cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with and keeps CPU cool with a large display

    I would recommend this to a friend
  • Pros mentioned:
    Cpu cooling

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the LCD screen. Really kept my cpu cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great no bugs and just fits perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Move on if you have the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is an improvement from the previous model, but they cut back costs on the AIO tubing. Really bad quality with kinks and horrid sleeving on the tubes. For being a NZXT buyer for over a decade, this is a disappointment of a product.

    No, I would not recommend this to a friend