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Customer Ratings & Reviews

Your price for this item is $699.99
The previous price was $849.99

Customer reviews

Rating 4.5 out of 5 stars with 177 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 177 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Fantastic scooter fast reliable strong battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is a wonderful scooter, it is very fast with alot of torque and the battery is superb. Charges very fast, I can ride for miles and come home to charge it and it still has 90% battery life. The neons are customizable through the app you can change the color and the flashing pattern. Its nfc chip key card keeps it locked and the neons flash white and it locks up the wheels when someone tries to start it without the key, giving peace of mind. The only negative is the front tire went flat on me and the valve stem broke when i tried to refill the air, going to try and exhange it but not sure if best buy will accept that return.. It still rides on a flat tire but im nervous the tire will come off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OKAI ES30

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter for my son who recently got a very good job in Manhattan. The driving commute from Long Island was insane. So he decided to take the train to work. However, there are many blocks even after the train stop to his place of employment. So I decided to get this scooter as a gift and it has been amazing. It is holding up very well over the past 2 months. And I must say my son is not easy on things. He loves it and the price was perfect at Best Buy. Looking to buy another scooter through Best Buy very soon, as this one is perfect but kind of heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Range

    Rated 4 out of 5 stars

    Is a pretty good and it lasts pretty a long time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It rides pretty good and it last a long time why are you riding it and it'll get you from point a to point b so I think this is a great team for people who just want to go somewhere and back home and a little bit more

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Besy Buy so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Neon Pro Foldable Electric Scooter for my stepson last October, and it has proven to be an excellent choice. He commutes to and from work at McDonald's with ease, praising its reliable performance. The scooter's battery life has exceeded expectations, making it a worthwhile investment for its price. Overall, a great buy for anyone in need of a reliable electric scooter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Range

    Rated 5 out of 5 stars

    Okai neon pro charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great battery life dependable will get u where u gotta go and back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scooter!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for a few years to buy one. I commute in DC every day during the week and wanted a change for the summer this year. This scooter is awesome. Battery life, charger, soild equipment. The build is strong. Haven't had a chance to try the app yet but will mess around with it soon. My 1st ride I fell in Luv.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    OKIA Electric Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Having a problem with front tire. Customer service seems to be awesome. I’m still in the process of finding out what is causing it . But once again great customer service. I would totally buy another one. I highly recommend this scooter. Scary fast. I recommend buying a helmet. I yet run out of battery power riding it through the day. Cause you ride it so much you kinda get to the I have to take a break point before the 50 mile battery life ends. Super awesome. Totally recommend. Also fits easily in my jeep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter It drives very well, the battery lasts a long time, you can carry it with you everywhere, it is very practical, my son loved it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Okai Pro, Commute Bliss!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buckle up, folks, because the Okai Pro electric scooter is an absolute game-changer! From the moment I hopped on this electrifying ride, it was clear that we were meant to be together. This sleek and powerful machine has turned my daily commute into a thrilling adventure. Who needs a car when you've got the Okai Pro? Its lightning-fast motor, impressive range, and futuristic tech features make it the ultimate companion for tech-savvy, thrill-seeking commuters like me. It's not just a scooter; it's a lifestyle upgrade. Say goodbye to gas-guzzlers and hello to pure, unadulterated scooter bliss with the Okai Pro. Trust me; you won't be able to wipe that grin off your face once you experience the magic of this ride!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best scooter I've ever owned! I love the features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome scooters!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of the nokai scooter’s they work great and look great and battery last so long as well their pretty fun to ride around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OKAI Neon Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter have a great battery mileage and also come with a amazing speed of up to 20 miles a hour

    I would recommend this to a friend
  • Pros mentioned:
    Good quality, Speed

    Rated 5 out of 5 stars

    Excellent scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built like a tank, and true to its speed- able to go 20 mph in the sport mode. I haven’t been able to test the 50 mile range, but the manual does state you need a flat surface, no hills, perfect 75 degree weather, etc. Basically expecting half the estimated range. Did some reviews and the Okai is far better than the competition in just about every aspect. Overall a fun experience and looking to ride to work when it gets warmer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EScooter for getting around college campus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This EScooter is absolutely essential for traveling from class to class at the University of Georgia. It works well when going uphill and reduced at lot of time walking to class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great scooter. Actual range is about 25mi.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall fantastic scooter. Had a few issues but great overall performance. It has a 850w motor which is plenty of power. Speed is capped at 20 mph giving you great range. Brakes could be better only have a rear disc brake. The screen is very bright in direct sunlight. Overall fantastic product although had to return mine due to a few issues. The build quality is so good it almost feels cast from one piece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neon Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well…I’ve gotten use to it. But within the first 3 days the shreader broke, from the tire. It doesn’t take much to scratch up. At 400 miles it’s great, after I fixed the issues. If not you gotta go thru the whole “return” process. I’m 75% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, quick to load, you have my approval to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice scooter with the right amount of technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Okai Neon pro is a well designed scooter with the right amount of tech. The safety is great too with good breaks and big tubeless tires. The top speed is 20mph and hills are very easy for this scooter. The excelleration is nice and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Okai scooter is awesome!!! I go everywhere on it. People stop me and say I see everywhere. And people want to know where I got it. I tell everyone about it and how much I love it. Okai and Best Buy keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas was awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg my husband was like a big kid on Christmas morning. He loves this electric scooter

    I would recommend this to a friend