Customer Ratings & Reviews

The day this phone became available at Best buy I immediately paid for it and picked it up at the store. I have never had a cell phone setup as quickly and as thoroughly as this one. This phone cannot be beat, Samsung can't even come close, this thing functions like a well-tuned Swiss watch, it's very very user friendly and you can tweak the settings to every need that you have, this is definitely the flagship phone of 2025, good job OnePlus and thank you Best buy because the price was very reasonable

I'm glad I went with black for the phone. Black is the only color that has a black camera bump and I like that a lot more than the silver camera bump. The phone looks very sleek and the software is super smooth. Would definitely recommend the OnePlus 13 if you are on the fence about it.

The screen alone with Aqua Touch 2.0 is one of the best reason I sold my iphone 16 pro max for this phone, as I've always have a sweaty palm and none of the currently out phones work well for me. The fact that BestBuy having it before Oneplus ship date is wild. I'm sad that I can't get all the free gifts from Oneplus such as the watch or the earbuds, and $100 dollar off when trade in any phone but other than that, trust me this phone is crazy good for the amount of money you paid for it. The charging speed is mind blowing, I limited my charge to 80% and plugged it in for 15 minutes in the morning, and it would last me the whole day and if its not? well I only need to charge it for another 15 minutes.

Last year OnePlus released one of their best devices, a return to their roots one would say with the OnePlus 12. A phenomenal device that offered flagship specs at a price that was simply unbeatable in the USarlet even at the highest storage option. It wasn't perfect but it was very close, but that meant the successor had to do more to really stack up to its predecessor. This year's OnePlus 13 is just that. It takes everything that went into the 13 and amps it up a little bit more and creates an even more capable device if you can even believe that while still being at a very reasonable price for what's offered. Continuing the trend that OnePlus is known for which is building a device to make the most out of the chipset it's using, the 13 is no slouch when it comes to raw performance and capabilities. Yes the main camera is technically a minor downgrade but with that you gain a bigger and better battery, a powerhouse SnapDragon Elite and charging speeds that embarrass the competition with the best screen on a mobile device to date and the first ever to receive an A++ rating from displaymate. The 13 is sturdy and build to last and it better be as OnePlus brought not only IP68 to the table but went a step further and got IP69 as well. So this thing is built to last and literally take the heat. And when it's hot you can blast it with some water jets and it'll still live (I gambled and tried this with a high pressure sanitation hose and and still running strong). The OnePlus 13 is easily the most powerful device they've brought to the table and definitely deserves a place on your radar if you're in for a market for a brand new device. It's sleek and powerful and is still going to undercut the competition with it's great price for value. It may not be 100% flat screen like it's little brother the 13R but it's certainly a polished device with subtle curves that don't pose high damage risks. Seriously if you're wanting a phone that can do it all and charge at 100w from dead to full in less that half an hour then this is the device you're looking for. I purchased the black variant that has a rosewood-like design on its glass back similar to how the previous OnePlus 12 had a flowy Emerald that look like marvel and flowing water. It's definitely a beautiful phone with the light catches those subtle lines creating the wood-like texture. The white version is a glossy burlescent white that matches with one plus is white accessory designs. And the blue version features a plastic back with a microfiber vegan leather finish on the top of it that truly stands out. And because the back is made out of plastic you don't have to worry about breaking it. Seriously don't overlook this brand and what it has to offer especially when it comes to the 13 series.

Tested out the phone over the past few days. I'm coming from an almost four-year old Samsung S21 Ultra 5G. This phone is almost identical in size weight and feel to that, with the OnePlus screen being just ever soooo slightly wider (maybe by 1/8th of an inch). I was expecting this to be a nice bump up from the S21U experience based on all of the reviews online. I had tried an S24+ about 6 months ago, but let it go because there wasn't much of a difference for me. Well, the situation is basically the same with the OP13. If you currently have an S21U that you're happy with, there is almost NO need to upgrade. The screen clarity, snappiness, and camera performance between these two are nearly identical. In some cases, such as camera, I still find the pics from the 4 year old Samsung to be preferable, but I think the OP may have an advantage in the video department, ever so slightly. There may be very modest differences on the surface level, but honestly, 95% of everyday users wouldn't be able to tell one from the other just looking at and interacting with the front. The main reasons TO upgrade are battery life, storage, and performance, if you need it for gaming. Coming from 128 GB of storage to 512 GB would be my only reason for upgrading. Also, battery life on the S21U has degraded over time some, sure, but I get through the day still. It's just hard to justify the new phone price when the S21U is still holding up so well in 2025. My suggestion is; if you're not a hardcore gamer, find a refurb'd S21 Ultra, and pay 1/3 of the cost. I WANT to find a reason to keep the OnePlus 13, and if your phone specs are below that of the S21U, it would definitely be a worthy upgrade, but for my situation, I think I'll hold onto the Sammy for a bit longer.

Build : 4/5 the device is very well build but it does feel a bit slippery. The camera bump has a weird placement that affects how you hold the phone. Screen: 5/5 great screen, vivid colors if desired it has a pro mode screen that has less punch and the natural recommend option which is the default. The rounded corners might be an issue as they interfere with some options and menus from apps. Battery: 3.8/5. Good with a caveat: the reason a give the battery a 3.8 out of 5 and is something no tech tuber will tell you is that while the battery has a new tech and faster charging then other OEMs, OnePlus uses a lot and I mean a lot of software trick and limitations to achieve great battery numbers. Those are probably the numbers you see from tech tubers. The reality is that if you have and use the device with the highest screen quality, no aggressive app sleeping ( affects notifications) And use it at its highest performance it will last just as much as the other device at least in my usage ( I also owe a s25 ultra.) it is great when using it's default settings. Performance: 5/5 As expected it's top tier. Be aware that if you game the render resolution is lower to maintain performance on the op13. Dor any other user it would matter as it is super smooth. It does have some bugs software side that will be addressed by op in updates.

Great phone. The first one I bought unfortunately did not connect to my carrier (Google Fi) but the 2nd one I got did so I think it was just defective. Everything is snappy, cameras are great, battery life is fantastic, and charge speeds are amazing. Oneplus has come a long way. They have defiantly tapped more into their Chinese roots with the software, packed with tons of features and customizations unlike something like a Google Pixel. I can tweak almost everything to how I want it to be, and the things I can't are already great out of the box,

This product is really good and beautiful, the design is spectacular and the device is very powerful and very fluid. I really liked my purchase.

The design is sleek, the display is super sharp, and everything runs buttery smooth thanks to the Snapdragon chipset. Battery life easily lasts a full day, even with heavy use. The cameras take crisp, vibrant shots, even at night, which was a nice surprise. OxygenOS is fast and clean, just how I like it. My only small complaint is that software updates could be a bit quicker, but overall, this phone is a beast. Definitely worth it!

Excelente device 3 years in a row with Oneplus...not a complaint

The best phone I have purchased in a long time I prefer this over both the s24 ultra & the pixel 9 pro xl. The battery life is Amazon I get 2+ days & it charges in no time at all.

Power machine. Fast, great screen and long battery life. Installation and transfer of data from old phone went very smooth.

Top of the line hardware and software at a reasonable price. Never Settle! OnePlus products never disappoint.

Thought it would be to large coming from a Pixel 9 but it's not even with a case. It performs daily tasks and even one time Google oriented tasks way better than the Pixel. I use Web Messages on a Mac and Windows PC with Android and not once with the Pixel did I ever get the three pictures to match when connecting from web to phone but with the 1+ it works flawlessly. Sure I'll miss all the conversation transcribing you get with a Pixel but I'm not a big phone talker so MEH. I'll have to say though after unboxing in January and seeing the Google Security update of November was up to date is a bit of a concern. All the reading I did confirmed 1+ was slow or released Security updates bi-Monthly which seems to be the case currently. Other than than this one thing this device makes me think that a Google device like the Pixel has been over ranked in my book when it comes to daily phone tasks. Here's just a short list of what the 1+13 handles better on Android than a Google Pixel; auto fill passwords, OTP's, connecting to Messages on web, and personal or system customization's throughout. This is not your cookie cutter device like an iPhone, Pixel or Samsung but can be if you're looking for a device that you can make your own with it's incredible attributes. Yes there might be a $45 dollar restocking fee if you open it and give it a try but for this 60+ year old who is comfortable with various Android and current iPhone devices the experience has been breathtaking! I would've thought that Pixel should reign supreme when it comes to Android OS but that's not the case and for what you get comparatively I'm really surprised by what 1+ has delivered! ***On a final note; my before purchase investigation warned of 1+ not working on VISIBLE esim so I transferred to VISIBLE physical sim and I'm getting more bars than the Pixel 9 so...

Performance has been smooth, no dips in framerate or stutters. Base UI is similar to any Android with good customization. Battery life has been good, paired with the fast charging. Under higher stress, phone does get slightly warm but is no issue. Camera is decent with 50 MP all around with enough tinkering to get quality photos.

Screen is the best, no question and nobody comes close to the battery life or the charging capability of this phone. You will not be disappointed.

This is an excellent phone it's worth the money it's so smooth and crystal clear and it sounds great it's very responsive I would highly recommend

Great phone for the money! Haven't come across anything I don't like about it yet. Have had it 2 weeks only. Actually got this phone only because of some connectivity problems with my Pixel 9 ProXL and tired of missing phone calls.

I've been using OnePlus phones for 8 years now. Started with the 6 in 2018. Got the 7t pro McLaren 2019. The 8 in 2020, 9 2021, 10 pro 2022. Hung out with the 10 pro till now 2025. This is the phone I've been waiting for the 13. I always usually got my phones through my carrier and remember that was really a pain in the butt waiting in the store, doing the transfer ugh. That was in 2022 with the 10 pro. Not being offered anymore through carriers so my best option was ordering the 13 online and pick up at Best Buy at my convenience. When I got home I was scared that I wouldn't know how to do the transfer or mess something up in the process. Well I did the transfer from the 10 pro to 13 and was absolutely amazed how simple and easy it was. Literally 5 minutes. I then called my carrier to activate the 13 with the IMEI # popped the SIM card in, restarted the phone and done. WOW ! My mind is blown how I didn't have to go to the store let a representative do the process waste my time blah blah blah. Now about the OnePlus 13. It's freaking fast like lightning fast Over wifi or mobile. The brightness is really good. The sound is super good. The screen is Absolutely amazing super crystal clear. The charging is blazing fast. I got 50% charge in 10 minutes. My hands were wet so tried the phone with wet hands it works like a charm with the aqua touch 2.0 is legit. I feel extra confident now that I have an official ip68/69 rating just in case circumstances, shoot I could take a hot steamy shower while using my phone if I wanted lol. Battery life compared to my 10 pro is a godsend. I'm totally satisfied with the new 6000mah silicon-carbon battery. Super efficient for my day to day use. All in all after 2 1/2 years using the 10 pro compared to the new 13 it was well worth the wait. I'm super satisfied with the overall experience with Best Buy and the process of switching phones on my own terms. I highly recommend upgrading to the 13 since it will have future proof features for many years to come. Once you experience the OnePlus phones especially blazing fast charging you will never want to get any other brand. Trust me with all my years as a OnePlus user you'll love it !

I've been eyeing OnePlus phones for the last year, but I liked my S24 Ultra enough that I wasn't motivated to make the switch. With all the early positive reviews for the OnePlus 13, I decided to take a chance and try it out. I had high expectations and it's still managed to exceed them! Every detail feels so polished, both for the hardware and software. There aren't quite as many UI customization options as with Samsung, but there are still plenty of ways to make it your own, and in my opinion it just looks better even with no effort. The Hasselblad collaboration is perhaps the biggest draw though -- photos taken with this versus the S24 Ultra just seem to have more life in them, in my opinion. Works great on Google Fi in my area despite not being officially supported!