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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 12 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    Ooma /Best Buy = Brilliant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ooma experience through Best Buy acquisition was seamless. Value and pricepoints were the key factors. The purchase is one I shall not forget, as more money now jingles in my pocket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still working it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is kind of echo-y, the handsets sometimes lose contact with the base unit and of course don't ring. Still working out the particulars of the Premier plan, I paid for a year in advance, but now they're billing me monthly, so watch out for that. The upside was that verizon and xfinity charge $30 a month for a landline that is no longer a powered, (meaning they are working off wifi anyway) so why not try ooma or magic jack?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ooma Telo Air2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second device fromOoma Telo Air, the phones who come with it, sadly they have no talking caller ID which I like, but the clarity on those phone is phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JosephT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok but not great. You receive some static when phone is in the speaker mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than my landline.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ooma was easy to install and works very well with my Starlink. I was able to port my landline phone number and this system blocks spam calls and has some other features that I haven't really used yet. My phone bill is down from over $40 per month to less than $8. It will pay for the equipment in a short time with the saving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ENJOYING THE BIG SAVINGS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I am satisfied with the sound quality, fairly easy to set up and the big savings by switching from Xfinity to Ooma Telo Air. I have been wanting to switch services for years and finally found a phone service that works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently got this and am looking forward to having a lower monthly phone bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OOMA phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in Kalamazoo Mi was great to work with, knowledgeable and willing to assist. The OOMA phone is great and will replace our home phone which is outrageously priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omma Telo Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased this item 3 weeks ago it was pretty easy to set up sound quality is great I did have to contact tech support for a little help and they got me up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is working with phone & fax very well. Thanks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for a package, missing major component

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with three phones but only two chargers. I tried to exchange it but they said they were sold out so I ended up without a phone that I really needed. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ooma Phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions did not match the product. The off-shore "customer service" was unhelpful, unfriendly and their script did not make any sense or match the product

    No, I would not recommend this to a friend
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