Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,282 reviews
Rated 5 out of 5 stars
It really works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The best product for my phone no matter how many times it drops it protects my iPhone they should put it back on the market.
I would recommend this to a friend
Rated 5 out of 5 stars
Great protective case
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection for iphone. I had to get rid of it because it was too thick for fit on a tripod for filming.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The best cell phone case
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best case for under 100 bucks hands down! I have this case on my iPhone as I’m typing this. I’ve had it on for 2 years. Phone never broke once but the case is finally starting to show some wear so it is due for a replacement but that is a decent amount of time. It’s water resistant not water proof. If you are looking for waterproof then you will need to spend more than 100 dollars. I haven’t tried otter boxes lifetime warranty replacement but it exists. These frequently go on sale or on clearance so if your interested then keep you eyes peeled!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
I love my otterbox
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I drop my phone at least several times a day due to using it in a work area. My phone never gets damaged because of the otterbox.
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Belt clip, Screen protector
Rated 3 out of 5 stars
good for what it is
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great features slim fits well around phone . now for the dislikes no screen protector, the belt clip will not hold the phone in place if you bump into something the phone will come un-cradled and fall otter box could have did better
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey, James!
We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Ottoman
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
In love with the product, More so with the amazing price and most with the customer service and sense of urgency when ordered online was ready in less than the given eta
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otter safe
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tough as nails! Great cover! I’m constantly dropping my phone, case holds up extremely well!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Slim and protective.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesnt add to much bulk to my phone. And the protection of the is is great. This is my 2nd case, “changing it for comestic appearance only”. Highly recommend this product.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Indestructible Case and Screen Protector
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best case on the market. I had my phone attached to my motorcycle and while riding on I-595 at the posted speed limit. My I-Phone fell from the holder and hit the roadway. I walked back about a mile and found my phone with the case intact and only the screen protector was broken. I purchased a new case and screen protector exactly what I had before it dropped. If the case and screen protector can protect my phone when it fell off the Motorcycle then If no one runs it over it is good.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Quality product. Trustworthy company.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality case. Has protected my phone from MANY drops. Not to mention otterbox’s commitment to customer satisfaction, my case cracked with age, but the phone was kept safe. And OtterBox will gladly ship a replacement case for $5 in shipping costs when that occurs. I bought this case once, and have used otterbox’s warranty replacement process twice now. Literally no complaints.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
RBA
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best case out there if you are concerned about overall protection of your phone. It is slightly larger than some form fitting cases but the grip is also great for handling the phone
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Customer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Service Representative did an excellent job explaining the equipment purchased and the price wasn’t bad.
I would recommend this to a friend
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case still in great condition.
Have dropped multiple times phone still good shape.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Phone protector
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was easy to install and works perfect to protect phone
I would recommend this to a friend
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a killer case if you drop your phone it’s not gonna break. I always have them on my iPhone.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
OttoerBox continues to the best
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox is easy to use and keeps my phone from getting broken.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Otter-Box
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent! Seems durable, easy to slip on, and long lasting.
I would recommend this to a friend
Rated 5 out of 5 stars
Protected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as expected. Easy to put on. MagSafe features are slick.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Dope
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works. Phone fits. Keeps it safe. I only use otter box
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Otter Box Review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this Defender along with my I-Phone 13 Pro- Max. So far haven’t had any issues with it. Case fits perfectly on the phone and provides a extra layer of protection from accidental drops.