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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.6 out of 5 stars with 1286 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,286 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best cell phone case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for under 100 bucks hands down! I have this case on my iPhone as I’m typing this. I’ve had it on for 2 years. Phone never broke once but the case is finally starting to show some wear so it is due for a replacement but that is a decent amount of time. It’s water resistant not water proof. If you are looking for waterproof then you will need to spend more than 100 dollars. I haven’t tried otter boxes lifetime warranty replacement but it exists. These frequently go on sale or on clearance so if your interested then keep you eyes peeled!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case I ever owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox case is all I ever buy for my phones. They have saved my phones from many distrutable outcomes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slim and protective.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt add to much bulk to my phone. And the protection of the is is great. This is my 2nd case, “changing it for comestic appearance only”. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe forever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new otter case I know I don’t have to worry about my phone getting damaged if I accidentally drop it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTER BOX❣️❣️❣️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE OTTER BOX IS THE BEST SAVED MY PHONE SO MANY TIMES WAY WORTH IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructible Case and Screen Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case on the market. I had my phone attached to my motorcycle and while riding on I-595 at the posted speed limit. My I-Phone fell from the holder and hit the roadway. I walked back about a mile and found my phone with the case intact and only the screen protector was broken. I purchased a new case and screen protector exactly what I had before it dropped. If the case and screen protector can protect my phone when it fell off the Motorcycle then If no one runs it over it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    RBA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case out there if you are concerned about overall protection of your phone. It is slightly larger than some form fitting cases but the grip is also great for handling the phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box case has been great, fit and finish is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality product. Trustworthy company.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case. Has protected my phone from MANY drops. Not to mention otterbox’s commitment to customer satisfaction, my case cracked with age, but the phone was kept safe. And OtterBox will gladly ship a replacement case for $5 in shipping costs when that occurs. I bought this case once, and have used otterbox’s warranty replacement process twice now. Literally no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love my otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone at least several times a day due to using it in a work area. My phone never gets damaged because of the otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough as nails! Great cover! I’m constantly dropping my phone, case holds up extremely well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always great on what I need. My phone is older model and they still had a cover for it at an excellent price. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the best cell protector I really love it always the best

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Representative did an excellent job explaining the equipment purchased and the price wasn’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Defender along with my I-Phone 13 Pro- Max. So far haven’t had any issues with it. Case fits perfectly on the phone and provides a extra layer of protection from accidental drops.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Phone fits. Keeps it safe. I only use otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottoman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the product, More so with the amazing price and most with the customer service and sense of urgency when ordered online was ready in less than the given eta

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product for my phone no matter how many times it drops it protects my iPhone they should put it back on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indestructible easily installed priced right so much cheaper than the ATT store

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and works perfect to protect phone

    I would recommend this to a friend
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