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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 708 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits like a glove!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit! Easy to install. Doesn’t interfere with any buttons on the phone. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Otter Box is top notch. Never damaged a phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, I love Otter box. I install otter box on every single phone of mine. Phone goes from it's packaging to an otter box case. I have dropped my phones, thrown them and never damaged a single device, traded them all in looking brand new, even after having them for a few years. Otter Box is always top quality. I only wish that the built in screen protector would come back!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard shell case for my new iPhone 13 fits well and protects the phone from accidental drops and scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Not pretty but does protect my phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 4 Otter Box phone and iPad cases all others being the defender. These things are rock solid. If you want to show off your phone, this isn’t for you. If you want top notch protection, you can’t go wrong with Otter Box. I just purchased an iPhone 13 Pro Max so choosing protection over aesthetics was a no brainer. I do wish they were easier to put on and take off but since I don’t change cases after it’s on, I can deal with that,

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    13promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great otterbox case with a very sleek design. Bought it for my wifes 13 pro max fits great seems tough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just about the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you still have a 13 Pro Max (like Me), this is probably the best phone case out there for protection and functionality. One of the few name brand cases that offers MagSafe capability for an older model phone. Whereas pretty much all cases for iPhone 15 and newer have it standard. It does add a little bulk to your phone but that's to be expected. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case it’s strong and easy to use grips great on my phone I have dropped it a lot and it protects my phone from cracking a must just wish they had more girl colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRISTINE IPHOME 12 Pro Max!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my phone from crazy drops. No physical damage on original case. Just had to replace screen protectors. iPhone 12 Pro Max is still pristine taking off the case! Will order another because mine is breaking/chipping around edges.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was good for the price when it was on discount. I am currently using it daily and the sides are good definitely has some problems in the back of being slippery but the side grips help minimize that incovenience. Does make the phone feel much bigger which I personally like but thats my preference. I do reccomend for people who want a smaller feeling yet rugged case compared the other otterbox cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case. It really protects your phone. Really easy to put on your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Magsafe, Protection

    Rated 4 out of 5 stars

    Always Trust Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Otterbox has always been my go-to for phone protection. The case was a little difficult to install compared to other models, but it’s also sleek and easy to handle once it’s on. Rubber on the sides provides a comfortable and secure grip. The option to use MagSafe is great, while also providing top notch protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Almost awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched a couple YouTube videos about this product and I almost didn’t get it because of the reviews. The price is steep compared to previous otterboxes, but I actually enjoy this case. It’s thin and I feel confident it’ll be protected when accidentally dropped. It is does not grip the surface very well when placed on a surface face down.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that you're liking your case for the most part! We appreciate your feedback about the grip provided by your case, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues, feel free to call us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality, Magsafe

    Rated 5 out of 5 stars

    This is an awesome otterbox case with MagSafe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome and must have case for an iPhone 13 pro max and also it’s includes MagSafe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I would recommend this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case on my phone for the past couple years now and it has held up fine. Of course, there are scratches and nicks all over it but my phone is perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is tough and protective but also slim enough for your pocket.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Only Phone Case I Trust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an OtterBox on an iPhone 6S Plus for over five years and it kept it in perfect condition until I finally replaced the phone. Now I'm using this model with my new phone and it's been great. It's more expensive than I'd like, but combined with my previous experience and what I've read about the OtterBox I'm willing to overlook the cost because it seems you really do get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter box iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and good protection little pricey but phones aren’t cheap

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case cause it’s slim and not bulky and the protection is superior

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox Defender case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case, worry free on any drops, fits well overall very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stellar protection for my iPhone, if it can handle my drops it will protect apl

    I would recommend this to a friend
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