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Customer Ratings & Reviews

Your price for this item is $69.95

Customer reviews

Rating 4.7 out of 5 stars with 1075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max, highlighting its excellent protection, perfect fit, and high-quality construction. The strong MagSafe magnets and grippy texture are also appreciated, along with its appealing design. However, some customers have noted challenges with the ease of use, installation, bulkiness, price, and compatibility with screen protectors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,075 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Super Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a must need. Excellent quality and doesn’t feel bulky, the texture around the edges ensures a secure grip even with wet or sweaty hands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to remove

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, but it’s actually quite difficult to remove once it’s in if you need to clean and tends to get dirty too easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Brooke crane

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the plastics frame broke after about 2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beautiful Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I love that you can see the phone through the case and it’s got great protection with the Defender. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just have had it for a bit, fits good on the phone, the magnet is not too strong but holds well to charge. All and all I am pleased, however I have seen other similar cases for more than half the price.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back glass has broken twice in this case. Would not recommend. I previously loved otterbox. Quality does not seem to be top notch anymore. The case it’s also extremely hard to put on and remove.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good case. The one downside is that once you fet it on, it is next to impossible to remove. But it is durable abd protects the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our product! We work diligently to improve our products and pricing through your feedback. If you are having issues with your product, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my phone, I always prefer the letterbox defender cases to protect my iPhones. Works great, love the color

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son actually picked this out and he loves it and said he would recommend it to anyone looking for an iPhone case

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Good alternative to the Defender Series case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still loving it! i am a case fanatic. only this is the way to put the case on can be a hassle sometimes!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your phone from bumps and scratches, with good materials, maybe a little rough

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for the iPhone areal sense of not worrying about the phone and all the data on it.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! The best buy Associate recommended this case to match the new purple iphone and it did!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! It fits my phone like a glove!! Best Buy had the best price for this case!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, not what im looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protective case but I have the iphone 14 pro max and it made the phone feel like an ipad so wouldn’t recommend if you are trying to have a minimalist or sleek case

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox XLT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but for the money I should add a little better camera protection, the lens is almost flush with the case, not good for the camera it will get scratches

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you found the amazing Defender XT Series Case! This case is designed to have it all: rugged protection, MagSafe capabilities, and a slim/sleek profile to be able to optimize your use of the case. If we can ever provide assistance with that case, please feel free to give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection and slim profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortably protects the phone from scratches and bumps from the larger camera bump out

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for all of my Apple products Nothing is better for protecting the devices we love

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, I just didn’t pay attention to which phone it fit and had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top notch protection! Why put a $1000 IPhone in a $15 case? Worth the cost!

    I would recommend this to a friend