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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 149 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Symmetry Series Hard Shell for Samsung Galaxy S24 Ultra provides excellent protection and has a sleek design that fits the phone perfectly. Users appreciate the camera quality and ease of use. However, some customers have noted concerns about the color changing over time, the case's susceptibility to scratches, and the functionality of the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 149 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase seems to be working out great for me at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case that shows your phone off.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Feels great. Buttons are easy and have a nice click to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard shell CV xase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and i can still see the color of my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and helpful. I was very pleased this trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and also sport drops resistant too everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend to others any time

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and quality case Otterbox never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400 dollar give card review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product give me the 400 dollar gift card for this review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it. Needed it for work. Still learning it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Shell case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the one I requested while purchasing my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox says it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used otterbox for YEARS! Never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality excellent like this color!!¡!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case scratches pretty easily but other than that it gets the job done

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Victor! Thank you so much for your feedback! We are constantly looking to improve our products with every release and iteration thanks to feedback like yours. If problems ever do arise with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Cons mentioned:
    Scratch resistance

    Rated 2 out of 5 stars

    Not worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches very easily and the phone didn't feel secure

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Poor case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case because I liked how it looked, just to end up dissapointed with it. The reason being that the power button was really hard. At first i didn't mind, but then i would try to turn on my phone and instead of turning it on it would get bixby instead.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Miguel! We are so sorry to hear you are experiencing an issue with the power button on your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via warranty replacement. OtterBox

  • Rated 3 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily scratches, very basic hard shell case. Easy

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Broke Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item shrunk on shelf because of materials used the black one does not have this issue and I cracked my sceen because it doesn't provide protection around the edges of the screen like the black model does

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    S24 Oterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Not front cover. It is a hard gel like shell that is way overpriced.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the Symmetry Series case is not to your liking. Please reach out to our CS Team by phone or via chat, and we are happy to help answer case questions or assist with finding a different style of case that may be more what you had in mind. OtterBox

  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Does its job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colored after 2 months and its overpriced for a clear case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    NO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had on phone for a week, cracked!!!! Not sure why, never dropped, new phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Patricia! we are so sorry to hear that you experienced a break with your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox