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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 149 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Symmetry Series Hard Shell for Samsung Galaxy S24 Ultra provides excellent protection and has a sleek design that fits the phone perfectly. Users appreciate the camera quality and ease of use. However, some customers have noted concerns about the color changing over time, the case's susceptibility to scratches, and the functionality of the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-149 of 149 reviews
  • Rated 1 out of 5 stars

    Didn't fit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This specific model does not fit the S24 ultra, I believe they still used the dimensions of the S23 Ultra. It was too loose. When I picked up my phone, it felt like the case could come off easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Christian! We are sorry to hear about the fitting issues of our case. We can confirm that we do design our products to be fully compatible with their specific device. If you are having troubles still please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via a warranty replacement case! OtterBox

  • Rated 1 out of 5 stars

    Took too long to come in - watch your refund windo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took too long to come in. Refund window is shortest of any ive ever seen. Was unable to return.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We recommend trying to reach out to the retailer to have your issues resolved. However, if you do have issues with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Looks nice, fits well, and has already done its jo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice, and already saved my phone from a drop.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    A good purchase...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as she was still using an old S6 and she loves it! Once she got accustomed to the larger size she found it easier to use and no lag whatsoever when scrolling... the camera performs well and it's a nice looking phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Phone case.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected, love it I recommend it for the Galaxy S24 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great cover would buy again! Very Sturdy & Durable must have from everyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except one thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the camera lenses were not higher than the case I would love it.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Would not buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus case isnt very good. I probably should not have got the clear one. Dirt and particles get between the case and phone very easily and you can see them through the clear case. Im cleaning it out at least once a week. My biggest complaint is the buttons dont work very well with the case on. Its extremely difficult to take a screen shot because of the buttons being so difficult to push.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty! OtterBox

  • Rated 1 out of 5 stars

    Unreliable for protection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just bought a new iPhone 15 Pro Max, and put this case on it the next day. 2 days later the phone was dropped and the brand new screen protector shattered. It was only then that I noticed it does not have sufficient ‘lip’ around the edge to keep the screen or screen protector away from possible contact.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox