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Customer reviews

Rating 4.5 out of 5 stars with 291 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 291 reviews
  • Pros mentioned:
    4k, Video quality

    Rated 5 out of 5 stars

    Definite best value in a budget 4K camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a photographer and videographer with a lot of cameras in my collection. I have a Panasonic G7 (larger sensor, 4K capable, but not a camcorder) which I can directly compare this to. Despite the video produced by the G7 being objectively better, this camcorder has become my go-to video device for some purposes. A video-capable DSLR is generally better in a controlled environment because it has a bigger sensor and a higher video bitrate, but a DSLR will never be a camcorder. When you walk out your front door and want to record something spontaneously, your DSLR's automatic performance will be worse and the way you hold it for video and use the zoom capability will be quite uncomfortable. If you're choosing between a 4K DSLR and this camcorder for video production, you can't go wrong with this camcorder. There are benefits to a smaller sensor and this capitalizes on those, particularly the longer zoom ranges. I have shot "close" videos of helicopters flying over me that I could never do with the best DSLR and telephoto lens (480mm @ 35mm equivalent) I own. Auto-focus is very fast. There is no visible purple fringing even at maximum zoom. The manual mode requires that you choose shutter speed before you choose iris and gain, however this is in stark contrast to even the double-price Sony FDR-AX100 I was desperate to buy a few months ago, a camcorder which has a bigger sensor yet only allows ONE THING to be manual at a time; if you set Sony 4K camcorders to manual shutter and then set a manual ANYTHING ELSE, they'll kick the iris back to automatic! Contrast this to the Panasonic which allows full manual settings and the Sony camcorders look crippled by comparison. Image quality in daylight is equal to my G7; in darker settings the limitations of a 1/2.3" BSI sensor become apparent and noise reduction smoothing kicks in hard, but it is still reasonable. With adequate lighting most of the NR smoothing goes away and the image looks great. Highlight roll-off is superior to Sony camcorders which have banding problems. 120fps slow-motion support is GREAT to have around. Overall, this camcorder is a great purchase. Despite having Canon and Panasonic DSLRs with nice lenses that cost a lot more, this camcorder is competitive with them and sometimes makes me wonder why I blew all that money on the other systems. I know that my other cameras have better low-light performance due to larger sensors and huge-aperture prime lenses, but when you need any sort of image automation they start to look sub-par in comparison to any camcorder...especially this one. If you are going to do a lot of video with automatic settings (not in a fully controlled environment) and you have little interest in still photography, I'd recommend this over the G7 w/14-42mm kit lens. If you're looking for maximum image quality and good low-light performance and vastly superior fully manual controls, the G7 is a clear winner. Each has its purpose and this fills its purpose well. The only con I can think of is that the "photo" button is poorly located and when I go for the zoom control I sometimes hit the photo button. One final note: the photos attached are still frames from 4K videos taken with this camera. The "photo" mode is pretty terrible though; don't expect that the photo button will produce anything good at all. This is not a photo camera.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great for 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't used a camcorder for several years as I've been using my iPhone. However, I missed having a decent zoom lens and wanted better quality to capture vacations and family events. I recently bought a 4K TV and decided it was time to buy a suitable camcorder. I looked online for awhile at different makes but kept coming back to this model from Panasonic. I bought it and have been using it for about two weeks and so far I really like it. The playback on the 4K TV looks awesome! Super sharp and great colors. There are lots of features with the unit for 1080 video but many of these are not available when 4K recoding is selected. This doesn't bother me as I really wanted a simple camcorder that my wife could use too. Keeping the unit in standby is great since as soon as you open the viewing screen the camera is ready to use. The zoom lens is very good and with the automatic stability feature you don't get a shaky image when at 25x optical magnification. I also like that playback is organized by the scene so you can quickly review what you just taped or completely delete a scene later (something you couldn't do with older tape units). It is also convenient that my TV's remote control will operate the camera in playback since a separate remote is not included. It has the ability to use your cellphone as a secondary camera and superimpose that video in the corner of the main video image (i.e., focus on someone's facial expressions while capturing the event they are watching). A shoulder strap is not included so I plan on getting one as I don't want to lug around a big camera bag or hold the unit in my hand all the time. The unit is very light, so I could carry it, and it fits well in my hand but again I'll buy a simple strap. I have a 64 GB card in it now and will eventually transfer the video to my external hard drive but haven't tried that yet. One minor item to note is the paper manual it comes with is truncated and only gives the basic information so you have to go online to get the full manual. Again, not a big issue for me as I downloaded it to my cellphone and can now refer to it anytime. So far the battery life is good (90 min on 4K) even when using the zoom lens. The camera does take still pictures at different resolutions with one at over 25 MB per image but I haven't done much with that yet. To date, I am very satisfied with the unit and look forward to exploring and using some of the other features it offers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    GREAT quality!! 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: *Great 4K quality *Great in low light conditions *Ext mic input *Light Build in *Acceptable 4K photo quality Cons: *Nothing

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great buy, awesome 4K camera !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, it’s very simple to operate and records fantastic 4K footage….the zoom is absolutely amazing on it. It has a WiFi flip screen option , I highly suggest purchasing this camera . Worth every penny. I added a microphone & tripod for my hunting excursions!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it cant stop using it good for family videos pic

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my little baby. I love it perfect for what I do

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Miles better than any Sony or Canon camcorder!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camcorder has been a fantastic purchase for me. I do professional video and I sometimes use this camcorder on pro shoots. Its smaller sensor relative to stills-style cameras does result in worse low-light performance, but that's about the only complaint I have. When I need a long zoom or a relatively wide shot, it handles both nicely, and getting an extra angle has saved several of my paid shoots from unpredictable errors like the performers on stage moving out of view of the wide A-camera. It has been invaluable for live streaming where I couldn't get close to the subject(s) and I needed a long zoom but would never be able to afford the crazy cannon-sized lenses needed for larger cameras to reach long distances. This camcorder is worth every cent. Warning: it doesn't shoot at 24 fps, so die-hard filmmakers that can't accept shooting in 30/60 fps and decimating to 24 fps in post will not be happy. I'll gladly take more frames per second any day, so this camcorder is a great fit for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Working Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great we have two of these for live stream at church. Much better than the older cam we had. The picture quality is great on this cam.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Panasonic 4k with wi-fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camcorder is easy to use. It has sharp crisp colors, with some unique features that stands out. Like NFC for easy phone connections, Wi-Fi screen in screen and more. Absolutely love it and recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many many years with my old movie camera I finally needed an upgrade. I'm glad my hours of online searching led me to this fantastic camcorder. I've used it for a month now and am still learning all of it's features. I love the clarity of the videos and also all the setting you can set for pictures and video. This camcorder can make my shots look closer to professional shots. I had read a review about the sound not being that good, but I haven't noticed any thing with my unit. I had read the battery takes 1 1/2 hours to fully charge so I bought two extra batteries for UN-interrupted filming. Like my last camcorder, this one only charges the battery when connected to the camcorder. I filmed 3 days of activities during this past fourth of July with our entire family and never ran out of power during a days shoot. I plugged it in at night and never had to actually use the extra batteries. It is nice to know that you can continue filming when having the extra batteries. I would have no problem now filming an entire wedding without worrying about running out of power. I like the feel of the camera and all of the function buttons and pretty much self explanatory. Zoom is really great and I got some shots this past weekend of some fawns and a couple of turkeys on our up North property. I went ahead a bought the 256 card and have not had to transfer anything I've shot for the past 3 weeks. That really saves some time and allows you the freedom of not being a slave to emptying a full SD card. When I did transfer the videos and pictures, they came out great on the PC. I haven't worked with the w-fi or some of the other trick features yet but am looking forward to it. I love this camcorder and would suggest it for the price and features to anyone. Glad I did the research to find this jewel.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Lightweight, Video quality

    Rated 4 out of 5 stars

    Great Camera - Needs Lots of Light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to do field interviews and like the size and weight quite a bit. The video quality (4k or standard HD) is superb, but not good enough for my purposes. The image is very grainy once you boost the gain beyond 9ev and the dynamic range is fairly low in high constrast situations. I wanted to love and keep this camera - it has an amazing "all auto" mode, easy-to-access manual controls, a high data rate, and images look nice with good light - but the limitations forced me to use my DSLR to shoot any indoor or mixed lighting interviews. In the end, I returned this camera. For the right person in good light it is a stellar and compact performer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good video with ease of operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to use. There is a slight delay when turning on the camera. I use it for recording church worship services. Turning it off and on is essential to me so some times I miss a bit of footage because of that. Over all a good buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent video camera at mid-range price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it professional grade? Def not. However it’s definately pretty good for the pricet. It’ll do what most parents desire shooting sports or events. I’m happy with the camera

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    4k
    Cons mentioned:
    Lowlight

    Rated 5 out of 5 stars

    Underrated camcorder!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Sony a6300 for 4K video. I tried a Canon HD "prosumer" camera for the heck of it. Luckily I stumbled across this little wonder. The Panasonic has stunning 4K video quality. I read a professional review of the camera and they were lukewarm. I find the Panasonic has nearly identical video quality to my old GH-4. This camcorder has far less "jello" effect when panning. Except for lowlight situations, the Panasonic really excels. A winner!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    4k, Lightweight, Video quality

    Rated 5 out of 5 stars

    Price bugs a worth camcorder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camcorder purely for the 4K and for the size and price, it does a great job. I also have the FZ1000 and the image quality is comparable. Chromatic aberration is worse, audio is better, manual controls are worse, stabilization is better. The reach on the VX870 zoom is a tiny bit better and when 4K is output to 720p -- the real benefit of 4K -- there's a bit more room in the frame to zoom and pan and still maintain sharpness. Both cameras are great at this, though, and the effective reach for clear HD nature photography is astounding. If I only had one $900 4K camera on a desert island, it would be the FZ1000. If I wanted more room to pack food and water, I'd take the VX870!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Very Satisfied Purchase Panasonic HC-VX870K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camcorder especially for my Granddaughter's wedding, and it performed well. I am also a real estate agent, and this will be a good addition to my work cameras, as it takes very good still pictures as well as video. It is light weight and easy to hold. Unlike my other cameras and note 4 phone, I have no problem seeing the screen in daylight. This was a big issue with me when taking outdoor pictures of homes with my other devices, because I could not see the screen and had to guess. I first thought the speaker didn't work well, but when I connected to computer and tv, the sound was fine. Nice additions would be a view finder and louder on board speaker. But these would cost more, and I got a very good deal ordering open box on Best Buy. Shipment was fast, and I received lower price match when they lowered the open box price. 12 months interest free. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does everything well. Movies and stills both produce very good pictures. The camera also lets you take still pics while recording video. Its size makes it convenient to use but battery life is average. A second battery is highly recommended. A separate battery charger is not part of the package. The camera doubles as the charger when not in use. This might become inconvenient. For the price point, this is a very satisfying unit. The software and apps that support it are downloaded from the Internet, and perform as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with very good quality. Use it to record when on vacation and its great at capturing moments.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Camera is good but night vision is bad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is good to capture fast moving objects. But night vision is horrible.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camcorder easy to use never have had one definitely nice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic