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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the KX-TGD533W DECT 6.0 Cordless Phone System for its ease of use, excellent sound quality, and effective call blocking features. Many appreciate the caller ID, the value for the price, and the long battery life of the handsets. While some found the volume could be improved, the overall reception and range were generally well-received. The clear display and answering machine functionality were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,112 reviews
  • Rated 5 out of 5 stars

    System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great as it works and has big letters numbers

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Good home phone with all the features you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This well-made & stylish cordless home phone has all the features you need: lighted dialing, easy call-blocking, speed dialing, lighted date & time & caller-id if you subscribe to it via your phone company, a phone listing for frequently called numbers, a speakerphone option, ringer shut-off options ( for any hours your might want to choose/ or not) , an erasable listing of calls received, and voice-message storage, retrieval & a counter (with a remote access option), etc. Unlike many older call blockers which still ring once, you can set it so annoying blocked numbers don't ring at all. If you don't need pricey frills like connections to cell phones or text messages, then this is an excellent choice at a good price with strong & clear reception and sound. The phone also has a convenient option that can speak the caller-Id name of the number that's calling you, in either English or Spanish, which can be turned off, and a wall-mounting option for the base unit if wanted. The unit has has 3 phones & 3 bases, with the main one plugged into your phone line and an electrical outlet, while with the other two you simply plug the base into any electric outlet in your home, and the phone sits in the base. Each of the 3 phones comes with 2 rechargeable AAA batteries, which last at least 6 years in my experience with older models, and which can be purchased in many stores, if need be eventually, as replacements. You can't use regular batteries. There is a notice in the instructions for pacemaker and hearing aid users to first consult with their manufacturers to check if their products are shielded from the phone's RF energy output (since it's cordless) in the 1.92-1.93 GHz range. Bottom line: You'll like this phone. It tales a bit of fiddling and instruction book reading if you want to set up all the various options to your exact liking --but the phone itself is ready to go right out of the box when you put in the supplied batteries and connect it. Just give all 3 phones a few hours to first charge up fully at outlets. You can of course only set up only one or two phones instead of using all three.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 4 out of 5 stars

    It has BLOCK option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was initially purchased to help with hearing assistance but the best option is call blocking! All those robo calls get 1 ring & then silence! I will admit the directions for set up were a bit like reading quantum physics & the set-up time for storing numbers & retrieving them is at a slower pace the auto dial is somewhat slower than most phones but all features I bought this for work better than hoped for & again the sound quality is super & I can't say enough for the BLOCK option - I would have paid extra for that & price was already 1/2 of most other similar phones!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and easy to set up. Has more features than I will ever use. I purchased specifically for the answering machine and speaker phone capability, but I also like the intercom and call blocking features and the large buttons on the lighted display. A good value for three handsets and an answering machine. The only thing I don't really like is the voice telling you who's calling. It's not clear, and I'm going to turn it off. Caller ID tells me who's calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Price

    Rated 5 out of 5 stars

    Great home phone system for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone has a great display and more features than I could ask for; e.g., audible caller ID and the block caller button to name just a few. Love the independent batteries instead of the bundled dual batteries offered by most. Crystal clear audio and great price. Would've paid more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good, easy to use, like you can block 250 #s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our home. It has good sound quality, and is easy to set and use. We leave it set in message mode, and only answer numbers we recognize. Messages are easy to listen to, and it has a feature to help you locate the handsets. The handsets have good battery life. On speaker phone, the sound quality is average, but we don't use that a lot. It has a phone book feature to load in phone numbers you use a lot, and other features like missed call numbers and redial. A feature it has that I particularly like is that it allows you to block 250 numbers for those telemarketers and scam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Expandable cordless phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound,easy to operate,controls are large and simple to use. I found the instructions easy to follow to set up the system throughout the house. Lighted phone is easy to read. Can set up to block unwanted callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good quality phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Clear sound. Reaches through out the house easily. Lots of features for the price

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid. Good sound. Tech knowledge not needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for parents. They wanted good phones with no complications. They didn't want any of the cell phone connectivity or too many bells and whistles. They like the speaker phone speaker so that they don't have to hold the phone to the ear and they can both hear a call if in the same room. They like the intercom feature, but not that you have to get in the menu to use it- a single button would be easier. Answering machine is good- easy to use. Overall good quality. I helped them pick this because I favor Panasonic phones and this had the right features and color (white). BTW, good to have extra handsets for older people so they can get to a phone easily from different parts of the house, as well as intercom each other.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your valuable feedback. We always try to offer unique experiences with our products. We are very happy for your experience with this specific Phone System. Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Loud ring, clear sound, easy to set up, lots of features. For the price, excellent purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    A Good Quality Phone System for a Reasonable Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic - 6.0 Expandable Cordless Phone System with Digital Answering System was a gift for our parents. Their existing phone system was failing and we worried that new technology would be difficult for them to get used to. This system is very easy to set up and they are very happy with the sound. The cost is reasonable and the quality is good. We highly recommend this phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    This is the best cordless phone I have owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this phone system! The answering machine is easy to set up and use. The call block feature is the greatest feature with so many spam type calls happening these days!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice replacement set for old phones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, great sound and easy to use. Nice features and love the white.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked my neighbor into buying these phones a while back and liked them so much I decided to get a set for myself. Good sound and easy to set up. Love the block call button. I would recommend these phones to anyone shopping for a new set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    cool phone, literally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this phone blocks unwanted calls. Also, I haven't lost this sucker Yet!!!! Really bright white and the face is well lit up too. I don't need my glasses

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phones work well, do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to stop the voice caller ID which was annoying, I'd like to be able to delete a digit of a phone number if I type in something wrong but other than that,its a good produce. Sound is good, the 4th phone integrated well. Easy to set up and charging the battery took only a few hours. Much better than my old phones!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, You can pre-enter names and numbers. The phone will announce who is calling. Can also block numbers. The only thing I don't like, is that it doesn't flash or show that you have a voice mail call without checking the phone. My previous phone wasn't nearly as nice, and it flashed to show that you had a call. Could see without picking up the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Attractive Home Phone Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very nice looking and easy to use. I avoided opening the box for a couple of days (even though we needed the landline to verify a credit card) since I was expecting it to be hard to set up. I was wrong - the directions are easy to use and follow. I was able to mute this phone and the answering machine in a few moments which was important to us since the only thing we seem to get on the machine are the telemarketing calls, which we don't need to hear. With our previous phone, we never could figure out how to get things muted to our satisfaction. We're happy we picked this model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Price

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am visually impaired. I needed a talking caller ID, my husband wanted call block. Well this phone has it all and more. Talking caller ID on second ring, ability to go thru call list and block callers, push button, messages, intercom, and more. All for a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great phone for blocking calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the call block feature. Small and compact.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

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