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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGD564M's ease of use, sound quality, and range. Many also appreciate the call blocking feature and the talking caller ID. While some users noted the speakerphone volume could be improved and the size of the phone might be a concern for some, the overall feedback highlights a positive user experience. The answering machine functionality received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,182 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Panasonic Phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd set we've owned in past 14 years. Never disappointed with the sound quality and features that get better with each new model. Highly recommend if you need a home phone system with many handsets for convenience and the intercom feature!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cell Phone on House Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up cell phone and is much better than running to find cell phone every time. Only issue is Face Time which you have to speak into phone and look at iPhone. Turning off phone cancels Face Time call. In time we will cancel home phone number and this will be even more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Panasonic Cordless Phone System. It was easy to install. It takes some time to read the directions for all the features but they work when you follow the directions. Voice ID is hard to understand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Perfect for mom’s home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother-in-law. Stylish-looks good with her decor Love the features.blocking callers and voice call announcing are good features. Good volume control for her to be able to hear callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our other Panasonic handhelds finally but the dust after many years of use. We chose to buy Panasonic again and we’re not disappointed. The sound quality is very good. Here’s hoping they last as long as the last set!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Panasonic cordless phones several years ago.. Last time we needed new phones, we got a different brand cordless...never did like them as well as Panasonic.. Now we're happy to have Panasonic again....they can't be beat!!

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Phone system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system is great. Love the block call feature after they call block them and don't get any calls from that number. The 4 handsets come in handy can have one in every room. intercom is good way to get a hold of family in other rooms.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Panasonic Phone system w/digital answering option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic KXTGD564M 4 cordless phones with digital answering system. No complaints, except there is not enough volume adjustment. It is hard to hear your party sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 20-year old previous Panasonic phone system. It was easy to set up (although I haven’t done the cell phone set up yet), easy to use and has excellent sound quality. I’m happy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New home, time for new phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of planning and Savin funds, it was time to move in. It didn’t make sense not to expand the quality and number of phone handsets. Phone were on sale at the time, so it made it a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade in 4 phone cordless answering system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older wireless phone system based on the lack of battery charge. Wow, what a great upgrade (plus extra handset)! Easy set up and my Dad will appreciate the convenience of 4 handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Needed Land line

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed new home phones & after doing some looking on Best Buy & other store websites this one would do the best job of all the others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was very easy to set up and works very reliably. We especially like the mounting device to keep the main base off the counter in our kitchen. It may lack some advanced features of the more expensive systems, but has worked great for us.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep a home phone for the robo calls. We give very few people our cell phone numbers. I love the blocking feature on this phone. I like that I can pair it with my cell phone, but I don’t plan to use this feature at present.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Much smaller than the phone it replaced.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice unit. We have one phone in other rooms we did not have phones in before. It is smaller than the old phone it replaced. Woud be nice if we could raise the volume on the message left on the answering machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this phone. You can turn down the ringer and the call announcer. Good for naps!!

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to replace an older Panasonic phone system I had that finally stopped working after several years. I am pleased with all the features including the call block options that make it easy to block spam callers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good, solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to install and to use. The directions were clear, and concise. The phones have good sound quality, and fit in your hand well. The display is clear, and easy to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, for a non technophile, linked to sell, calls clear, ring loud. I don’t recall that there was a beep when the system had a message...or maybe I just didn’t set it up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Cons mentioned:
    Reception

    Rated 5 out of 5 stars

    Loud, clear signal! Should have bought sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how bad my old phones had gotten. We had a set of six, but only two worked! Reception was awful. I should have purchased these much sooner. Signal and voices come through loud and clear!

    I would recommend this to a friend