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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGD564M's ease of use, sound quality, and range. Many also appreciate the call blocking feature and the talking caller ID. While some users noted the speakerphone volume could be improved and the size of the phone might be a concern for some, the overall feedback highlights a positive user experience. The answering machine functionality received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,182 reviews
  • Pros mentioned:
    Call blocking

    Rated 3 out of 5 stars

    Split personality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions for this system are a mess & overly complicated. Too much reliance on pairing with a cell phone. Great for blocking calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for whole house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new phone. Decided blindly on these. Glad we did. Conversation is very clear. Answering machine works great and operating buttons are instant response. So when you select delete otw stops message and it's gone. Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this has my cell ring thru the phone and announces that I have a text message but that being said this phone does not allow me to answer my cell phone thru the handsets. In addition at the highest volume it is difficult to hear when talking . I’ve had Panasonic phones for over twenty years and volume has never been an issue before

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review. We will consider your opinion in order to provide a more satisfactory service. Panasonic

  • Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was good, but not great. I’ve seen better displays, bigger, easier to read, on other phones. If that doesn’t bother you, then maybe it’s good enough for you. Instructions were average. All in all, I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this set of 4 phones and then added 2 other phones (Panasonic - KX-TGC352B DECT 6.0 Expandable) to make it a 6 phone system. The two sets of phones seem to work great together. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For those who still have a landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great because you can transfer your contacts from your cellphone. With that being said, the instruction manual doesn’t properly tell you how. Therefor you spend 20 minutes figuring it out yourself. Over all good phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asystem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone system. We have one in our kitchen, family room and in each bedroom. We can lower the volume with family visiting to not waked up too early.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Quick purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into the store, asked the man near the door where I could find something, he called someone to help. He showed me what I wanted, I picked it up and paid for it. Soooooooooeasy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 4 out of 5 stars

    Love the mobility of portable handsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility and portability of wireless handsets. Wish the handset was a little bigger and locked into the cradle easier. Maybe if the base had a little more weight in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we still have a land line and will probably never get rid of it. i like having an answering machine and four phones. the only thing that i wish they had was clips to hook to my jeans while waiting for a important calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised. I am adding the required fifty characters but i think you get thr message and its likely we both can count to fifty to make the programmer happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a fan of Panasonic cordless for a long time. This current set works great and we use the Intercom feature throughout our home all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones work as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephones work very well. I am trying to sync this system up to my two cell phones so the phones will ring when someone calls me on my mobile. If this works right, I may be able to get rid of my land lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one to get

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed phones for multiple locations at our church. This works well for us. It’s hard to find ones with this many handsets. We’re very happy with this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the phones for over 15 years. This is only my 2nd set. I had to purchase a new set, due to the fact I had initially only kept two of the four phones. A 15 year run on two phones is outstanding. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone. a bit complicated to get all the feat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked fine out of the box. Still trying to get some features set up. Some of them I may never use. Transfer of phone book from my cellphone was easy enough but leaves alot of editing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the connect to cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a landline but use these phones in my house so that I know when I receive a call or a text message on my cell phone even when my phone is on silent. The best invention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outfit, just as I knew it would be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple, this is Panasonic, the best manufacturer of phones all throughout my life since the governmental destruction of Ma Bell. Every phone in my house is in synch whatever I do to one. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone system for my parents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My folks have a hard time hearing and seeing sometimes. But this system is great hands free and big lighted numbers. Excellent replacement to an older system!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on this phone cannot be controlled. It is very difficult to hear on each of the handsets. Turning it on speaker phone is approximately the same volume as my older Panasonic phone and still very low volume. This phone needs to be returned to manufacturer as I am unable to use it in my home. Unfortunately, with the Coronavirus Pandemic occurring shortly after purchase and being a senior, I was unable to return to the store for return. I phoned my local Best Buy where I purchased the phone and was assured I could return it, even past the time allotted due to virus. I plan to do so.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic